Bringing practices to life: The vital role of front line managers

2008 ◽  
pp. 75-91
Keyword(s):  
Vital Role ◽  
Front Line ◽  
Line Managers

Social workers as state and citizen-agents. How social workers in a German, Dutch and Flemish public welfare organisation manage this dual responsibility in practice

2021 ◽  
pp. 146801732110097
Author(s):  
Michelle van der Tier ◽  
Koen Hermans ◽  
Marianne Potting
Keyword(s):  
Social Workers ◽  
Public Welfare ◽  
National Study ◽  
Front Line ◽  
Line Managers ◽  
Daily Work ◽  
Line Manager ◽  
Cross National Study ◽  
The Relationship

Summary Professional standards state that social workers in public welfare organisations should act as state and citizen-agents. However, the literature provides little insight into how social workers navigate this dual responsibility in their daily work. To address this gap, we used Maynard-Moody and Musheno’s theory on state and citizens-agent narratives to analyse street-level practices of social workers in three local welfare organisations in Germany, the Netherlands and Belgium. This article explores how three specific organisational mechanisms (decision-making authority; the role of the front-line manager and the degree of specialisation) affect the ways social workers navigate both agent narratives in public welfare organisations. The data were gathered by a mixed method design of in-depth interviews and focus groups. Findings Our study shows that social workers struggle with the tensions that intrude between the state and citizen-agent narrative. We found that the extent to which both narratives are adopted by social workers is affected by a complicated interaction between the beliefs of social workers about social justice and responsiveness and the selected organisational mechanisms. Moreover, we found that critical reflection and a supportive attitude of front-line managers can help social workers to manage their double responsibility in practice. Application Our cross-national study contributes to a deeper understanding of the relationship between organisational mechanisms and the moral deliberations of social workers regarding their dual responsibility. It provides in-depth insights into the tensions and conflicts social workers in different contexts face daily on account of their dual responsibility.

The multiple faces of front line managers

2015 ◽  
Vol 37 (4) ◽  
pp. 410-427 ◽  
Author(s):  
Jennifer Kilroy ◽  
Tony Dundon
Keyword(s):  
Qualitative Interviews ◽  
Small Sample ◽  
Exploratory Research ◽  
Front Line ◽  
Employee Outcomes ◽  
Line Managers ◽  
Content Type ◽  
Organizational Leader ◽  
Line Manager

Purpose – The purpose of this paper is to present exploratory research on the potential variation of front line manager (FLM) types and attendant causal links between FLM style and employee outcomes. It challenges the value of a homogenous FLM construct and tests for variation in FLM styles which may affect behaviours and employee outcomes. Design/methodology/approach – A set of discreet FLM types is defined from extant theory and literature (named here as Policy Enactor; Organizational Leader; and Employee Coach). Each type and its relationship to employee outcomes is explored empirically using survey data and qualitative interviews with a small sample of employees (n=46 employees across eight FLM groups) within a multi-national manufacturing plant. Findings – The findings provide preliminary support for an FLM “type” construct. Employees reported a significant dominance of the “Organizational Leader” type for one FLM, while across a broader set of FLM’s the proportions showed measurable variation. The qualitative data provides context examples that help explain FLM typologies and link to employee outcomes. Originality/value – Much of current literature explores the FLM construct as a singular construct, relying on its contextual relevance for definition within a certain discipline. This paper focuses on combining these contextual experiences to present a multi-faceted construct for the role of FLMs within the employment relations literatures. By moving from the implicit to the explicit, the paper offers a conceptual lens for quantitative and qualitative exploration of the role of FLM types. As a result, attendant and subsequent FLM and employee behaviours may be better examined and possibly better specified. To add value to this contribution longitudinal and more extensive data sets could be examined and tested in the future.

scholarly journals The role of professionals in promoting independent living: Perspectives of self-advocates and front-line managers

2018 ◽  
Vol 31 (6) ◽  
pp. 1103-1112 ◽  
Author(s):  
Maria Pallisera ◽  
Montserrat Vilà ◽  
Judit Fullana ◽  
Gemma Díaz-Garolera ◽  
Carolina Puyalto ◽  
...  
Keyword(s):  
Independent Living ◽  
Front Line ◽  
Line Managers

Manufacturing Control: Supervisory Systems on the `New' Shopfloor

Sociology ◽  
1997 ◽  
Vol 31 (3) ◽  
pp. 409-426 ◽  
Author(s):  
Rick Delbridge ◽  
James Lowe
Keyword(s):  
Just In Time ◽  
Structural Factors ◽  
Total Quality ◽  
Operational Flexibility ◽  
Front Line ◽  
First Line ◽  
Line Managers ◽  
Social Actors ◽  
Manufacturing Techniques

Primary ethnographic research is drawn on in this paper so as to examine the nature of supervisory systems in two manufacturing organisations which have both, to varying degrees, implemented `new' manufacturing techniques such as just-in-time and total quality management and have organised around `teams'. Debates in industrial sociology and the labour process have understandably concentrated on the implications of such developments for workers; the important and problematic role of supervisors in realising managerial objectives has been largely neglected. This paper analyses the nature of supervision and the role of supervisors/first-line managers within contemporary manufacturing. In contrast to previous studies, which have sought to explain supervisory roles in terms of their link with structural factors such as technology, organisational size and formalisation (Perrow 1970; Woodward 1965), this paper highlights the importance of supervisors as social actors. The analysis demonstrates the dynamic and complex role of supervisors in implementing and adhering to managerial rules while needing to ensure a degree of operational flexibility that relies on informality, particularly in reaching accommodation with labour. These types of contradictory pressures have long been recognised in supervisory work (Roethlisberger 1945) but recent research into developments on the `new' shopfloor has failed adequately to report and conceptualise the increasingly complex position of supervisors and front-line managers.

