Factors Influencing Attitudes of Students Toward ERP Systems as Computer-Aided Learning Environments

Author(s):  
Simona Sternad Zabukovsek ◽  
Tjaša Štrukelj ◽  
Polona Tominc ◽  
Samo Bobek

The labour market requires the knowledge and skills for usage of enterprise resource planning (ERP) solutions from graduates of business studies – future employees. Because ERP solutions are the most frequently used business software in organisations in all industries, more and more schools are incorporating them in their courses. Teaching real business case problem-solving in classrooms, using these solutions require innovative and adapted teaching methods. Because of this, schools need to know what the attitudes of students toward these solutions are. The main objective of the chapter is, therefore, the identification of important external factors that contribute to the acceptance of ERP solutions among economic and business studies students and that shape student intentions to use this knowledge in the future. The conceptual model of our research is based on the technology acceptance model (TAM), extended by identified important external factors that refer to students' characteristics, organisational-process characteristics, as well as system and technological characteristics.

Author(s):  
Simona Sternad ◽  
Samo Bobek

Enterprise resource planning (ERP) solutions have been implemented in a lot of organizations in the past few years. Notwithstanding the fact that ERP solutions benefit organizations only to the extent that users accept and use them, most studies regarding ERP solutions today refer to selection and implementation process. The most widely used model in the area of investigating user acceptance is technology acceptance model (TAM) proposed by Davis (1989). In this paper, the TAM was extended to measure groups of extended factors (personal characteristics and information literacy, system and technological characteristics and organizational-process characteristics) that influence ERP acceptance. Because ERP solutions are implemented in different organization types and by different methodology, the authors also analyze external factors importance regarding user acceptance of two global solutions – SAP and Microsoft Dynamics.


2013 ◽  
pp. 407-432
Author(s):  
Simona Sternad ◽  
Samo Bobek

Enterprise resource planning (ERP) systems have been implemented in most organizations for few years. But most of the organizations cannot really expose promised benefits of ERP systems. One of the reasons might be ERP users who do not accepted and use ERP system properly. In IT/IS literature organizational users have been exposed as important factor, which has influence on IT/IS acceptance and usage. Technology acceptance model (TAM) proposed by Davis (1989) has been most widely used model for researching user acceptance and usage of IT/IS. While this research is not the first attempt to apply TAM to ERP context, the authors of this chapter aim to make more contributions to the topic. First, they focus on the ERP system use in routine (mature) stage, and because of that, they use construct extended use instead of actual use. In the latest research of ERP system usage, the relationship between work compatibility and usefulness has been examined. New relationships between work compatibility and attitude toward using ERP system have been added. In all TAM studies regarding ERP context, a small number of external factors have been researched. The groups of external factors that have influence on ERP extended usage have been researched. The proposed model has been empirically tested using data collected from a survey of 293 ERP users in 44 organizations across country.


Author(s):  
Simona Sternad ◽  
Samo Bobek

Enterprise resource planning (ERP) systems have been implemented in most organizations for few years. But most of the organizations cannot really expose promised benefits of ERP systems. One of the reasons might be ERP users who do not accepted and use ERP system properly. In IT/IS literature organizational users have been exposed as important factor, which has influence on IT/IS acceptance and usage. Technology acceptance model (TAM) proposed by Davis (1989) has been most widely used model for researching user acceptance and usage of IT/IS. While this research is not the first attempt to apply TAM to ERP context, the authors of this chapter aim to make more contributions to the topic. First, they focus on the ERP system use in routine (mature) stage, and because of that, they use construct extended use instead of actual use. In the latest research of ERP system usage, the relationship between work compatibility and usefulness has been examined. New relationships between work compatibility and attitude toward using ERP system have been added. In all TAM studies regarding ERP context, a small number of external factors have been researched. The groups of external factors that have influence on ERP extended usage have been researched. The proposed model has been empirically tested using data collected from a survey of 293 ERP users in 44 organizations across country.


Author(s):  
Weli Weli

The rapid growth through the use of Enterprise Resource Planning (ERP) systems by Indonesian companies has been responded by ERP vendors in providing skilled human resources in ERP environment by cooperating with universities. SAP as one of the ERP vendors has also cooperated with Atma Jaya Catholic University of Indonesia Jakarta, particularly for accounting students, training is conducted since 2013. This study will test the satisfaction model for the students after they complete the ERP training using the Technology Acceptance Model (TAM) and Continuance Model framework. This research is an explorative study that examines student satisfaction models in using ERP system. The Technology Acceptance Model and Expectation Continuance Model used to build a proposed model. Data collection was done by distributing questionnaires to 319 trainees at the end of the session. The result of analysis using Partial Least Square SEM method shows that confirmation variable, perceived ease of use, satisfaction with class, and satisfaction with an instructor have affected student satisfaction in using ERP system. Furthermore, satisfaction with class and instructor influence perceived ease of use, and, finally, students 'satisfaction effect on students' intention to keep using. Based on the analysis results can be concluded that students feel satisfied with ERP training and this affects their intentions in using ERP in the future.


