scholarly journals The Relationship between Knowledge Management Processes and Workforce Agility in the Sri Lankan Banking Sector

2021 ◽  
Vol 12 (2) ◽  
pp. 400
Author(s):  
K. A. D. T. D. Kuruppu ◽  
M. H. A. Egodawele
Keyword(s):  
Knowledge Management ◽  
Banking Sector ◽  
Sri Lankan ◽  
Workforce Agility ◽  
Management Processes ◽  
The Relationship ◽  
Knowledge Management Processes

Abusive supervision and the knowledge worker productivity: the mediating role of knowledge management processes

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Quba Ahmed ◽  
Muhammad Saleem Sumbal ◽  
Muhammad Naseer Akhtar ◽  
Hussain Tariq
Keyword(s):  
Knowledge Management ◽  
Banking Sector ◽  
Knowledge Worker ◽  
Abusive Supervision ◽  
Worker Productivity ◽  
Theoretical Underpinning ◽  
Content Type ◽  
Management Processes ◽  
Process Creation ◽  
The Relationship

Purpose Drawing upon the theoretical underpinning of knowledge worker productivity, this study aims to examine the relationship between abusive supervision and knowledge management (KM) process (creation, application and sharing of knowledge) and its impact on the knowledge worker productivity in knowledge-intensive organizations. Design/methodology/approach Hypothesis were tested through PROCESS Macro in IBM SPSS v.26 on a sample of 204 employees working in banking sector of Pakistan. Confirmatory factor analysis was conducted to test the model fitness through AMOS v. 26. Findings The results showed that the relationship between abusive supervision and KM process (creation, application and sharing of knowledge) is negative and highly significant, i.e. greater the abusive supervision in the banking sector, the lower is the engagement in KM processes. Furthermore, there is a positive and highly significant relationship between the KM process and knowledge worker productivity. Finally, the study indicates the negative impact of abusive supervision on the knowledge worker productivity through the mediating mechanism of knowledge management processes. Research limitations/implications A key limitation is that the study is cross-sectional, and the findings may only be generalizable to developing countries context. Originality/value Previous studies have focused on supervisor–employee relationship but not in the context of knowledge worker productivity. This article fulfills this gap through understanding the impact of abusive supervision on the knowledge worker productivity in relation to KM processes (knowledge creation, sharing and application) by drawing upon the theoretical underpinning of knowledge worker productivity.

scholarly journals The Relationship between Practicing Knowledge Management Processes and the Effectiveness of Administrative Decisions Made by Schools’ Principals in Ma’an Governorate

2017 ◽  
Vol 7 (1) ◽  
pp. 249
Author(s):  
Dima M. Waswas ◽  
Moh’d Kh. Abu AL Rob ◽  
Osama M. Kraishan
Keyword(s):  
Knowledge Management ◽  
School Principals ◽  
The Other ◽  
Arithmetic Means ◽  
Master Degree ◽  
Other Hand ◽  
Management Processes ◽  
The One ◽  
The Relationship ◽  
Knowledge Management Processes

This study aims at determining the level of practicing knowledge management processes and the effectiveness level of administrative decisions made by the schools’ principals in Ma’an Governorate, as well as determining the nature of the relationship between practicing knowledge management processes and the effectiveness level of making administrative decisions. A sample consisting of 120 school principals was randomly chosen.The study found that the levels of practicing knowledge management by the school principals in Ma’an Governorate were all high and ranged between 4.28-4.52. The results also showed that the arithmetic means for the effectiveness level of the administrative decisions made by school principals in Ma’an Governorate ranged between 4.33-4.75 with high practicing level. Moreover, there is a statistically significant relationship between the effectiveness level of administrative decision-making on the one hand and the fields of knowledge management processes on the other hand. There are also statistically significant differences between the arithmetic means of the (High Diploma) estimates on the one hand, and the arithmetic means of the (Bachelor degree) estimates on the other hand, regarding the field “transferring and using knowledge” in favor of the (High Diploma). The same goes for the (Bachelor degree) estimates on the one hand, and the (Master degree) estimates on the other hand in favor of the (Master degree).

scholarly journals Does interaction between TQM practices and knowledge management processes enhance the innovation performance?

