Framework for Managing Shared Knowledge in an Information Systems Outsourcing Context

2020 ◽  
pp. 243-285
Author(s):  
Hanlie Smuts ◽  
Paula Kotzé ◽  
Alta Van der Merwe ◽  
Marianne Loock
Keyword(s):  
Information Systems ◽  
Success Factors ◽  
Knowledge Exchange ◽  
Knowledge Flows ◽  
Shared Knowledge ◽  
Success Factor ◽  
Knowledge Framework ◽  
Critical Success ◽  
Knowledge Requirements ◽  
Is Outsourcing

Both information systems outsourcing and knowledge management are well-established business phenomena. Regardless of organisational reasons for information systems (IS) outsourcing, knowledge remains the single most important resource for organisations to be managed. In an attempt to provide tactical mechanisms for creating and managing shared knowledge in organisations embarking on IS outsourcing arrangements, this chapter focuses on the design and application of a knowledge framework for IS outsourcing, with the purpose of guiding organisations in their knowledge exchange planning through concrete mechanisms, practical steps, and validation. Key considerations for information systems outsourcing is mapped to critical success factors, each associated with a set of knowledge requirements and knowledge flows to support the successful achievement of a specific critical success factor. An associated assessment tool was designed to identify knowledge exchange mechanisms and potential issues and gaps in current or future information systems outsource arrangements.

Framework for Managing Shared Knowledge in an Information Systems Outsourcing Context

2017 ◽  
Vol 13 (4) ◽  
pp. 1-30 ◽  
Author(s):  
Hanlie Smuts ◽  
Paula Kotzé ◽  
Alta Van der Merwe ◽  
Marianne Loock
Keyword(s):  
Information Systems ◽  
Success Factors ◽  
Assessment Tool ◽  
Knowledge Exchange ◽  
Knowledge Flows ◽  
Shared Knowledge ◽  
Success Factor ◽  
Critical Success ◽  
Knowledge Requirements ◽  
Is Outsourcing

Both information systems (IS) outsourcing and knowledge management are well-established business phenomena. The integration of shared knowledge in an IS outsourcing arrangement, represents the blending of organisational knowledge with external knowledge sources. In an attempt to provide tactical mechanisms for creating and managing shared knowledge in organisations embarking on IS outsourcing arrangements, this article focuses on the design and application of a knowledge framework for IS outsourcing, with the purpose of guiding organisations in their knowledge exchange planning through concrete mechanisms, practical steps and validation. Key considerations for IS outsourcing is mapped to critical success factors, each associated with a set of knowledge requirements and knowledge flows to support the successful achievement of a specific critical success factor. An associated assessment tool was designed to identify knowledge exchange mechanisms and potential issues and gaps in current or future IS outsource arrangements.

scholarly journals Information Security in Agile Software Development Projects: A Critical Success Factor Perspective

2020 ◽  
Author(s):  
Nathan Newton ◽  
Craig Anslow ◽  
Andreas Drechsler
Keyword(s):  
Information Systems ◽  
Information Security ◽  
Software Development ◽  
Critical Success Factors ◽  
Success Factors ◽  
Agile Development ◽  
Success Factor ◽  
Development Projects ◽  
Critical Success ◽  
Security Practices

© 27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019. All rights reserved. The importance of information security in software development projects is long recognised, with many comprehensive standards and procedures in use to provide assurance of information security. The agile development paradigm conflicts with traditional security assurance by emphasising the delivery of functional requirements and a reduction in structured and linear development styles. Through a series of thirteen qualitative interviews, this study identifies practices that address this problem which have been successfully adopted by agile practitioners. The findings present four categories of practices - organisational, team, project, and technical - and twelve critical success factors that should be explicitly considered by practitioners to assure agile security. The critical success factors provide a foundation for practitioners to strategically identify and develop best practices to embed information security in agile development projects. The identified categories also highlight the importance of agile security practices centring around individuals and culture and contributes to the literature by providing a representation of agile security practices that encompasses a broad range of focal areas.

scholarly journals Information Security in Agile Software Development Projects: A Critical Success Factor Perspective

