scholarly journals Frontline police employees’ social construction of client service

2007 ◽  
Vol 5 (3) ◽  
pp. 38-47
Author(s):  
Karel Stanz ◽  
G. J. Schwart ◽  
W. J. Schurink
Keyword(s):  
Social Construction ◽  
South African ◽  
Qualitative Methodology ◽  
Organisational Change ◽  
Frontline Employees ◽  
South African Police Service ◽  
The Social ◽  
South African Police ◽  
Satisfaction Model

The social construction of frontline employees’ client service plays a major role in organisational success. This study illuminated why frontline personnel are reluctant to accept organisational change which is in line with new policing philosophies. Applying modernist qualitative methodology, and particularly grounded theory within a case study design a ‘process satisfaction model’ was developed with the aim to improve employee satisfaction with internal processes and ultimately service delivery. This model may be used for change in the South African Police Service SAPS) and other government departments.

scholarly journals The cross-cultural application of the social axioms survey in The South African police service

2008 ◽  
Vol 34 (2) ◽  
Author(s):  
Adi Barnard ◽  
Sebastiaan Rothmann ◽  
Deon Meiring
Keyword(s):  
South African ◽  
Item Bias ◽  
The South ◽  
Cross Sectional Survey ◽  
Police Service ◽  
Social Axioms ◽  
South African Police Service ◽  
Language Groups ◽  
The Social ◽  
South African Police

The objectives of this study were to investigate the replicability, construct equivalence, item bias and reliability of the Social Axioms Survey (SAS) in the South African Police Service (SAPS). A cross-sectional survey design was used. the participants consisted of applicants who had applied for jobs in the SAPS (n = 1535), and the SAS was administered to them. An exploratory factor analysis utilising target rotation applied to all 60 items of the SAS revealed four interpretable factors (Social Cynicism, reward for Application, Fate Control, and Spirituality/religiosity). Values of tucker’s phi higher than 0,90 were found for seven language groups (Zulu, Sotho, Tswana, Swati, Tsonga, Venda and Pedi). Analyses of variance found that item bias was not a major disturbance. Unacceptable alpha values were found for some of the scales of the SAS.

scholarly journals The social construction of refugees & asylum-seekers: a case study of South Africa.

2021 ◽  
Author(s):  
Laura Anne McDonough McDonough
Keyword(s):  
South Africa ◽  
Social Construction ◽  
South African ◽  
Asylum Seekers ◽  
Nation Building ◽  
Public Officials ◽  
Socially Constructed ◽  
Nation States ◽  
The Social

Refugees/asylum-seekers are socially constructed as being economically, politically and culturally threatening to the nation-state in which they seek asylum. Evidence of this social construction can be found in media, statements by public officials and in opinion polls. By synthesizing the results of research we can identify the commonalities amongst discourses from different nation-states. This allows us to see how refugees/asylum- eekers serve nation building in general. A case study of South Africa is used to show how this discourse relates to the South African nation-building exercise, with particular references to the xenophobic violence of May 2008. What emerges from the case study is that despite evidence that this framework is a good fit for thinking critically about instances of xenophobia in South Africa, there is also evidence of a counter discourse about refugees/asylum-seekers that casts them as deserving of compassion and generosity.

scholarly journals Cops and robbers - a new approach: The Gauteng Aggravated Robbery Strategy

2016 ◽  
Author(s):  
Gareth Newham
Keyword(s):  
South Africa ◽  
South African ◽  
Best Practice ◽  
Community Safety ◽  
New Approach ◽  
Police Service ◽  
South African Police Service ◽  
Cops And Robbers ◽  
South African Police

During 2006, substantial increases were recorded in residential and business robberies in Gauteng. Along with hijackings, these three subcategories of aggravated robbery were collectively referred to as the 'Trio Crimes'. After various policing operations failed to adequately reduce the Trio Crimes in Gauteng, the Gauteng Department of Community Safety undertook research into international best practice for combating residential and business robberies. The findings of this research formed the basis for the Gauteng Aggravated Robbery Strategy, which was subsequently developed and implemented in partnership with the Gauteng South African Police Service (SAPS). This initiative provides a case study of the role that provincial governments could play in supporting the police to reduce crime in South Africa.