2017 ◽  
Vol 34 (7) ◽  
pp. 955-974 ◽  
Author(s):  
Maha Mohammed Yusr ◽  
Sany Sanuri Mohd Mokhtar ◽  
Abdul Rahim Othman ◽  
Yaty Sulaiman
Keyword(s):  
Knowledge Management ◽  
Manufacturing Sector ◽  
Innovation Performance ◽  
Survey Method ◽  
Manufacturing Companies ◽  
Total Quality ◽  
Content Type ◽  
Management Processes ◽  
The Relationship ◽  
Knowledge Management Processes

Purpose The purpose of this paper is to investigate the effect of applying total quality management (TQM) on enhancing knowledge management processes. It also examine the relationship between knowledge management and innovation performance in the Malaysian manufacturing sector. Design/methodology/approach This study used a survey method to test the formulated hypotheses. Therefore, the adopted questionnaire was used as an instrument to collect the needed data. The population of the study consisted of 800 big and medium manufacturing companies listed in Federation of Malaysian Manufacturers (2012). Findings The results of this paper support a positive and significant impact of TQM practice on knowledge management processes. Furthermore, the relationship between knowledge management and innovation performance has been a proved. However, further analysis on dimension level indicates that knowledge acquisition failed to show significant relationship with innovation performance. Originality/value This study addresses one of the recent issues within the Malaysian context of becoming a developed nation, which is innovation performance, specifically for manufacturing companies. To do so, the overlapping relationships among TQM practices, knowledge management, and innovation performance have been tested.

Impact of knowledge management processes on organizational performance: the mediating role of absorptive capacity

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mahmoud M. Migdadi
Keyword(s):  
Knowledge Management ◽  
Organizational Performance ◽  
Absorptive Capacity ◽  
Measurement Model ◽  
Partial Least Square ◽  
Least Square ◽  
Content Type ◽  
Management Processes ◽  
The Relationship ◽  
Knowledge Management Processes

PurposeExisting research on knowledge management processes (KMPs) and absorptive capacity (ACAP) is primarily conceptual and descriptive in nature, and empirical research confirming the real impact of KMPs when developing ACAP is lacking. Furthermore, the relationship between ACAP and organizational performance (OP) has not been adequately studied. Hence, the purpose of this paper is to introduce a comprehensive, delineated and integrated conceptual model which encompasses KMPs, ACAP and OP. Then, an empirical investigation is undertaken to test the relationships among the proposed study model variables.Design/methodology/approachIn total, 245 questionnaires were useable. Partial least square 3.3.3 is utilized to examine the validity of the measurement model and test the hypotheses.FindingsThe findings of this study suggest that KMPs influence ACAP and ACAP affects OP. Finally, the results show that KMPs affect OP directly and indirectly through ACAP (mediator).Practical implicationsThe results of this study help managers to ascertain the managerial practices that can be employed as well as determine the level of effort and resources necessary to enhance ACAP. Additionally, managers should shed additional light on the ACAP's positive implications for OP.Originality/valueThis study focuses on the conceptualization of KMP and empirically tests the effect of these individual processes on ACAP and on OP. Finally, the relationship between KMPs and OP, although implied, needs to be addressed empirically in the research literature through utilizing ACAP as mediator between KMPs and OP, this appears to be the first study to try to achieve this main objective.

