Relational Attributes in Supply Chain Relationships

2011 ◽  
Vol 4 (1) ◽  
pp. 1-23 ◽  
Author(s):  
Sweety Law ◽  
Jacques Verville ◽  
Nazim Taskin
Keyword(s):  
Supply Chain ◽  
Sales Volume ◽  
Senior Leadership ◽  
Line Managers ◽  
Trust Development ◽  
Supply Chain Networks ◽  
Face To Face ◽  
Supply Chain Relationships ◽  
Job Title ◽  
And Performance

The objective of this research paper is to examine the relational attributes underpinning supply chain networks, which linked firms need to manage on an ongoing basis. In examining the connections, which are different from transaction-based connections, this study measures the effects of face-to-face communication, trust, involvement, job title, and sales volume on performance. The hypothesized relationships are mostly supported and provide nuanced insights into relational attributes that affect supply-chain relationships and performance. These attributes are the basis for creating relationship intensity, magnitude, and history, described as collaborative facilitators that can enhance performance. All levels of management have a role to play in how the relational attributes are applied and managed. Senior leadership such as CEOs may need to play a larger role in trust development and involvement maintenance, while mid-level and line managers may need to engage in more face-to-face communication in maintaining trust and collaboration intensity.

Relational Attributes in Supply Chain Relationships

2013 ◽  
pp. 1-24
Author(s):  
Sweety Law ◽  
Jacques Verville ◽  
Nazim Taskin
Keyword(s):  
Supply Chain ◽  
Sales Volume ◽  
Senior Leadership ◽  
Line Managers ◽  
Trust Development ◽  
Supply Chain Networks ◽  
Face To Face ◽  
Supply Chain Relationships ◽  
Job Title ◽  
And Performance

The objective of this research paper is to examine the relational attributes underpinning supply chain networks, which linked firms need to manage on an ongoing basis. In examining the connections, which are different from transaction-based connections, this study measures the effects of face-to-face communication, trust, involvement, job title, and sales volume on performance. The hypothesized relationships are mostly supported and provide nuanced insights into relational attributes that affect supply-chain relationships and performance. These attributes are the basis for creating relationship intensity, magnitude, and history, described as collaborative facilitators that can enhance performance. All levels of management have a role to play in how the relational attributes are applied and managed. Senior leadership such as CEOs may need to play a larger role in trust development and involvement maintenance, while mid-level and line managers may need to engage in more face-to-face communication in maintaining trust and collaboration intensity.

scholarly journals Firm and whole chain success: network management in the Ukrainian food industry

2013 ◽  
Vol 13 (1) ◽  
pp. 47-70 ◽  
Author(s):  
T. Gagalyuk ◽  
J.H. Hanf ◽  
M. Hingley
Keyword(s):  
Supply Chain ◽  
Network Management ◽  
Food Industry ◽  
Empirical Studies ◽  
Supply Chain Network ◽  
Firm Level ◽  
Chain Management ◽  
Supply Chain Networks ◽  
Supply Chain Relationships ◽  
Theoretical Foundations

This article develops the theoretical foundations of supply chain network management in order to investigate the constructs surrounding whole chain success rather than just success at firm level. It is argued that the ‘network success’ link has been under-studied, with most empirical studies focusing on the achievement of goals by an individual firm in a network context. A model of the whole network's success in the context of supply chain networks in food industry supply chain relationships is used. The results identify that network-level goals must be considered alongside firm-level goals in supply chain networks. Furthermore, network-level goals are subject to the impacts of chain management and have to be of particular interest for focal firms that are responsible for the development and implementation of collective strategies.