scholarly journals On the record: Interview with Phumeza Mlungwana, Social Justice Coalition

2016 ◽  
Author(s):  
Andrew Faull
Keyword(s):  
Social Justice ◽  
South African ◽  
Cape Town ◽  
The South ◽  
Police Service ◽  
South African Police Service ◽  
The Social ◽  
South African Police ◽  
General Secretary

In March this year a prominent South African grassroots organisation, the Social Justice Coalition (SJC), announced that it would be taking the South African Police Service (SAPS) to court. Andrew Faull spoke to the SJC’s General Secretary, Phumeza Mlungwana, about crime and policing in Khayelitsha, Cape Town.

scholarly journals On the record: Interview with Phumeza Mlungwana, Social Justice Coalition

2016 ◽  
Author(s):  
Andrew Faull
Keyword(s):  
Social Justice ◽  
South African ◽  
Cape Town ◽  
The South ◽  
Police Service ◽  
South African Police Service ◽  
The Social ◽  
South African Police ◽  
General Secretary

In March this year a prominent South African grassroots organisation, the Social Justice Coalition (SJC), announced that it would be taking the South African Police Service (SAPS) to court. Andrew Faull spoke to the SJC’s General Secretary, Phumeza Mlungwana, about crime and policing in Khayelitsha, Cape Town.

scholarly journals The social construction of refugees & asylum-seekers: a case study of South Africa.

2021 ◽  
Author(s):  
Laura Anne McDonough McDonough
Keyword(s):  
South Africa ◽  
Social Construction ◽  
South African ◽  
Asylum Seekers ◽  
Nation Building ◽  
Public Officials ◽  
Socially Constructed ◽  
Nation States ◽  
The Social

Refugees/asylum-seekers are socially constructed as being economically, politically and culturally threatening to the nation-state in which they seek asylum. Evidence of this social construction can be found in media, statements by public officials and in opinion polls. By synthesizing the results of research we can identify the commonalities amongst discourses from different nation-states. This allows us to see how refugees/asylum- eekers serve nation building in general. A case study of South Africa is used to show how this discourse relates to the South African nation-building exercise, with particular references to the xenophobic violence of May 2008. What emerges from the case study is that despite evidence that this framework is a good fit for thinking critically about instances of xenophobia in South Africa, there is also evidence of a counter discourse about refugees/asylum-seekers that casts them as deserving of compassion and generosity.

Empowering Women in Blue Uniforms—Gender and Police in South Africa

2020 ◽  
Vol 7 (1) ◽  
Author(s):  
Shanta Singh ◽  
Sultan Khan
Keyword(s):  
South African ◽  
Police Officers ◽  
Police Work ◽  
Police Force ◽  
Police Culture ◽  
The South ◽  
South African Police Service ◽  
Female Police Officers ◽  
South African Police ◽  
Female Officers

Gender in the police force has received scant attention by researchers, although there are complex social dimensions at play in how male and female law enforcement officers relate to each other in the workplace. Given the fact that males predominate in the police force, their female counterparts are often marginalised due to their sexual orientation and certain stereotypes that prevail about their femininity. Male officers perceive female officers as physically weak individuals who cannot go about their duties as this is an area of work deemed more appropriate to men. Based on this perception, female officers are discriminated against in active policing and often confined to administrative duties. This study looks at how female police officers are discriminated against in the global police culture across the globe, the logic of sexism and women’s threat to police work, men’s opposition to female police work, gender representivity in the police force, and the integration and transformation of the South African Police Service to accommodate female police officers. The study highlights that although police officers are discriminated against globally, in the South African context positive steps have been taken to accommodate them through legislative reform.

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