scholarly journals Measuring performance at the supply chain level: the role of the chain director

2016 ◽  
Vol 7 (1) ◽  
pp. 1 ◽  
Author(s):  
Job A.C. De Haan ◽  
Macarena Sacristán-Díaz

<p class="Abstract">Supply chains lack their own across-the-board managers that can design and implement a performance measurement system (PMS), nor do they have an explicit overall strategy from which the PMS can be derived. The focus of this article is to develop a qualitative theoretical model on PM in supply chains to explore how to adopt PMS as a tool to implement collaboration and integration in chains. The exploratory nature of the research question determined our use of a multiple case study. Two focal firms in the agro-food sector from Spain and the Netherlands, serving a total of five different chains, illustrate the message of the model.</p>The findings show when an attempt to implement a PMS at the supply chain level might be appropriate and effective (if a chain exists and has a director), and how the system’s content should be focused on what is needed to improve chain performance (with end customers’ demands as a starting point). The paper highlights the benefits obtained by the other partners if they comply with the best informed supply chain member in the development of the chain’s PMS, as well as how a PMS cannot be developed when none of the partners can be labelled as chain director.

2020 ◽  
Vol 31 (4) ◽  
pp. 865-883
Author(s):  
Caroline Sundgren

PurposeNew actors have emerged in the food supply chain in response to the increased awareness of food waste and the need to distribute surplus food. The purpose of this study is to analyse the different supply chain structures that have emerged to make surplus food available to consumers.Design/methodology/approachThis study adopts a qualitative multiple-case study of three new surplus food actors: a surplus food platform, an online retailer and a surplus food terminal. Data sources included interviews, documentary evidence and participatory observations.FindingsThree different types of actor constellations in surplus food distribution have been identified: a triad, a tetrad and a chain. Both centralised (for ambient products) and decentralised supply chain structures (for chilled products) have emerged. The analysis identified weak links amongst new actors and surplus food suppliers. The new actors have adopted the roles of connector, service provider and logistics service provider and the sub-roles of mediator, auditor and consultant.Originality/valueThis paper contributes to research on closed-loop or circular supply chains for the reuse of products in the context of surplus food distribution.


Author(s):  
R. Craig

This chapter considers the perspective of small and medium-sized enterprises (SMEs) in supply chains. It starts with an overview of the important role of SMEs in national and world economies. Following this is an overview of supply chains, information and communication technologies, and e-business. Both opportunities and challenges for supply chains in general and SMEs in particular are considered, and conclusions drawn. The major contribution of the chapter is in providing an extensive overview of the literature as it relates to information and communication technologies, supply chain management, and SMEs, providing researchers and practitioners with a starting point to look for further information as needed.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Simone Guercini ◽  
Andrea Runfola

Purpose This paper aims to deal with the issue of business model change in industrial markets. It considers the fast-fashion supply chain by addressing the following research questions: What are the paths of change of the supplier’s business model to match the business model of fast fashion customers? How can a supplier’s business model be adapted to customer’s requirements in these paths of change? Design/methodology/approach Empirically, the paper presents a multiple case study of 10 semi-finished textile suppliers, carried out through a long-term research programme in the Italian textile industrial district of Prato. Findings The multiple-case study shows some key drivers of change in the suppliers’ business models. Three main paths emerged from the interactions with fast fashion clients. Paradoxes in the supplier’s business model changes are identified and discussed. Research limitations/implications The paper proposes implications for suppliers interacting with fast fashion clients and discusses how the adaptation of business models may be interpreted. This study points out how matching the business model of the customers does not call for alignment of similar features. Originality/value The paper deals with an understudied topic within the literature: business models change in business to business markets, taking into consideration the perspective of the supplier. It considers buyers-seller relationships in industrial supply chains as being part of a chain of business models and the need for the supplier’s business model to adapt and match one of the clients. The paper proposes two potential interpretations of such adaptation.


2011 ◽  
Vol 4 (1) ◽  
pp. 25 ◽  
Author(s):  
Luíse Bispo da Costa Dalé ◽  
Lucas Bonacina Roldan ◽  
Peter Bent Hansen

This research aims at analyzing how sustainability is being incorporated by industrial focal companies on supply chain practices within Rio Grande do Sul state, Brazil. An exploratory qualitative research was performed using a multiple case study strategy where four focal companies were investigated. These focal companies actuate with their supply chains in the electric-electronic, energy and footwear industries. Findings concluded that the economic pillar is still the most important for the investigated companies. It was also noted that the environmental pillar is becoming even more relevant, and the social one is still incipient within the practices of the industrial focal companies of the supply chains investigated.


