Social Presence in an Online Learning Environment

Author(s):  
Billi L. Bromer

Technology alone cannot create the sense of community that is needed for effective online learning. Participants in an online environment can perceive a sense of isolation when social connectedness is not created and encouraged. A community of inquiry emerges when online participants perceive that they are seen and heard and opportunities for active engagement with others is provided. This chapter provides guiding principles for an effective online experience and includes multiple suggestions from an experienced online instructor to create and maintain the social presence of all participants in any online learning experience.

2021 ◽  
Vol 2 (1) ◽  
pp. 65-78
Author(s):  
Mohammad Ali Al-Saggaf ◽  
Amierah Syazwaniey Rosli

Community of Inquiry (CoI) is a framework that acknowledges the importance of the environment in shaping the educational experience. According to this framework, teaching, social, and cognitive presences are essential for an optimal online learning experience. The purpose of this study is to identify the level of each of these presences in online classes among Management and Science University (MSU) Bachelor in Education – TESL (Hons). The instrument used for the research tool was adapted from the original CoI framework survey, (Arbaugh et al, 2008). The questionnaire consists of 20 items; six items for teaching presence, another six items for social presence and eight items for the cognitive presence. 263 students who are currently doing the programme participated in the study. The findings concluded that, all three presences are present in high or strong level in online classes among MSU BTESL students with the most substantial presence in online classes among MSU BTESL students being the cognitive presence, followed by the teaching presence and lastly the social presence.


2021 ◽  
Vol 12 ◽  
Author(s):  
Yui-yip Lau ◽  
Yuk Ming Tang ◽  
Ka Yin Chau ◽  
Lina Vyas ◽  
Andres Sandoval-Hernandez ◽  
...  

The COVID-19 pandemic has brought a tremendous impact on the pedagogy and learning experience of students in sub-degree education sector of Hong Kong. Online learning has become the “sole” solution to deal with student learning challenges during this chaotic period. In this study, we explore online learning for sub-degree students by using a community of inquiry (CoI). As such, confirmatory factor analysis (CFA) was conducted on survey data gathered from 287 sub-degree students from the business and engineering disciplines. Results indicated that the network speed for online education determines the perceived cognitive presence, social presence, and teaching presence of students, whereas gender and academic disciplines of students are not moderating factors that create a significant difference in perceived cognitive presence, social presence, and teaching presence of students. Our study findings for creating and sustaining a purposeful online learning community are highlighted.


2018 ◽  
Vol 29 (2) ◽  
pp. 53-61 ◽  
Author(s):  
Robin A. Majeski ◽  
Merrily Stover ◽  
Teresa Valais

The community of inquiry (COI) model identifies elements which are fundamental to a successful online learning experience, namely, teaching presence, cognitive presence, and social presence. The model has received empirical support as a useful framework for understanding the online learning experience. A limitation of the model is its understanding of emotional presence which, according to the COI model, is seen solely in terms of emotional expression, which, in turn, is a part of social presence. Emotional intelligence would support a much broader role for emotional presence in learning and embrace to a larger extent how emotions play out in the learning process, than singularly “emotional expression” in the original COI framework. Thus, the article first presents a conceptualization of emotional presence in terms of emotional intelligence. Second, it discusses the relationship of emotional presence to teaching presence and how teaching presence may foster emotional presence in learners. Finally, how emotional presence in teaching presence may foster social presence and cognitive presence in learners and lead to successful learning is presented.


Author(s):  
Bei Zhang

Feelings of disconnection and isolation from teachers and other classmates could have a major negative impact on students' satisfaction and success when learning online. This chapter describes how a variety of Web 2.0 tools have been used to establish and maintain teaching and social presence in online learning. Rather than limiting contact to the virtual world created by well-designed interfaces of learning management system platforms, the creative use of Web conferencing in online teaching not only brings students and teachers together as real human beings but also generates interactions that create more interest and higher engagement. The combined use of synchronous and asynchronous tools, together with mobile devices, has made online learning more flexible, accessible, and credible.


