An Evaluation of Customer-Centric Benefits Associated with Knowledge Management

Growing concern over the state of Knowledge Management (KM) in the Czech Republic has compelled both researchers and practitioners to document current trends. Our study in particular demonstrates that there is a growing awareness to promote KM as the appropriate vehicle to enhance and increase competitiveness and profitability no matter to what specific industry the enterprises may belong. Through KM adoption, the organisation develops a more customer-concentrated approach that sequentially increases internal efficiencies. Research in this area continues. It aspires to provide KM managers with the appropriate tools leading to successful KM implementation especially within the Czech Republic. This chapter analyses existing KM benefits and monitoring methods, and also explores a modified Cost-Benefit Analysis method focused on KM projects. It centres the customer and the general market environment as knowledge sources used to evaluate the appropriateness of a KM project.

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Knowledge Management as a Tool for Influencing Customers

Advances in Marketing, Customer Relationship Management, and E-Services - Handbook of Research on Managing and Influencing Consumer Behavior ◽

10.4018/978-1-4666-6547-7.ch025 ◽

2015 ◽

pp. 565-586

Author(s):

Richard Brunet-Thornton ◽

Petra Marešová ◽

Vladimír Bureš ◽

Tereza Otčenášková

Keyword(s):

Knowledge Management ◽

Czech Republic ◽

Cost Benefit Analysis ◽

Cost Benefit ◽

Research Protocol ◽

Market Environment ◽

The Czech Republic ◽

Intangible Benefits ◽

Active Research ◽

The Cost

This chapter revisits an earlier published model of the Cost-Benefit Analysis method focused on KM projects. Although it continues to centre on the customer and the general market environment as knowledge sources used to evaluate the appropriateness of a Knowledge Management (KM) project, it expands the discussion to incorporate the latest research on this topic. In addition, the tangible and intangible benefits of a successful KM deployment continue to be stressed; it highlights the various barriers and sets recommendations that may be pursued. Given the on-going nature of this condition in the Czech Republic, the authors continue to pursue an active research protocol.

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Application of the Cost Benefit Analysis Method in Cloud Computing in the Czech Republic

Procedia - Social and Behavioral Sciences ◽

10.1016/j.sbspro.2013.12.527 ◽

2014 ◽

Vol 109 ◽

pp. 674-678 ◽

Cited By ~ 5

Author(s):

Petra Marešová ◽

Kateřina Půžová

Keyword(s):

Cloud Computing ◽

Czech Republic ◽

Cost Benefit Analysis ◽

Cost Benefit ◽

Analysis Method ◽

Benefit Analysis ◽

The Czech Republic ◽

The Cost

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Examination of in Factor V Leiden and Prothrombin II Thrombophilic Mutations in Czech Young Women Using ddPCR—Prevalence and Cost–Benefit Analysis

Healthcare ◽

10.3390/healthcare9121656 ◽

2021 ◽

Vol 9 (12) ◽

pp. 1656

Author(s):

Petra Riedlova ◽

Dagmar Kramna ◽

Silvie Ostrizkova ◽

Hana Tomaskova ◽

Vitezslav Jirik

Keyword(s):

Risk Factors ◽

Czech Republic ◽

Young Women ◽

Cost Benefit Analysis ◽

Factor V Leiden ◽

Cost Benefit ◽

Factor V ◽

Benefit Analysis ◽

The Czech Republic ◽

Factor Ii

Background: Thrombophilic mutations in genes for factor V Leiden and factor II prothrombin are among the most important risk factors for developing the thromboembolic disease (TED), along with the use of oral contraceptives (OCs) or smoking. Aim: This study aimed to investigate the occurrence of risk factors in young women using droplet digital PCR (ddPCR) and, based on the results of this investigation, to perform a cost–benefit analysis of ddPCR-based screening in young women starting to take OCs compared to the treatment costs of patients who develop preventable TED in the Czech Republic. Methods: In this cross-sectional study, female university students filled in a questionnaire and provided a blood sample for DNA isolation and ddPCR analysis of both aforementioned genetic risk factors. The results, along with data from literature and web search, were used for cost–benefit analysis valid for the Czech Republic. Results: Out of 148 participants, 30 (20%) were smokers and 49 (33%) took OCs. A mutation was confirmed in 6 women (4.1%) in the factor V gene and in 3 women (2%) in the factor II gene, respectively. A model calculation on a cohort of 50,000 women starting to use contraceptives in the Czech Republic every year showed that at maximum compliance, (i.e., non-use of OC and smoking cessation), screening could prevent 68 cases of TED over the course of the mean period of OC use (5.7 years). Economically, the costs of testing in this cohort (2.25 mil. USD) would be significantly lower than prevented treatment costs (16 mil. USD at maximum compliance); the cost–benefit break-even point would be at 14.1% compliance. Conclusion: The cost–benefit analysis based on our results indicates that screening for factor V Leiden and factor II prothrombin in young women before starting to use OCs would, in the conditions of the Czech Republic, likely be highly economically effective.

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Investment Analysis of Modeling Website for Marketing of Cooperative with Cost Benefit Analysis Method

Advanced Science Letters ◽

10.1166/asl.2015.5888 ◽

2015 ◽

Vol 21 (4) ◽

pp. 631-634

Author(s):

Henny Hendarti ◽

Yuliana Lisanti ◽

Surachman Darmawan

Keyword(s):

Cost Benefit Analysis ◽

Cost Benefit ◽

Internet Marketing ◽

Investment Analysis ◽

Analysis Method ◽

Benefit Analysis ◽

Huge Number ◽

Investment Value ◽

Cooperative Investment ◽

The Cost

Country However this is not directly proportional to the huge number of people who use the services of the cooperative. To improve the competitiveness of cooperative, website that allows members/customers to search products and information related to cooperatives is made. Then, it analyzed using the method of making a website with 7 stages of internet marketing and the method of calculating the cost-benefit analysis to conduct an analysis of the investment value of the website creation. So far, Cooperative’s marketing has been done conventionally. Cooperative has not been able to reach the online segment which has a larger market, so that Cooperatives can only serve customers who live close by. The result achieved from this design is a website that can be a place for cooperative in marketing their products. Website contains features that can help the cooperative to market their products and announce information like promos and other conveniences that can increase the profit earned by the cooperative. Investment of website projects are feasible based on the calculations of cost benefit and has surpassed the required standards (SD).

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