2019 ◽  
Vol 64 (2) ◽  
pp. 1-11
Author(s):  
Gáborné Szűcs Beáta Pató ◽  
Fanni Kiss

Abstract The consideration of supply chains can foster the viability and maintainability of local producers. The formation and retention of the market may be complicated for local producers; therefore it is advisable to take the creation of supply chains into consideration. Constant feedback and evaluation is highly important to maintain successfully operating short supply chains and supplier evaluation forms could act as the starting point of these chains. These forms reflect the strengths and weaknesses of suppliers, based on which the correction of mistakes can be done and the performance of suppliers may be enhanced. The aim of this study is to examine the role of supplier evaluation form and relationships between customers and suppliers in short supply chains, from a local producer’s point of view through a case study. The scientific relevance of this study is to draw particular attention to short supply chains which are and will be of high importance considering local economies. As the case study reveals, it is recommended for the members of short supply chains to use supplier evaluation forms.


2011 ◽  
Vol 13 (1) ◽  
Author(s):  
Roxanne Piderit ◽  
Stephen Flowerday ◽  
Rossouw Von Solms

Background: The significant economic importance of the country’s automotive industry provided the context for this study. The success of the industry relies on the effectiveness and efficiency of the supply chain, which can be significantly affected by the strength of the supply chain relationships. The role of trust and information sharing in relation to two key theories was considered, namely: organisational information processing theory and game theory. Previous studies have recognised the importance of trust and information sharing in supply chain relationships and considered the effect of trust on information sharing, or the effect of information sharing on trust in a single direction. Thus, the potential cyclical relationship between the two factors has been largely ignored.Objectives: This paper explored the relationship between trust and information sharing in South African automotive supply chains, and establishes the importance of nurturing a cyclical relationship between these two factors. In addition, the role of information technology (IT) in supporting this relationship was considered. By improving both trust and information sharing, the performance and competitiveness of the supply chain can be improved.Method: An examination of the effects of a lack of trust in a supply chain relationship, and the consequential lack of information flow, was conducted by means of a case study of an Eastern Cape-based automotive supplier. A case study research method was followed for this study, which made use of multiple data collection methods, including document survey and participant observations. The case selected is an East London based subsidiary of a larger multinational automotive component supplier to both local and international automotive original equipment manufacturers.Results: The findings led to the conclusion that the way forward for competitive supply chains is to build trust in the supply chain in order to improve information flow, and vice versa. Information technology can be used to nurture this cyclical relationship between trust and information sharing.Conclusion: It is proposed that simultaneously improving information flow and trust in an interorganisational relationship leads to improved supply chain performance and competitiveness.


2009 ◽  
pp. 154-173
Author(s):  
Ron Craig

This chapter considers the perspective of small and medium-sized enterprises (SMEs) in supply chains. It starts with an overview of the important role of SMEs in national and world economies. Following this is an overview of supply chains, information and communication technologies, and e-business. Both opportunities and challenges for supply chains in general and SMEs in particular are considered, and conclusions drawn. The major contribution of the chapter is in providing an extensive overview of the literature as it relates to information and communication technologies, supply chain management, and SMEs, providing researchers and practitioners with a starting point to look for further information as needed.


Author(s):  
Yootaek Lee ◽  
Jay Kim ◽  
Jeffery G. Miller

The purpose of this chapter is to enhance our understanding of how web-based applications and complementary resources can work together to create competitive advantages in supply chains. This chapter is organized as follows. First, this chapter introduces the theoretical background of complementary resources. Then, it moves on to report a preliminary result of secondary data analysis that explores the role of complementary resources to the development of web-enabled supply chains. Lastly, this chapter reports a case study that focuses on identifying: 1) the complementary resources that influence the successful implementation of web-based applications for supply chain management, and 2) the degree to which certain types of complementary resources function to support the successful implementation of web-based applications.


Sign in / Sign up

Export Citation Format

Share Document