2019 ◽  
Vol 43 (1) ◽  
pp. 49-71 ◽  
Author(s):  
Simona Sternad Zabukovšek ◽  
Ruben Picek ◽  
Samo Bobek ◽  
Irena Šišovska Klančnik ◽  
Polona Tominc

Enterprise Resource Planning (ERP) solutions are the most frequently used software tool in companies in all industries. Therefore, the labour market requires the knowledge and skills for usage of ERP solutions from graduates – future employees. The main objective of our paper is therefore the identification of important factors that contribute to the acceptance of ERP solutions by students in economics and business and that shape their intentions to use this knowledge in the future. The model of our research is based on the Technology Acceptance Model (TAM), extended by identified important multidimensional external factors that refer to (1) students’ personal characteristics and information literacy, (2) perceived system and technological characteristics of ERP solutions and (3) perceived support within the study process. Research results revealed that several dimensions of the three multidimensonal factors play an important role in shaping the attitudes towards acceptance of ERP solutions by students.


2016 ◽  
Vol 11 (10) ◽  
pp. 91 ◽  
Author(s):  
Akca Yasar ◽  
Gokhan Ozer

In order to survive in today’s global competitive environment, businesses have to use information systems during management and production processes. Technology Acceptance Model (TAM) is developed by Davis (1989). According to this model, the use of a new information system depends on perceived ease of use and perceived usefulness variables. This study analyzes the factors that affect the use of Enterprise Resource Planning (ERP) software, which is an information system, in the frame of TAM variables. 236 companies that use these information systems participated in the survey. It is determined that, eleven independent variables, which are taken into consideration in the scope of user characteristics, innovative characteristics, organizational and environmental characteristics factors, have statistically meaningful and positive effect on perceived ease of use and perceived usefulness which represent TAM parameters. Similarly, it is determined that, perceived ease of use and perceived usefulness have a positive and statistically meaningful effect on the use of ERP.


Author(s):  
I Putu Agastya Harta Pratama ◽  
I Made Sukarsa ◽  
Gusti Agung Ayu Putri

The significant change in the consumption pattern of Indonesia’s modernising society––further intensified by the Indonesian Government’s plan to push towards the era of the Industrial Revolution 4.0, has fostered the need for manufacturing companies to create newly automated processes and make the transition to become a digitalised business entity. Enterprise Resource Planning is a software that enables the creation of integration and automation of business processes between various departments within a company, thus creating an effective business strategy. The data that has been acquired from research at a poultry processing company are then being mapped into the ERP software of Odoo V12.0, therefore creating new sets of re-engineered business processes. There are seven newly proposed reengineering business processes––in which only concentrate on the production and technical department within the particular company, by utilising the manufacturing and maintenance modules. The re-engineered business processes are assessed using the Technology Acceptance Model theory, to measure its usability and practicality, which generates the score of Likert’s interpretation above the accepted standard of 1340 and 1227, for both the manufacturing and maintenance modules respectively.  Keywords: Business Process Reengineering, Enterprise Resource Planning, Manufacturing Process, Odoo, Technology Acceptance Model.


10.28945/3591 ◽  
2016 ◽  
Vol 11 ◽  
pp. 309-330 ◽  
Author(s):  
Brenda M Scholtz ◽  
Imran Mahmud ◽  
Ramayah T.

Though the field of management information systems, as a sector and a discipline, is the inventor of many guidelines and models, it appears to be a slow runner on practical implications of interface usability. This usability can influence end users’ attitude and behavior to use IT. The purpose of this paper was to examine the interface usability of a popular Enterprise Resource Planning (ERP) software system, SAP, and to identify related issues and implications to the Technology Acceptance Model (TAM). A survey was conducted of 112 SAP ERP users from an organization in the heavy metal industry in Bangladesh. The partial least squares technique was used to analyze the survey data. The survey findings empirically confirmed that interface usability has a significant impact on users’ perceptions of usefulness and ease of use which ultimately affects attitudes and intention to use the ERP software. The research model extends the TAM by incorporating three criteria of interface usability. It is the first known study to investigate usability criteria as an extension of TAM.


Sign in / Sign up

Export Citation Format

Share Document