2020 ◽  
Author(s):  
Nathan Newton ◽  
Craig Anslow ◽  
Andreas Drechsler
Keyword(s):  
Information Systems ◽  
Information Security ◽  
Software Development ◽  
Critical Success Factors ◽  
Success Factors ◽  
Agile Development ◽  
Success Factor ◽  
Development Projects ◽  
Critical Success ◽  
Security Practices

© 27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019. All rights reserved. The importance of information security in software development projects is long recognised, with many comprehensive standards and procedures in use to provide assurance of information security. The agile development paradigm conflicts with traditional security assurance by emphasising the delivery of functional requirements and a reduction in structured and linear development styles. Through a series of thirteen qualitative interviews, this study identifies practices that address this problem which have been successfully adopted by agile practitioners. The findings present four categories of practices - organisational, team, project, and technical - and twelve critical success factors that should be explicitly considered by practitioners to assure agile security. The critical success factors provide a foundation for practitioners to strategically identify and develop best practices to embed information security in agile development projects. The identified categories also highlight the importance of agile security practices centring around individuals and culture and contributes to the literature by providing a representation of agile security practices that encompasses a broad range of focal areas.

scholarly journals Postgraduate Studies on Lean Management—A Review of Initiatives

2020 ◽  
Vol 10 (8) ◽  
pp. 197
Author(s):  
Mariusz Bednarek ◽  
Aleksander Buczacki ◽  
Lukasz Bielakowski ◽  
Bartlomiej Gladysz ◽  
Mariusz Bryke
Keyword(s):  
Lean Manufacturing ◽  
Success Factors ◽  
Postgraduate Education ◽  
General Level ◽  
Success Factor ◽  
Lean Management ◽  
Successful Model ◽  
Critical Success ◽  
Postgraduate Studies ◽  
Long Time

The article elaborates upon a successful model of postgraduate studies on lean manufacturing. The subject of the research was nine editions of the Kaizen Academy postgraduate studies organized by the Warsaw University of Technology and the Kaizen Institute in the years 2009–2018, that still enjoys interest in the market. A detailed qualitative analysis of this case, followed by a comparative analysis with other post-graduate programs of this type on the national, European, and global level should make it possible to find what is necessary to launch and actively operate for a long time in the (considerably competitive) market of qualification raising programs related to Lean Management (critical success factors). The study has also identified the differences between a successful program, analyzed in detail, and other available programs described in the literature and on the Internet. This has been achieved through a structured analysis of thirty-nine postgraduate programs identified by querying scientific databases and the Google Internet search engine. Best practices and models of postgraduate education on Lean Management have been discussed, and the thirty-nine programs comprising the identified sample have been compared. Considering the very general level of the data available in terms of the organization of postgraduate programs, it has also been assessed if they follow constructivism and experiential learning paradigms. This has been achieved by including the industrial days/visit indicator in the comparison. Given its high value, it has been identified as a success factor of the postgraduate curriculum on Lean Management.

Critical Success Factors of New Product Development and Impact on Performance of Malaysian Automotive Industry

2014 ◽  
Vol 903 ◽  
pp. 431-437 ◽  
Author(s):  
Abdul Aziz Fazilah ◽  
Nur Najmiyah Jaafar ◽  
Sulaiman Suraya
Keyword(s):  
Product Development ◽  
New Product Development ◽  
Automotive Industry ◽  
Critical Success Factors ◽  
Success Factors ◽  
New Product ◽  
Success Factor ◽  
Management Support ◽  
Critical Success ◽  
Research Activities

This research paper shows a framework to conduct an empirical study in Malaysian automotive industry in order to improve their performance. There are factors which are effective factors in improving performance of Malaysian automotive companies namely top management support, cross functional teamwork, new product development (NPD) process, NPD strategies, and market research activities. The critical success factor of NPD is playing a fundamental role in determining the performance in Malaysian automotive companies. In this research study, a framework has been developed that includes critical success factors of NPD and project achievement to study their influence on the performance of Malaysian automotive companies. It is hoped that this paper can provide an academic source for both academicians and managers due to investigate the relationship between critical success factors of total NPD, project achievement and company performance in a systematic manner to increase successful rate of NPD progress.

