EFFECTS OF PATERNAL LEADERSHIP ON ORGANISATIONAL CYNISM: COMPARING THE PUBLIC AND PRIVATE HOSPITALS IN FATİH HEALTH SERVICE REGION

Practical Implications

Purpose This study aims to explore if public and private hospitals have differing servicescape attributes. Design/methodology/approach The study uses a two-stage (EFA and CFA) procedure for identifying the servicescape attributes and examining their validity in the context of public and private hospitals. Findings The findings indicate that, in different contexts, patients would expect different aesthetics of servicescape attributes and how they are influenced by the hospital premises. Research limitations/implications It is interesting to note that: not all of the attributes that appear in both contexts are exactly the same; patients do not seem to face difficulties in analysing and interpreting directional cues, even though the spatial orientation in private hospitals is relatively smaller; the way patients of public hospitals draw inference about the ambient conditions is not consistent with private hospitals; and patients perceive that private hospitals pay special attention to developing a built environment that facilitates treatment and recovery process via interior layout, as well as decoration and architecture attributes. Practical implications The study grounds the servicescape attributes and provides insights to effectively promote public and private hospitals. Originality/value This study may be amongst the first to offer servicescape evidence in both the public and private hospitals.

A comparative study on patient safety culture among emergency nurses in the public and private hospitals of Tabriz, Iran

Nursing Open ◽

10.1002/nop2.449 ◽

2020 ◽

Vol 7 (3) ◽

pp. 768-775

Author(s):

Zahra Chegini ◽

Ali Janati ◽

Maryam Afkhami ◽

Maryam Behjat ◽

Sheikh Mohammed Shariful Islam

Keyword(s):

Patient Safety ◽

Comparative Study ◽

Safety Culture ◽

Patient Safety Culture ◽

Emergency Nurses ◽

Private Hospitals ◽

Public And Private ◽

The Public ◽

Information Technology as Tools of Public Relations Inform in Health Services

KnE Social Sciences ◽

10.18502/kss.v2i4.873 ◽

2017 ◽

Vol 2 (4) ◽

pp. 96

Author(s):

Tanti Hermawati ◽

Prahastiwi Utari

Keyword(s):

Health Services ◽

Public Relations ◽

Direct Marketing ◽

Personal Selling ◽

Sales Promotions ◽

Private Hospitals ◽

Public And Private ◽

The Public ◽

Marketing Methods

Internet usage in Indonesia has jumped from just 2 million in 2000 to 45 million in 2011. The use of communication technology has impacted on all aspects of life in Indonesia, including the marketing of medical services by public and private hospitals. This paper reports on a survey ofthree private hospitals in Surakarta, Indonesia, that have usedfive types of marketing communications including: advertising, personal selling, sales promotions, public relations and direct marketing. One of direct marketing methods used is internet marketing with the development of hospital website. This paper describes ICT used by RSU PKU Muhammadiyah Delanggu in informing the public of its health services.

The Role of Strategic Human Resource Management Practice Mediated by Knowledge Management on Service Quality (Study on the Public and Private Hospitals In South Kalimantan, Indonesia

IOSR Journal of Business and Management ◽

10.9790/487x-1125871 ◽

2013 ◽

Vol 11 (2) ◽

pp. 58-71

Author(s):

Keyword(s):

Knowledge Management ◽

Management Practice ◽

Strategic Human Resource Management ◽

Human Resource Management Practice ◽

Private Hospitals ◽

Public And Private ◽

The Public ◽

Quality Study ◽

Quality of Immediate Postoperative Nursing Care for Patients in Public and Private Hospitals in Erbil City, Iraq- Comparative Study

Erbil Journal of Nursing and Midwifery ◽

10.15218/ejnm.2020.15 ◽

2020 ◽

Vol 3 (2) ◽

pp. 126-135

Author(s):

Sideeq Ali ◽

Keyword(s):