The Role of Teachers and School Leaders in Mass Shootings and Multiple Victim Violence

2021 ◽  
pp. 317-336
Author(s):  
Kweilin T. Lucas ◽  
Renee D. Lamphere
Keyword(s):  
School Violence ◽  
School Leaders ◽  
Vital Role ◽  
School Shootings ◽  
Front Line ◽  
School Policies ◽  
Mass Shootings ◽  
School Settings ◽  
Role Of Teachers

There is an increased concern for school violence, particularly instances of mass shootings, which has led researchers to respond by examining both the causes and consequences of this behavior. What is often missing from the discussion on mass shootings in school settings, however, is the role of teachers and school leaders. Because these individuals are on the front line when school shootings occur, their ability to influence and enforce school policies must be taken into consideration. The mission of this chapter is to provide an overview of the vital role that teachers and school leaders play in mass shootings and incidents of multiple victim violence. This chapter is essential for any text exploring the issues surrounding mass shootings in school settings.

The Role of Teachers and School Leaders in Mass Shootings and Multiple Victim Violence

2020 ◽  
pp. 358-377
Author(s):  
Kweilin T. Lucas ◽  
Renee D. Lamphere
Keyword(s):  
School Violence ◽  
School Leaders ◽  
Vital Role ◽  
School Shootings ◽  
Front Line ◽  
School Policies ◽  
Mass Shootings ◽  
School Settings ◽  
Role Of Teachers

There is an increased concern for school violence, particularly instances of mass shootings, which has led researchers to respond by examining both the causes and consequences of this behavior. What is often missing from the discussion on mass shootings in school settings, however, is the role of teachers and school leaders. Because these individuals are on the front line when school shootings occur, their ability to influence and enforce school policies must be taken into consideration. The mission of this chapter is to provide an overview of the vital role that teachers and school leaders play in mass shootings and incidents of multiple victim violence. This chapter is essential for any text exploring the issues surrounding mass shootings in school settings.

Asiana Airlines Flight 214

2014 ◽  
Vol 4 (2) ◽  
pp. 113-121 ◽  
Author(s):  
Stephanie Chow ◽  
Stephen Yortsos ◽  
Najmedin Meshkati
Keyword(s):  
Human Factors ◽  
Aviation Safety ◽  
Cultural Factors ◽  
Vital Role ◽  
Cultural Issues ◽  
Flight Crew ◽  
Pilot Performance ◽  
Engineering Designs ◽  
Flight Deck

This article focuses on a major human factors–related issue that includes the undeniable role of cultural factors and cockpit automation and their serious impact on flight crew performance, communication, and aviation safety. The report concentrates on the flight crew performance of the Boeing 777–Asiana Airlines Flight 214 accident, by exploring issues concerning mode confusion and autothrottle systems. It also further reviews the vital role of cultural factors in aviation safety and provides a brief overview of past, related accidents. Automation progressions have been created in an attempt to design an error-free flight deck. However, to do that, the pilot must still thoroughly understand every component of the flight deck – most importantly, the automation. Otherwise, if pilots are not completely competent in terms of their automation, the slightest errors can lead to fatal accidents. As seen in the case of Asiana Flight 214, even though engineering designs and pilot training have greatly evolved over the years, there are many cultural, design, and communication factors that affect pilot performance. It is concluded that aviation systems designers, in cooperation with pilots and regulatory bodies, should lead the strategic effort of systematically addressing the serious issues of cockpit automation, human factors, and cultural issues, including their interactions, which will certainly lead to better solutions for safer flights.

Energy Efficiency Analysis in ERA using NFL-BA Algorithm

2020 ◽  
pp. 340-348
Author(s):  
Palky Mehta ◽  
H. L. Sharma
Keyword(s):  
Cluster Head ◽  
Vital Role ◽  
Wireless Sensor ◽  
Energy Usage ◽  
Cluster Heads ◽  
Comparison Results ◽  
Current Scenario ◽  
Energy Efficiency Analysis ◽  
Selection Of

In the current scenario of Wireless Sensor Network (WSN), power consumption is the major issue associated with nodes in WSN. LEACH technique plays a vital role of clustering in WSN and reduces the energy usage effectively. But LEACH has its own limitation in order to search cluster head nodes which are randomly distributed over the network. In this paper, ERA-NFL- BA algorithm is being proposed for selects the cluster heads in WSN. This algorithm help in selection of cluster heads can freely transform from global search to local search. At the end, a comparison has been done with earlier researcher using protocol ERA-NFL, which clearly shown that proposed Algorithm is best suited and from comparison results that ERA-NFL-BA has given better performance.

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