Manufacturing Control: Supervisory Systems on the `New' Shopfloor

Sociology ◽  
1997 ◽  
Vol 31 (3) ◽  
pp. 409-426 ◽  
Author(s):  
Rick Delbridge ◽  
James Lowe

Primary ethnographic research is drawn on in this paper so as to examine the nature of supervisory systems in two manufacturing organisations which have both, to varying degrees, implemented `new' manufacturing techniques such as just-in-time and total quality management and have organised around `teams'. Debates in industrial sociology and the labour process have understandably concentrated on the implications of such developments for workers; the important and problematic role of supervisors in realising managerial objectives has been largely neglected. This paper analyses the nature of supervision and the role of supervisors/first-line managers within contemporary manufacturing. In contrast to previous studies, which have sought to explain supervisory roles in terms of their link with structural factors such as technology, organisational size and formalisation (Perrow 1970; Woodward 1965), this paper highlights the importance of supervisors as social actors. The analysis demonstrates the dynamic and complex role of supervisors in implementing and adhering to managerial rules while needing to ensure a degree of operational flexibility that relies on informality, particularly in reaching accommodation with labour. These types of contradictory pressures have long been recognised in supervisory work (Roethlisberger 1945) but recent research into developments on the `new' shopfloor has failed adequately to report and conceptualise the increasingly complex position of supervisors and front-line managers.

Author(s):  
Jamal Ahmed Al-Doori ◽  
Alaa Alhorani ◽  
Ahmad Yousef Areiqat

The medical sector has entered an epoch of rapid innovation and strengthened competition that demands more creativity. That rapidly changing environment demand more flexibility for the operations. Although, various studies are available on the effects of multiple approaches on operational flexibility still JIT, TQM, and SCM never have been verified in the same study. This is empirically varification, a questionnaire has been distributed by convenience sampling in the medical sector of Jordan. Total 318 responses received and SPSS have been applied for multiple regression analysis. It has found that all three approaches have positive effects on operational flexibility but very minor even no approach has significant effects. This study is unique because it applies three diversified approaches in the same study and findings are unique. It is recommended for all managers of a medical sector that JIT, TQM, and SCM are not beneficial for operational flexibility for developing countries due to lack of resources, technology, and education. This study will help the researches that more studies need to verify for Jordan hospitals. Moreover, future studies can be done to identify the reasons behind these unique findings.


2021 ◽  
pp. 146801732110097
Author(s):  
Michelle van der Tier ◽  
Koen Hermans ◽  
Marianne Potting

Summary Professional standards state that social workers in public welfare organisations should act as state and citizen-agents. However, the literature provides little insight into how social workers navigate this dual responsibility in their daily work. To address this gap, we used Maynard-Moody and Musheno’s theory on state and citizens-agent narratives to analyse street-level practices of social workers in three local welfare organisations in Germany, the Netherlands and Belgium. This article explores how three specific organisational mechanisms (decision-making authority; the role of the front-line manager and the degree of specialisation) affect the ways social workers navigate both agent narratives in public welfare organisations. The data were gathered by a mixed method design of in-depth interviews and focus groups. Findings Our study shows that social workers struggle with the tensions that intrude between the state and citizen-agent narrative. We found that the extent to which both narratives are adopted by social workers is affected by a complicated interaction between the beliefs of social workers about social justice and responsiveness and the selected organisational mechanisms. Moreover, we found that critical reflection and a supportive attitude of front-line managers can help social workers to manage their double responsibility in practice. Application Our cross-national study contributes to a deeper understanding of the relationship between organisational mechanisms and the moral deliberations of social workers regarding their dual responsibility. It provides in-depth insights into the tensions and conflicts social workers in different contexts face daily on account of their dual responsibility.


2016 ◽  
pp. 1578-1610
Author(s):  
Kijpokin Kasemsap

This chapter introduces the role of Lean Production on organizational performance, thus explaining the management practices of Lean Production of just in time, total productive maintenance, total quality management, cellular manufacturing, and human resource management. The successful Lean Production implementation programs can facilitate the manufacturing organization's quest for achieving enhanced business performance leading to competitive advantage. This chapter has highlighted some significant revelations about various facets of simultaneous implementation of Lean Production paradigms in the manufacturing organizations. Lean Production implementation dimensions are important to the manufacturing organizations trying to realize manufacturing excellence for competing in the highly dynamic global marketplace. The study also highlights that significant business performance enhancements can be realized through Lean Production implementation over considerable period of time. Organizations should focus on developing the management practices of Lean Production of just in time, total productive maintenance, total quality management, cellular manufacturing, and human resource management in order to achieve better organizational performance.


Author(s):  
Kijpokin Kasemsap

This chapter introduces the role of Lean Production on organizational performance, thus explaining the management practices of Lean Production of just in time, total productive maintenance, total quality management, cellular manufacturing, and human resource management. The successful Lean Production implementation programs can facilitate the manufacturing organization’s quest for achieving enhanced business performance leading to competitive advantage. This chapter has highlighted some significant revelations about various facets of simultaneous implementation of Lean Production paradigms in the manufacturing organizations. Lean Production implementation dimensions are important to the manufacturing organizations trying to realize manufacturing excellence for competing in the highly dynamic global marketplace. The study also highlights that significant business performance enhancements can be realized through Lean Production implementation over considerable period of time. Organizations should focus on developing the management practices of Lean Production of just in time, total productive maintenance, total quality management, cellular manufacturing, and human resource management in order to achieve better organizational performance.