Linking knowledge management processes to innovation

2019 ◽  
Vol 43 (3) ◽  
pp. 332-349 ◽  
Author(s):  
Eduardo Kunzel Teixeira ◽  
Mirian Oliveira ◽  
Carla Curado
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Transfer Of Knowledge ◽  
Content Type ◽  
Knowledge Processes ◽  
Management Processes ◽  
Foreign Countries ◽  
The Relationship ◽  
Least Squares Techniques ◽  
Knowledge Management Processes

Purpose This paper aims to analyse the relationship between knowledge management processes and innovation (KM-IN) in Brazilian and Portuguese companies. Design/methodology/approach The tests were performed using a sequential mixed-method approach. Quantitative analysis was conducted using 341 observations from Brazilian and Portuguese companies and partial least squares techniques. Qualitative analysis was conducted using ten interviews and content analysis techniques. Findings Results showed differences between Brazilian and Portuguese companies with respect to the relationship between knowledge sharing process and innovation. Portuguese companies cope with the geographical dispersal of operations and the lack of interpersonal skills by introducing formal knowledge sharing processes. Practical implications Findings demonstrate that the transfer of knowledge processes to foreign countries may demand adjustments according to cultural traits. Specifically, the findings will be of interest to firms intending to expand their activities between Brazil and Portugal. Originality/value Although researchers have investigated the influence of the national context in many countries, country comparisons are still scarce.

Can e-business adoption be influenced by knowledge management? An empirical analysis of Malaysian SMEs

2014 ◽  
Vol 18 (1) ◽  
pp. 121-136 ◽  
Author(s):  
Alain Yee-Loong Chong ◽  
Keng-Boon Ooi ◽  
Haijun Bao ◽  
Binshan Lin
Keyword(s):  
Knowledge Management ◽  
Supply Chain ◽  
Small And Medium Enterprises ◽  
Knowledge Application ◽  
Content Type ◽  
Management Processes ◽  
Medium Enterprises ◽  
The Relationship ◽  
Practical Implications ◽  
Knowledge Management Processes

Purpose – The aim of this research paper is to evaluate the effect of knowledge management on the adoption of the e-business in the supply chain of small and medium enterprises (SMEs) in Malaysia. Design/methodology/approach – Questionnaires were distributed to 200 Malaysian SMEs with a response rate of 68 percent. Data were analyzed by employing multiple regression analysis. Findings – The results showed that knowledge management processes such as knowledge acquisition and knowledge application are significant in affecting Malaysian SMEs' decision to adopt e-business in their supply chain. Knowledge dissemination was found not to be significant in affecting the adoption of e-business among Malaysian SMEs. Practical implications – This study has addressed the previous lack of literature on the relationship between knowledge management processes and e-business adoption among Malaysian SMEs. Originality/value – Although existing literature has shown a relationship between knowledge management processes and technology adoption, this study empirically verifies an adoption model based on knowledge management processes. SMEs can use this model to do a pre-test baseline measurement and reassessment of effect by any KM changes on e-business adoption periodically. Organizations planning to adopt e-business would also be able to apply strategies based on the findings from this research.

How public sport centers can improve the sport consumer experience

2018 ◽  
Vol 19 (3) ◽  
pp. 350-367 ◽  
Author(s):  
Ignacio Cepeda-Carrión ◽  
Gabriel Cepeda-Carrion
Keyword(s):  
Knowledge Management ◽  
Absorptive Capacity ◽  
Practical Implication ◽  
Consumer Experience ◽  
Knowledge Application ◽  
Content Type ◽  
Management Processes ◽  
Sport Centers ◽  
The Relationship ◽  
Knowledge Management Processes

Purpose The sport consumer experience is becoming an important aspect to sport center’s management. From this point, the purpose of this paper is to explore and examine the relationship between sport centers’ absorptive capacity and sport consumer experience, proposing that internal knowledge management processes act as mediators in this relationship. Design/methodology/approach The study offers empirical insights by applying the consistent PLS algorithm (PLSc-SEM) in an analysis of data from 156 sport centers in Andalusia (Spain) and a sample of 3,150 sport users from these sport centers. Findings The results demonstrate that a sport center’s absorptive capacity for external knowledge is crucial for enhancing the sport consumer experience and also that this effect requires additional knowledge management, such as the sport center’s knowledge storage and knowledge application. Practical implications The practical implication for sport center managers is that knowledge management processes have a very strong influence on the sport consumer experience, when they are managed in a sequential way. Originality/value The main value of this paper is draw conclusions using a study of sport managers and sport consumers to increase value experience of those ones.

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