Visibility, resource sharing and performance in supply chain relationships: insights from humanitarian practitioners

2016 ◽  
Vol 21 (1) ◽  
pp. 125-139 ◽  
Author(s):  
Amin Maghsoudi ◽  
Ala Pazirandeh
Keyword(s):  
Supply Chain ◽  
Resource Sharing ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Content Type ◽  
Humanitarian Organizations ◽  
Supply Chain Relationships ◽  
And Performance ◽  
The Impact

Purpose – This paper aims to, by connecting to the ongoing conversation on the importance of supply chain visibility, empirically examine the impact of visibility in supply chain relationships, on resource sharing among and on the performance of humanitarian organizations. Design/methodology/approach – Survey data were collected from 101 humanitarian organizations in Southeast Asia. The organizations all experienced being interconnected within the supply chain relationships formed in humanitarian response settings. Data are used to test the conceptually developed model, using the structural equation modeling-partial least square (SEM-PLS) approach. Findings – Results show that visibility has a significant impact on resource sharing and the performance of the organizations, especially in terms of the willingness to share resources, resources used and flexibility of organizations. The results also show that, in situations of high uncertainty, the association between resource sharing and performance becomes weaker. Research limitations/implications – The study is limited to the method used. Practical implications – Findings of this research provide insights for humanitarian practitioners on the need to increase visibility of the scarce resources available within the relationships formed during a disaster relief operation to improve overall disaster response. The level of uncertainty in terms of needs assessment, number of affected people, location of a disaster and so forth, is also taken into account in the recommendations made. Originality/value – This study is among the first to empirically test the link between visibility, resource sharing and performance, specifically in a humanitarian context, which is among the critical success factors for better interorganizational coordination and better aid delivery.

scholarly journals The effects of behavioural supply chain relationship antecedents on integration and performance

2016 ◽  
Vol 21 (6) ◽  
pp. 678-693 ◽  
Author(s):  
Christos S. Tsanos ◽  
Konstantinos G. Zografos
Keyword(s):  
Supply Chain ◽  
Information Integration ◽  
Exchange Theory ◽  
Supply Chain Integration ◽  
Superior Performance ◽  
Supply Chain Performance ◽  
Relational Exchange ◽  
Content Type ◽  
Supply Chain Relationships ◽  
And Performance

Purpose This study aims to examine the effects of behavioural antecedents of collaboration in supply chain relationships on supply chain integration and performance by developing and empirically validating a model linking these constructs. Design/methodology/approach A conceptual model was developed based on the relational exchange theory, social exchange theory and resource-based view. An international survey with supply chain/logistics managers from manufacturing focal firms based in Europe, USA and Asia was conducted; they provided input on upstream and downstream relationships based on their actual interaction and experience with supply chain partners. The collected data, which reflect supply chain managers’ perceptions on the above described phenomena, were analysed using the partial least squares method. Findings Mutuality, reciprocity, trust and commitment are instrumental for the formation of supply chain relationships characterised by higher information integration. In turn, information integration has much stronger impact on the coordination of operational decisions related to production and demand planning than on decisions related to actual production processes, but, interestingly, the latter affects supply chain performance much more than the former. Research limitations/implications The research could benefit from a longitudinal rather than a cross-sectional approach, incorporating multiple respondents such as representatives of supply chain partners and senior management of the focal firm, to capture potentially varying opinions on the supply chain phenomena under examination. Practical implications The results can assist supply chain decision-makers in understanding the importance of behavioural closeness between supply chain partners for the development of collaborative supply chain relationships that lead to higher integration and superior performance. Insight is provided on linkages between examined dimensions of supply chain integration. A process view of intermediate steps needed to translate collaborative relationships into higher supply chain integration and performance across the supply chain is offered. Originality/value The development and testing of an integrated model examining linkages between supply chain relationship antecedents, integration and performance is an original contribution. By proposing and confirming a sequential order of the influence of behavioural antecedents, integration dimensions and their impact on supply chain performance, the paper sets foundations of a roadmap for achieving higher supply chain performance from collaborative supply chain relationships. Finally, the paper contributes to the limited theoretical justification on the development of knowledge for assisting decision-making in SCM/logistics and its integration into models, processes and tasks.