2015 ◽  
Vol 37 (4) ◽  
pp. 410-427 ◽  
Author(s):  
Jennifer Kilroy ◽  
Tony Dundon

Purpose – The purpose of this paper is to present exploratory research on the potential variation of front line manager (FLM) types and attendant causal links between FLM style and employee outcomes. It challenges the value of a homogenous FLM construct and tests for variation in FLM styles which may affect behaviours and employee outcomes. Design/methodology/approach – A set of discreet FLM types is defined from extant theory and literature (named here as Policy Enactor; Organizational Leader; and Employee Coach). Each type and its relationship to employee outcomes is explored empirically using survey data and qualitative interviews with a small sample of employees (n=46 employees across eight FLM groups) within a multi-national manufacturing plant. Findings – The findings provide preliminary support for an FLM “type” construct. Employees reported a significant dominance of the “Organizational Leader” type for one FLM, while across a broader set of FLM’s the proportions showed measurable variation. The qualitative data provides context examples that help explain FLM typologies and link to employee outcomes. Originality/value – Much of current literature explores the FLM construct as a singular construct, relying on its contextual relevance for definition within a certain discipline. This paper focuses on combining these contextual experiences to present a multi-faceted construct for the role of FLMs within the employment relations literatures. By moving from the implicit to the explicit, the paper offers a conceptual lens for quantitative and qualitative exploration of the role of FLM types. As a result, attendant and subsequent FLM and employee behaviours may be better examined and possibly better specified. To add value to this contribution longitudinal and more extensive data sets could be examined and tested in the future.


2018 ◽  
Vol 31 (6) ◽  
pp. 1103-1112 ◽  
Author(s):  
Maria Pallisera ◽  
Montserrat Vilà ◽  
Judit Fullana ◽  
Gemma Díaz-Garolera ◽  
Carolina Puyalto ◽  
...  

Blood ◽  
2008 ◽  
Vol 112 (11) ◽  
pp. 5191-5191
Author(s):  
Massimo Offidani ◽  
Laura Corvatta ◽  
Claudia Polloni ◽  
Maria-Novella Piersantelli ◽  
Silvia Gentili ◽  
...  

Abstract New drugs such as thalidomide, bortezomib and lenalidomide have expanded the therapeutic options for MM while improving outcome in both young and elderly patients. However, the best novel agents sequence in the therapeutic strategy for MM is still not definitely delineated as relapsed MM right after first line thalidomide therapy seems to be more resistant jeopardizing final outcome as per overall survival while still making questionable when to administer it, either at the beginning or later during the course of the disease. We analyzed 72 relapsed MM patients who were enrolled in two salvage study protocols which included bortezomib, dexamethasone and chemotherapy (Offidani et al, ASH 2007 and EHA 2008) and who had been treated with thalidomide first (18 patients) or subsequently (30 patients) or not treated at all with thalidomide (24 patients). We compared these three groups of patients in terms of response rate, post-relapse PFS and post-relapse OS with the aim to assess the role of previous administration of thalidomide on final outcome in this patient population. Median age for the 72 patients was 65 years (range 31–82); ISS stage 2–3 assessed in 51% of patients and unfavourable cytogenetics in 42%. Thirty four patients had been rescued in first relapse, 19 in second and 19 in third or subsequent relapse. Median disease history was 34 months (range 8–173). Forty four patients relapsed after high-dose therapy and autologous stem cell transplantation. The 48 patients were previously treated with thalidomide a median time of 8 months (range 4–48 months). VGPR or better response rate in the groups of patients treated with thalidomide in first line, second or subsequent line or never treated with thalidomide were 44%, 42% (p=0.795) and 79% (p=0.003; p=0.002), respectively.. Multivariate stepwise regression analysis selected only previous thalidomide treatment (OR=1.9; 95%CI=1.5–2.4; p=0.024) as factors affecting response whereas age, previous therapy lines, previous remission duration, previous transplant, previous disease history, sCRP, ISS stage and cytogenetics were not significantly associated to response. In the same groups post-relapse PFS was 9 months, 14 months (p=0.308) and not reached (p=0.018; p=0.055) while post-relapse 2 years OS was 51%, 50% (p=0.564) and 72% (p=0.074; p=0.135). Cox regression analysis showed that the presence of ISS 2–3 (p=0.010), previous thalidomide administration (p=0.052), and response < VGPR (p<0.0001) translated in significantly poorer post-relapse PFS and OS. Stepwise Cox regression analysis selected only response < VGPR as factor significantly associated to poor post-relapse OS (2yrs OS 26% vs 83%; p<0.0001; HR=7.0 95CI=2.6–18.9). In the group of 48 patients previously treated with thalidomide, time on thalidomide (cut-offs 4, 8, 12, 24 months) did not affect post-relapse PFS and OS. These data suggest that, even in relapse, response to salvage therapy is the most powerful predictor of PFS and OS. Unfortunately, previous thalidomide administration, particularly as front-line therapy, apart from time on treatment, significantly decreases VGPR and consequently post-relapse PFS. This lead to a final outcome in terms of OS not different, if worse, in those patients previously treated vs those never treated with thalidomide. These and other data (Barlogie et al NEJM 2006, Palumbo et al, JCO 2008), strongly questioned the use of front-line thalidomide as the best therapeutic strategy for patients with MM since alternatives are now possible.


Sign in / Sign up

Export Citation Format

Share Document