scholarly journals Evaluating critical success factors and level of challenges in project life cycle (PLC)

2018 ◽  
Vol 7 (2.29) ◽  
pp. 67
Author(s):  
Sallaudin Hassan ◽  
Natasha Farhana ◽  
Siti Aishah ◽  
Siti Mahirah ◽  
Khairul Firdaus Jimisiah. J
Keyword(s):  
Life Cycle ◽  
Project Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Team Work ◽  
Success Factor ◽  
Critical Success Factor ◽  
Critical Success ◽  
Project Life Cycle ◽  
Project Life

This research aims to evaluate the Critical Success Factors (CSF) of project management and  to assess the level of challenges at each steps in Project Life Cycle (PLC). Five Independent Variable (IV)  is been selected as Critical Success Factors which is Leadership, Effective Communication, Teamwork,  Organization and Project Nature. There are four main stage in project which is Defining, Planning,  Executing and Closure. The scope of this research is on projects/events   conducted under Student  Development and Campus Life Style (SDCL). Five projects has been selected for assessment in this research.  Survey questionnaire is been used as primary data collection. LIKERT Scale is been used to rank the answer from respondents. 50 respondents are involve in this research. Data is analyzed by using SPSS version 21. Result shows that the most critical success factors in project is Team Work while the least Critical Success Factor is Leadership. Meanwhile, the most challenges stage in project management is Executing, while the least challenges stage is Defining. The finding in this research is considered important discovery. More efforts should be focus on identified Critical Success Factor and the most challenges stage in Project Life Cycle.  It is suggested that the scope of study to be extended to other universities or industries in future research.  

scholarly journals Critical Success Factors of Hospital Management Information System (HMIS) Implementation in Developing Countries

2019 ◽  
Vol 8 (10S) ◽  
pp. 394-398
Keyword(s):  
Information System ◽  
Developing Countries ◽  
Management Information System ◽  
Success Factors ◽  
Swot Analysis ◽  
Hospital Management ◽  
Developed Countries ◽  
Success Factor ◽  
Management Information ◽  
Critical Success

Hospital Management Information System (HMIS) was a proficient tool to improve the quality of care by increasing the services effectiveness and efficiency in hospital. Unfortunately, the utilization of HMIS in developing countries was yet to be maximized when compared to that in developed countries. This study aimed to identify the critical success factor in implementing HMIS through SWOT (Strength, Weakness, Opportunity, and Threat) analysis. SWOT analysis is a powerful approach for evaluating the strengths and weaknesses of an entity from internal perspective, as well as the opportunities and threats from external perspective. The analysis showed that HMIS have the ability to provide more accurate data, timely available, faster documentation retrieval compared to paper-based system, and those considered as the HMIS implementation strengths. Competition in the hospital industry and government policies open the opportunity for immediate implementation of HMIS. Despite the benefits from implementing HMIS, the transition from the old to the new system has been rather slow. The hospital readiness from extra funding need, lack of skilled personnel, inadequate infrastructure to support system were a form of HMIS implementation weaknesses. External factors such as existing culture, technologies providers which underestimated healthcare complexity, also lack of communication and collaboration across organization became an obstacle that threatens HMIS implementation.

scholarly journals Success Factors and Performance Indicators for Enterprise Application Integration

2007 ◽  
pp. 23-39 ◽  
Author(s):  
A. Schwinn
Keyword(s):  
Information Systems ◽  
Performance Indicators ◽  
Success Factors ◽  
Enterprise Application Integration ◽  
Success Factor ◽  
Application Integration ◽  
Enterprise Application ◽  
Effectiveness And Efficiency ◽  
And Performance

The effectiveness and efficiency of information systems are closely related to the degree of integration between applications. In order to support the management of application integration, five success factors are analyzed. For each success factor, appropriate performance indicators are proposed. Since the analysis indicates that the success factors are closely interrelated, these dependencies are discussed and hypotheses are derived.

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