Comparative Study ◽

Nursing Care ◽

Public Hospitals ◽

Care Practice ◽

Private Hospitals ◽

Public And Private ◽

The Public ◽

Post Operation ◽

Background and objective: The 1 to 2 hours for the first 24 hours after surgical operation is a crucial time to perform patient care. The study aimed to assess and compare quality of immediate post operation nursing care for patients undergoing surgeries in the public and private hospitals in Erbil City. Methods: A comparative study design was conducted on non-probability and purposive sample of 106 nurses (53 nurses of public hospitals and 53 nurses from private hospitals) in the surgical unit in all public and some private hospitals in Erbil city. The data was col-lected between February and July, 2019 by direct observation and using an observational questionnaire. Results: The majority of the nurses were young adults who had graduated from a nursing institute who were of middle income and lived in an urban area. The duration of experi-ence as a nurse was between 1 to 10 years. The majority of the nurses (98.1%) in the pub-lic hospitals they practiced poor nursing care practice, while most of the nurses (69.8) in the private hospitals practiced good nursing care practices. Very high significant differ-ence found between immediate post operation nursing care in public and private hospi-tals (P <0.000). Conclusion: The study concluded that; postoperative nursing care is very important to improve health services, but the quality of the nursing care in the public hospitals as a generally was very poor when compared with the private hospitals. We recommended improving their skills by implementation job description, opening training course and monitoring of the nurses as well as awareness and follow-up.

The utilisation of public and private hospitals in Victoria: An issue of access?

Australian Health Review ◽

10.1071/ah960040b ◽

1996 ◽

Vol 19 (3) ◽

pp. 40 ◽

Cited By ~ 3

Author(s):

Denise O'Hara ◽

Chris Brook

Keyword(s):

Elective Surgery ◽

Care Delivery ◽

Public Hospitals ◽

Private Hospitals ◽

Public And Private ◽

The Public ◽

Urgent Surgery ◽

Surgical Emergencies ◽

Occupancy Rates

Consumers regard access to hospital services as one of the key components of qualityin health care delivery. A mixed public/private system operates in Victoria, but amorbidity collection from private hospitals was commenced only relatively recently.In 1993?94 the collection covered 82- per cent of private hospital separations, andit was considered timely to examine the utilisation patterns in the private system andcompare them with those in the public system. Medical and surgical emergencies andother complex conditions and procedures are serviced largely in the public sector,whereas private hospitals are utilised for elective and less complex surgery and non-urgentconditions. Occupancy rates are around 79- per cent in public hospitals and67- per cent in private hospitals. Elective surgery waiting list data suggest that whileurgent cases are treated within a month, significant proportions wait six months ormore for non-urgent surgery. Private health insurance is the main factor indetermining access to and the utilisation private hospitals. The current MedicareAgreement and the move to separate the role of purchaser and provider may allowthe maximal utilisation of private hospitals and diminish the burden of chronicillness.

Increasing the efficiency and flexibility of capital funding for public and private hospitals

Australian Health Review ◽

10.1071/ah010055 ◽

2001 ◽

Vol 24 (2) ◽

pp. 55 ◽

Cited By ~ 1

Author(s):

John F P Bridges ◽

Perry Sperling

Keyword(s):

Health Sector ◽

Private Hospitals ◽

Public And Private ◽

The Public ◽

Competition And Cooperation ◽

Number Of Factors ◽

Capital Funding ◽

History Of ◽

Uncertain Future ◽

This paper outlines the recent history of capital funding in the health sector in Australia. It focuses on the trends incapital expenditures and the roles of the public and private sectors. The demand for future capital funding willdepend upon a number of factors, including the state of the current capital stock and uncertain future impacts oftechnology and changes in patient demands. Because of these uncertainties, capital funding for the future must beflexible to meet any changes in operations and demand. The paper highlights the possible use of joint ventures betweenvarious public and private organisations, based on the principles of competition and cooperation.

Determinants of patient satisfaction with outpatient health services at public and private hospitals in Addis Ababa, Ethiopia

African Journal of Primary Health Care & Family Medicine ◽

10.4102/phcfm.v4i1.384 ◽

2012 ◽

Vol 4 (1) ◽

Cited By ~ 20

Author(s):

Tayue Tateke ◽

Mirkuzie Woldie ◽

Shimeles Ololo

Keyword(s):

