Cases on Research Support Services in Academic Libraries

Author(s):  
Yong Tang ◽  
Chunhong Zhang

Peking University Library (the Library) conducts organizational restructuring in 2019, and the Collaborative Service Center (CCS) is designated as the provider of research support services, which is operated in interaction with the talent training system and the process of comprehensive reform. A string of innovations in research support services are implemented by CCS's two teams in an overall manner. This chapter introduces status of research support services in China and the Library's practices in research support services. This chapter introduces the new framework of the research support services from four aspects—service object, service provider, service content, and service strategy—and outlines its plans and visions for further efforts in this regard.

2019 ◽  
Vol 8 (2) ◽  
pp. 22-39 ◽  
Author(s):  
Yong Tang ◽  
Chunhong Zhang

The purpose of this study is to explore the development and practice of research support services in university libraries. It is very important for the university library to gradually integrate into the core business of the university, and to continuously enhance its value and competitiveness in face of new academic environments. By restructuring agency teams, reshaping service strategies, and rebuilding services and evaluation systems, Peking University Library took full advantage of bibliometrics, information resource analysis, competitive intelligence, etc., and established a framework of research support services to provide strong support for the development of Peking University. Taking Peking University Library as an example, this article introduces some cases: the trend analysis of research hotspots project, the analysis report on patent competitiveness, a series of reports on subject competitiveness, and reports on research frontiers. The article discusses the difficulties, experiences, and benefits of these cases.


2014 ◽  
Vol 35 (8/9) ◽  
pp. 666-683 ◽  
Author(s):  
Mary Anne Kennan ◽  
Sheila Corrall ◽  
Waseem Afzal

Purpose – How academic libraries support the research of their parent institutions has changed as a result of forces such as changing scholarly communication practices, technological developments, reduced purchasing power and changes in academic culture. The purpose of this paper is to examine the professional and educational implications of current and emerging research support environments for academic libraries, particularly with regard to research data management and bibliometrics and discuss how do professionals and educators “make space” as new service demands arise? Design/methodology/approach – The present paper uses data from a recent survey of research support provision by academic libraries in Australia, New Zealand, the UK and Ireland, (authors 2013), and provides additional in depth analysis of the textual responses to extend the analysis in the light of forces for change in higher education. The original online questionnaire surveyed current and planned research support in academic libraries, and constraints or support needs related to service developments. It was distributed to 219 institutions in Australia, New Zealand, the UK, and Ireland, and obtained 140 valid responses (response rate of 63.9 percent). Results were analyzed using descriptive statistics with thematic categorization and coding for the textual responses. Findings – Most academic libraries surveyed are already providing or planning services in the focal areas of bibliometrics and data management. There was also increasing demand for other research support services, not the focus of the study, such as eresearch support, journal publishing platforms, and grant writing support. The authors found that while many academic libraries perceive increasing research support services as a “huge opportunity” they were constrained by gaps in staff skills, knowledge, and confidence and resourcing issues. With regard to staff education and training, it was reported they require a broader understanding of the changing research and scholarly landscape, the research cultures of different disciplines, and technological change. There was a near-universal support for development of more comprehensive, specialized, LIS education to prepare professionals for broader research support roles. Originality/value – This further analysis of the implications of our survey in relation to influences such as economics, academic culture, technology, raises questions for both educators and practitioners about the future direction of the profession and how the authors collectively “make space” as new potential services arise.


2019 ◽  
Vol 37 (2) ◽  
pp. 281-301 ◽  
Author(s):  
Li Si ◽  
Yueliang Zeng ◽  
Sicheng Guo ◽  
Xiaozhe Zhuang

Purpose This paper aims at understanding the current situation of research support services offered by academic libraries in world-leading universities and providing useful implications and insights for other academic libraries. Design/methodology/approach Of the top 100 universities listed in the QS World University Rankings in 2017, 76 libraries were selected as samples and a website investigation was conducted to explore the research support services. The statistical method and visualization software was used to generalize the key services, and the text analysis and case analysis were applied to reveal the corresponding implementation. Findings Research support service has become one of the significant services of academic libraries in the context of e-research and data-intensive research. The research support services can be generally divided into seven aspects, as follows: research data management (62, 81.58 per cent), open access (64, 84.21 per cent), scholarly publishing (59, 77.63 per cent), research impact measurement (32, 42.11 per cent), research guides (47, 61.84 per cent), research consultation (59, 77.63 per cent) and research tools recommendation (38, 50.00 per cent). Originality/value This paper makes a comprehensive investigation of research support services in academic libraries of top-ranking universities worldwide. The findings will help academic libraries improve research support services; thus, advancing the work of researchers and promoting scientific discovery.


Publications ◽  
2018 ◽  
Vol 6 (4) ◽  
pp. 48 ◽  
Author(s):  
Ángel Borrego ◽  
Lluís Anglada

The transition from print to digital information has transformed the role of academic libraries, which have had to redefine themselves as intermediaries and partners in the learning and research processes. This study analyzes the evolution and current provision of research support services in Spanish academic libraries through an analysis of the three strategic plans published by the Spanish association of academic libraries (REBIUN) and a survey administered to the library directors. Results show that academic libraries are firmly embedded within universities’ research activities, and that most of them depend on vice-rectorates for research or scientific policy. There is a relationship between the size of the library and its provision of research support services, although no correlation is observed between the size of the library and the staff devoted to research support. Library directors stress the value of institutional repositories, a vision also reflected in the importance assigned to open access in the strategic plans. Other current hot topics, such as data management, do not seem to be among the priorities of Spanish library directors as yet.


2019 ◽  
Vol 43 (2) ◽  
pp. 1-9
Author(s):  
Jonathan Cain ◽  
Liz Cooper ◽  
Sarah Demott ◽  
Alesia Montgomery

This study explores the discoverability of qualitative research support services, using a purposive sample of academic library websites (n=95). These services were hard to find on most of the websites in our sample.  In this paper, we outline the site characteristics that make discoverability easy or hard.  Previous studies on qualitative resources at academic libraries have not addressed this topic.  Our study fills this gap in the literature.  Our aim is to provide information that can help libraries to improve the visibility of their resources for qualitative researchers and their students.


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