Are citizens participating in Grama Sabha to improve service delivery?

2021 ◽  
pp. 23-40
Author(s):  
D. Rajasekhar ◽  
R. Manjula
Keyword(s):  
Service Delivery ◽  
Improve Service Delivery

Dimensions of Multiskilling

1999 ◽  
Vol 30 (1) ◽  
pp. 4-10 ◽  
Author(s):  
Carole E. Johnson
Keyword(s):  
Hearing Loss ◽  
Service Delivery ◽  
Monitoring Program ◽  
School Age Children ◽  
School Age ◽  
Support Personnel ◽  
Educational Personnel ◽  
Educational Audiology ◽  
Children With Hearing Loss ◽  
Improve Service Delivery

Educational audiologists often must delegate certain tasks to other educational personnel who function as support personnel and need training in order to perform assigned tasks. Support personnel are people who, after appropriate training, perform tasks that are prescribed, directed, and supervised by a professional such as a certified and licensed audiologist. The training of support personnel to perform tasks that are typically performed by those in other disciplines is calledmultiskilling. This article discusses multiskilling and the use of support personnel in educational audiology in reference to the following principles: guidelines, models of multiskilling, components of successful multiskilling, and "dos and don’ts" for multiskilling. These principles are illustrated through the use of multiskilling in the establishment of a hearing aid monitoring program. Successful multiskilling and the use of support personnel by educational audiologists can improve service delivery to school-age children with hearing loss.

M-Government and Its Application on Public Service Delivery

2019 ◽  
pp. 1-14
Author(s):  
Vannie Naidoo ◽  
Thokozani Ian Nzimakwe
Keyword(s):  
Developing Countries ◽  
Global Change ◽  
Service Delivery ◽  
Public Service ◽  
Developed Countries ◽  
Future Research ◽  
Technological Changes ◽  
Government Sector ◽  
The Government ◽  
Improve Service Delivery

Technology has taken over every aspect of society. It is only fitting that governments embrace technological changes in society and develop m-government for the technologically savvy people of today's society. A global change that is transforming the government sector is the use of ICTs to improve service delivery. In this chapter, the following themes will be investigated and discussed: e-government, defining mobile government, different perspectives on mobile government, mobile government in developed countries, mobile government in developing countries, benefits and limitations of mobile government, way forward in implementing mobile government, and future research in areas of mobile government.

Use of the Computer as a Management Tool in the Rehabilitation Process

1983 ◽  
Vol 77 (3) ◽  
pp. 115-117
Author(s):  
J. Elton Moore ◽  
Shirley J. Tipton
Keyword(s):  
Cost Effectiveness ◽  
Service Delivery ◽  
Data Processing ◽  
Processing System ◽  
Management Tool ◽  
Data Processing System ◽  
Rehabilitation Process ◽  
Small Agency ◽  
The Cost ◽  
Improve Service Delivery

A synopsis of how one small agency utilized a data processing system to improve service delivery and enhance the cost-effectiveness of agency resources.

Descriptive study of the first consultations in a mental health unit

2017 ◽  
Vol 41 (S1) ◽  
pp. S700-S700
Author(s):  
E. Bobadilla ◽  
C. Quiroga
Keyword(s):  
Mental Health ◽  
Service Delivery ◽  
Psychiatric Hospitalization ◽  
Descriptive Study ◽  
Psychiatric History ◽  
Health Unit ◽  
Patient Profile ◽  
Competing Interest ◽  
Mental Health Unit ◽  
Improve Service Delivery

The profile of patients cared for in a mental health unit is diverse. However, there are recurring features. In this study, a total of 100 patients were evaluated for 2 months. This study describes the socio-demographic aspects, the reason for the consultation, the psychiatric history, the diagnoses, the previous treatments and the presence of previous admissions in a psychiatric hospitalization unit. Knowledge of the patient profile will improve service delivery.Disclosure of interestThe authors have not supplied their declaration of competing interest.

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