Patient Satisfaction ◽

Health Services ◽

Addis Ababa ◽

Public Hospitals ◽

Cross Sectional ◽

Private Hospitals ◽

Public And Private ◽

The Public ◽

Outpatient Health Services ◽

Background: Patients have explicit desires or requests for services when they visit hospitals. However, inadequate discovery of their needs may result in patient dissatisfaction. This study aimed to determine the levels and determinants of patient satisfaction with outpatient health services provided at public and private hospitals in Addis Ababa, Central Ethiopia.Methods: A comparative cross-sectional study was conducted from 27 March to 30 April 2010. The study included 5 private and 5 public hospitals. Participants were selected using systematic random sampling. A pre-tested and contextually prepared structured questionnaire was used to conduct interviews. Descriptive statistics, analysis of variance, factor analysis and multiple linear regressions were performed using computer software (SPSS 16.0).Results: About 18.0% of the patients at the public hospitals were very satisfied whilst 47.9% were just satisfied with the corresponding proportions a bit higher at private hospitals. Selfjudged health status, expectation about the services, perceived adequacy of consultation duration, perceived providers’ technical competency, perceived welcoming approach and perceived body signalling were determinants of satisfaction at both public and private hospitals.Conclusions: Although patients at the private hospitals were more satisfied than those at the public hospitals with the health care they received, five of the predictors of patient satisfaction in this study were common to both settings. Thus, hospitals in both categories should work to improve the competencies of their employees, particularly health professionals, to win the interests of the clients and have a physical structure that better fits the expectations of the patients.

I DRG in Neuroradiologia

Rivista di Neuroradiologia ◽

10.1177/19714009970100s227 ◽

1997 ◽

Vol 10 (2_suppl) ◽

pp. 71-72

Author(s):

F. Triulzi

Keyword(s):

Diagnosis Related Groups ◽

Final Diagnosis ◽

Insurance Companies ◽

Private Hospitals ◽

Public And Private ◽

The Public ◽

System A ◽

Heath Care ◽

Care System

Starting from January the first 1997 some crucial changes have happened in the Italian heath care system. A new reimbursement procedure was introduced for the public and private hospitals. This procedure coming from the American Diagnosis Related Groups system that was firstly assembled by the Insurance Companies as a method for evaluating the reimbursement according to the final diagnosis. This new reimbursement plan involves also neuroradiological procedures; an increasing solicitation of immediate reports can be easily predicted, even though each neuroradiological procedure will result as a cost for the solicitor.

Complementary Role of Public and Private Hospitals for Utilizing Outpatient Services in a Hill District in Nepal

Journal of Nepal Health Research Council ◽

10.33314/jnhrc.v18i2.2711 ◽

2020 ◽

Vol 18 (2) ◽

pp. 178-185

Author(s):

Puspa Mani Kharal ◽

Prakriti Bhattarai ◽

Prithutam Bhattarai ◽

Shyam Thapa

Keyword(s):

Public Hospital ◽

Private Hospital ◽

Positive Perception ◽

Outpatient Services ◽

Private Hospitals ◽

Public And Private ◽

The Public ◽

Complementary Role ◽

Hospital Patients ◽

Background: In Nepal, the private sector has prominently emerged as a provider of health services in recent years. The objective of this paper is to assess whether public and private hospitals are competing for patients with similar socioeconomic strata, or providing services to different segments of the patient population. Methods: Data were collected prospectively from one public hospital and one private-for-profit hospital, both located in close proximity to one another in Tanahu district. A total of 384 and 389 patients presenting themselves for outpatient services available at the district public hospital and a private hospital, respectively, were systematically selected and interviewed using a survey form. The profiles of the patients were comparatively analyzed, and the reasons for using a particular hospital were assessed. Binary logistic regression was used for multivariate analysis.Results: Compared to the patients using the public hospital, patients at the private hospital were younger, possessed a higher level of education, represented indigenous and disadvantaged ethnic groups, and belonged to business or agricultural occupations. The four prominent reasons for using the private hospital were: positive perception/prior experience, followed by recommendation/word-of-mouth, timely availability of services, and trustworthiness. Among the public hospital patients, the prominent reasons were: low fee for services or having insurance, positive perception/prior experience, and trustworthiness. Conclusions: Public and private hospitals have played a complementary role in serving the health needs of different patient population segments in the study district. Keywords: Nepal; private hospital; public hospital; reasons for use; users profile.