Authenticity in Tourism Experiences

2022 ◽  
pp. 302-317
Author(s):  
Sumedha Agarwal ◽  
Priya Singh

Authenticity is a term that emerged from the modern era. Travellers are demanding authentic, experientially oriented opportunities with more meaningful interactions with locals. Travellers of the new generation want to have meaningful travel which is sustainable as well as experiential. The rise of an experience economy that concentrates on entertainment, education, escapism, and esthetics has made authentic travel experiences more critical. The tourists are more aware of their needs and are motivated towards places that offer real experiences. The chapter aims to explain the concept of authenticity and relate it to the tourism and hospitality industry. The discussion around various kinds of authenticity as described in the literature has been done. A case study demonstrating authentic experiences in rural homestays has been included in the chapter. Further authentic experiences derived from various tourism and hospitality sectors like food, accommodation, and entertainment have been explained.

SAGE Open ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 215824402110408
Author(s):  
Li-Fan Wu ◽  
Jennet Achyldurdyyeva ◽  
Wei-Ping Jou ◽  
Wei-Ting Foung ◽  
Bih-Shiaw Jaw

The Covid-19 pandemic has severely disrupted lives and economies around the world. Every part of tourism and hospitality value chain has been affected by the unprecedented travel and mobility restrictions (border control, lockdowns, quarantines, curfews, social distancing) undertaken by governments to contain the spread of the virus. This case study is an in-depth investigation on the Taiwan’s government response to support tourism industry stakeholders during Covid-19 pandemic. Data are gathered from a variety of sources, including government policy, procedures, and interviews with business owners and observations of day-to-day business operations. This study presents novel effective government practices and cooperation with tourism and hospitality business during Covid-19 pandemic crisis.


2016 ◽  
Vol 8 (3) ◽  
pp. 397-402
Author(s):  
Marina Sheresheva ◽  
John Kopiski ◽  
Richard Teare

Purpose This study aims to profile the Worldwide Hospitality and Tourism Themes (WHATT) issue “What are the main trends, challenges and success factors in the Russian hospitality and tourism market in the experience economy era?” with reference to the experiences of the theme editors, contributors from industry and academia and the theme issue outcomes. Design/methodology/approach This study uses structured questions to enable the theme editors to reflect on the rationale for their theme issue question, the starting point, the selection of the writing team and material and the editorial process. Findings This study provides a framework to facilitate discussion between all stakeholders in Russia’s tourism and hospitality industry; it identifies ways of improving competitiveness as a tourist destination and contributes to thinking about sustainable development. Practical implications Reports on dialogue between Russian academics and industry practitioners related to the challenges, opportunities and success factors that are important for the development of the tourism and hospitality industry in Russia. Originality/value This is the first detailed assessment of the opportunities and mechanisms for creating memorable tourist experiences in Russia. The theme issue also identifies the main problems relating to the development of tourism and hospitality, the implications for industry and the solutions needed to address them.


2020 ◽  
Vol 6 (1) ◽  
Author(s):  
Irwan Setiawan

The development of sharing economy that happened exponentially has changed the accommodation sector in the tourism and hospitality industry. The varied customer experience, facilities, and range of prices offered has made this business model an alternative to traditional accommodation services and is a favorite among tourists. The rapid development of information technology facilitates many online platforms that provide property rental services with the concept of sharing economy. This makes the tourism and hospitality industry rich in data. This study aims to analyze data on property rental advertisements focusing on short vacation services with a case study of Airbnb data in Singapore. The results of the study are expected to be used by new players or old players in the business as one of the considerations of situation analysis for making decisions. The analysis was carried out to obtain patterns and relationships from data related to prices, room types, and property distribution in the form of diagrams and maps. This study uses a visual data analysis approach using the Python programming language.


2019 ◽  
Vol 118 (12) ◽  
pp. 130-141
Author(s):  
Khaled Alsardia

Social media is one of the most popular, effective, and accessible means for the communication of information in today’s globalized world. Harnessed as a tool for marketing, it can help exponentially expand businesses by instantly spreading the word about their products and services to countless existing and potential customers. The aim of this research is to study the influence of social media in promoting tourism and hospitality in Jordan. Data were gathered using an online Google Form questionnaire sent out to nearly 150 respondents via WhatsApp and analysed via quantitative methods using SPSS 20.0.


2016 ◽  
Vol 6 ◽  
pp. 40-66 ◽  
Author(s):  
Chanakya P Rijal ◽  
Sudip Ghimire

This paper contributes to explore the concept of experience economy theory of Pine and Gilmore (1998) as a basis for measuring the prospects of creating memorable experience in Nepalese tourism and hospitality industry identifying the key elements of Nepalese tourism and hospitality industry and its dimension based on the four realms of experience as proposed by the author of experience economy theory. For assessing this result, an ethnographic study based on semi-structured interview were conducted with leading professional of Nepalese tourism and hospitality field and also with a visitor. The result of the study has clearly depicted and further elaborated the Nepalese key elements of tourism and hospitality experience, present status, major attributes, underlying anticipation of the industry, illustrating the implication while focused on the various core elements and the indigenous attributes of Nepalese tourism and hospitality industry. However, the results are confined only with the prospects based on the confirmation of the scope in experience economy for this industry with very little focus on the prospects for designing further experience or staging the experience. It has also served as a basis for understanding the emergent theory in experiential consumption of tourism and hospitality services in Nepalese sector that can be applied to the varying stage of development in the promotion and marketing of tourism and hospitality service offering. Consequently, it has also offered a new theoretical direction for tourism and hospitality policy makers, planners as well as a practical insight for the contemporary application of the findings for marketers and decision makers.Journal of Tourism and Hospitality Education (Vol. 6) Page: 40-66


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