Author(s):  
Hazel Jones

Discussion forums are one of the main avenues for communication, interaction and engagement in the online learning environment, yet are often under-utilized or do not have the desired effect of promoting a sense of belonging and deep learning and collaborative learning for students. Limited use of discussion forums and/or lack of guidelines in how to engage, can leave students feeling isolated. Conversely, extensive use can result in students feeling overwhelmed. This chapter considers some key theories and frameworks for using discussion forums, and presents strategies that an academic can implement to promote effective use of their forums. It is through this effective use that students become part of a Community of Inquiry and valued as a person. Through consideration of hypothetical case studies, this chapter also offers practical ways in which staff can sift through the available data to evaluate and improve their teaching practice and the learning experience of students.


Author(s):  
Constanta-Nicoleta Bodea ◽  
Radu Mogos ◽  
Maria-Iuliana Dascalu

The chapter presents a study made in order to find out how the e-learning experience enhances the social presence in the community of practice. The study was carried out for the online master degree programme in project management, delivered by the Academy of Economic Studies, Bucharest. The main research method was a survey and the research instrument was a questionnaire. Statistics and data mining were applied. Statistics was applied to check hypothesis and quantify the correlation significance. Due to the large number of the variables and the indirect relationships, the analysis paths become very complex and it would be extremely difficult to manage the analysis workflow. So, the data mining approach was chosen. As a theoretical framework and analytical perspective for this research, Wenger’s theories of learning in Community of practice (CoP), and the social presence model of Garisson et al., are applied. The study revealed that the characteristics of the online social presence in learning environments enhanced the students’ interest for CoPs. Another finding of this study is that for project management area there is not a significant correlation between the learning domain and that of the CoPs chosen to get involved. The reason is that most of the project personnel hold a first degree in an area other than project management.


Author(s):  
Aimee L. Whiteside ◽  
Amy Garrett Dikkers

This chapter presents Whiteside’s (2007) Social Presence Model, course examples, and specific strategies and explains how such factors help facilitators maximize interactions in multicultural, online learning environments. The model provides a framework rooted in socio-cultural learning, linguistic nuances, learning communities, prior experiences, and instructor investment. The chapter also illustrates how the Social Presence Model, coupled with examples from a Human Rights Education case study and research-based strategies, can make significant differences in online interactions.


Author(s):  
Hasnae Mouzouri

In this paper, the author examined whether there is any correlation between students’ perceived learning styles as identified by Felder and Silverman (2002) and each of the three presences of the Garrison et al.’s Community of Inquiry (CoI) framework (2000): the teaching presence, the social presence and the cognitive presence. First, the CoI survey was administered to a sample of Master’s students (N=24) at the University Mohamed First in Morocco. Then transcript analysis of online discussion postings was investigated to explore the links of the three presences of the CoI framework with students’ self-perceptions of personal learning style preferences. Analysis of the data collected from these instruments revealed significant relationships between students’ perceived learning styles with regard to some domains of the Felder and Silverman’s model and only two presences of the CoI framework: the social and cognitive presences. The findings have important implications for how to design online courses in a way that fits students’ needs and thus foster effective learning.


Author(s):  
Margaret Mazzolini ◽  
Sarah Maddison

We present research results and advice on the role of the online instructor in relation to a particular example of technology-supported learning and teaching — the use of asynchronous discussion forums. Pedagogical issues and studies discussed here are based on six years of designing, coordinating, and teaching into Swinburne Astronomy Online (SAO), an online international program. We discuss some implementation issues associated with the use of asynchronous forums and the induction of instructors, plus the role of the online instructor as a “guide on the side.” As an example of issues involved in maintaining a constructive online learning environment, we discuss strategies used to accommodate students with varying degrees of prior learning. We also summarise results of our research on student-instructor interactions, plus feedback on students’ and instructors’ perceptions of the online experience. The results of this research are used to inform the induction and mentoring of instructors in SAO.


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