Determinants of information quality in dyadic supply chain relationships

2019 ◽  
Vol 30 (1) ◽  
pp. 356-380 ◽  
Author(s):  
Paulina Myrelid ◽  
Patrik Jonsson
Keyword(s):  
Supply Chain ◽  
Information Sharing ◽  
Information Quality ◽  
Ease Of Use ◽  
Future Research ◽  
Specific Information ◽  
Content Type ◽  
Supply Chain Relationships ◽  
Organisational Process ◽  
And Performance

PurposeThe purpose of this paper is to explore how different determinants impact specific information quality (IQ) dimensions of shared demand-related information in dyadic supply chain relationships.Design/methodology/approachThrough a qualitative case study of three manufacturer–supplier dyads in the European automotive industry, a range of methods are used to collect data about 168 possible IQ deficiency situations. IQ deficiencies are identified in 50 situations and determinants thereof are explored.FindingsFindings show how inter-organisational collaboration, intra-organisational process support and composite information sharing directly impact five pragmatic IQ dimensions (relevance, accessibility, credibility, understandability and ease of operation) – at times beneficially, detrimentally, varyingly and conflictingly. Furthermore, the findings show how the determinant impact on ease of use-related IQ dimensions is moderated by information sharing facets.Research limitations/implicationsThe paper extends previous research by showing how information sharing acts as both a determinant and moderator of pragmatic IQ. It furthermore details previous research by showing how previously examined determinants of IQ impact specific IQ dimensions.Practical implicationsThe generated propositions of how determinants impact pragmatic IQ can guide managers to identify key drivers of successful information sharing.Originality/valueSince IQ mediates the linkage between information sharing and performance, this research helps explaining conflicting results regarding the value of information sharing. It also guides several strands of future research, such as hypothesis testing and exploratory and conceptualising studies.

scholarly journals Review on supply chain network metrics

2020 ◽  
Vol 13 ◽  
pp. 173-206
Author(s):  
Sajad Kazemi ◽  
Keyword(s):  
Supply Chain ◽  
Network Analysis ◽  
Supply Chain Network ◽  
Organizational Relationships ◽  
Supply Chain Networks ◽  
Relational Properties ◽  
And Performance ◽  
Network Metrics ◽  
Network Analysis Metrics

Recent studies focused on the importance of adopting network analysis approaches such as social network analysis in the supply chain networks to better understand and manage the roles of organizations in inter-organizational relationships. The main aim of this research is to identify and integrate network analysis metrics in the existent literature in this realm which is applicable to characterize the position and role of organizations in the supply chain network context and their impact on the behavior and outcomes of organizations and the whole supply chain network. To this aim, we followed a systematic literature review process using Scopus database to identify high-quality papers through several screening stages. Our findings illustrate that there are two main sources of interfirm differences including atomistic properties and relational properties. With an emphasis on relational properties through the lens of network analysis metrics, we integrated influential characteristics on actor’s behavior and performance into three main categories of node level, tie level, and network level. Our findings are applicable to address any emergent phenomenon and the roles of actors based on their position in the network context such as supply chain network and study their behavior and performance.

Cost Knowledge: A Foundation for Improving Supply Chain Relationships

2001 ◽  
Vol 12 (1) ◽  
pp. 37-51 ◽  
Author(s):  
Christopher D. Norek ◽  
Terrance L. Pohlen
Keyword(s):  
Supply Chain ◽  
Sales Force ◽  
Sales Volume ◽  
High Quality ◽  
Product Cost ◽  
Supply Chain Relationships ◽  
Cost To Serve ◽  
The Cost

Imagine the reaction of your company's sales force when you tell them they are losing money selling to Wal‐Mart. To counter their objections, you explain the final delivered product cost exceeds the revenue generated by Wal‐Mart sales. The scenario may seem unrealistic based on the sales volume of mass merchant discounters such as Wal‐Mart, Kmart, and Target; however, manufacturers frequently do not know the cost to serve these merchants or the cost of the functions being shifted backwards in the supply chain. Additional services increase the cost of serving the big retail accounts and jeopardize supplier profitability. While it is understandable that retailers want to lower their costs by eliminating tasks they perform, retailers also need their suppliers to obtain a reasonable margin to ensure the availability of product from a high quality supplier. It is necessary to ensure that selling to these large retail accounts is profitable by determining the costs of serving them.

Sign in / Sign up

Export Citation Format

Share Document