scholarly journals JIS Z 8530 Human-Centred Design for Interactive Systems

2021 ◽  
Vol 57 (Supplement) ◽  
pp. S10-3-S10-3
Author(s):  
Ayako HASHIZUME
2020 ◽  
Author(s):  
◽  
Mariel García-Hernández

A lo largo del tiempo se han desarrollado diversos documentos y normas que establecen la forma en que las interfaces para visualizaciones de información médica deben ser diseñadas, como por ejemplo la norma ISO 9241-11 “Ergonomic requirements for office work with visual display terminal”, la norma IEC TR 61997 “Guidelines for the user interfaces in multimedia equipment for general purpose use”, el ISO/IEC “Information technology - user interface for mobile tools” o la norma ISO 13407 “Human-centred design processes for interactive systems”, en donde se establecen lineamientos técnicos para el diseño de dichos artefactos. Sin embargo, desde el punto de vista del diseño de información y hasta la fecha de publicación de esta tesis, no han sido propuestas guías desde la usabilidad en el diseño mismo, es por eso por lo que la presente tesis doctoral tuvo como objetivo generar guías de usabilidad para el desarrollo de interfaces graficas de visualizaciones de información medica. El desarrollo de las guías de usabilidad propuestas en esta tesis tuvo como base investigaciones de autores como Nielsen, Frascara, Lonsdale & Lonsdale y Cairo, quienes abordan lineamientos como el color, la estructura de la información, el texto, elementos gráficos y el usuario desde la perspectiva del diseño de información y la ergonomía cognitiva. Las guías propuestas en esta tesis doctoral buscan que, al ser implementadas, el diseñador a cargo del desarrollo de interfaces genere artefactos usables, es decir, que sean eficientes (fáciles de leer), efectivos (fáciles de comprender) y satisfactorios (agradables estéticamente) para el usuario que interactuara con estos. Para lograrlo se implementó una prueba de usabilidad, la cual estuvo dividida en dos fases; la primera buscaba validar la composición editorial de las guías y la segunda validar el contenido (en términos de información) de las mismas.


2018 ◽  
Vol 10 (3) ◽  
pp. 1-18 ◽  
Author(s):  
Chris Porter

Enrolment processes could make or break the success of an e-government service, and bad design decisions could build up to a cataclysmic failure in e-service take-up. This article reviews a number of public-sector and commercial services which experienced adoption issues (or successes) arising from enrolment-related design decisions. A set of design shortcomings was synthesised, drawing on literature to assess their impact on end users, as well as on the service provider. These design shortcomings, along with a set of actionable recommendations, are discussed and presented with respect to the user, the task at hand and the environment of use, thus aligning this discussion to the core pillars of ISO-9241-210 (Ergonomics of human-system interaction – Part 210: Human-centred design for interactive systems).


Author(s):  
Leanne SOBEL ◽  
Katrina SKELLERN ◽  
Kat PEREIRA

Design thinking and human-centred design is often discussed and utilised by teams and organisations seeking to develop more optimal, effective or innovative solutions for better customer outcomes. In the healthcare sector the opportunity presented by the practice of human-centred design and design thinking in the pursuit of better patient outcomes is a natural alignment. However, healthcare challenges often involve complex problem sets, many stakeholders, large systems and actors that resist change. High-levels of investment and risk aversion results in the status quo of traditional technology-led processes and analytical decision-making dominating product and strategy development. In this case study we present the opportunities, challenges and benefits that including a design-led approach in developing complex healthcare technology can bring. Drawing on interviews with participants and reflections from the project team, we explore and articulate the key learning from using a design-led approach. In particular we discuss how design-led practices that place patients at the heart of technology development facilitated the project team in aligning key stakeholders, unearthing critical system considerations, and identifying product and sector-wide opportunities.


Author(s):  
Bryan Howell ◽  
Curt Anderson ◽  
Nile Hatch ◽  
Chia-Chi TENG; ◽  
Neal Bangerter ◽  
...  

Over that last few decades there has been a significant rise in interest for design-led entrepreneurship and innovation. This has brought about the need to expand on the principles and methods of human-centred design by incorporating knowledge from multiple disciplines, such as management, business, and entrepreneurship studies. This expansion aids designers, engineers, and marketing practitioners who strive to create innovative, meaningful and relevant services, business models and experiences. More often than not, ventures operate under very limited resources, and practitioners are often required to fulfil several roles. The concept of ‘multidisciplinary teams’ widely spread in this sphere often bears little resonance in these contexts. Designers possess valuable competencies that can have a significant impact on the venture, especially driving user and context-centred strategy and processes for the introduction, legitimization and scaling-up stages. However, engaging with these areas of practice requires skills and capacities that overlap traditional disciplinary roles. In doing so, the boundaries between design and engineering, branding and communications, cultural and behavioural insight, marketing and management strategy are blurred. As educators in design innovation, how do we explore, define and balance interdisciplinary relationships between design, engineering, management, business and entrepreneurship theories, methods, language and models of education? The purpose of the entrepreneurship in design education track is to discuss methods, models, case studies, research, insights and unexpected knowledge in benefits and limitations of design entrepreneurship education. In particular, the three papers presented in this track demonstrate different approaches to entrepreneurship and design education.


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