scholarly journals Improving the Safety Communication of Ethnic Minority Workers in the Construction Industry

Author(s):  
Sainan Lyu
2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sainan Lyu ◽  
Carol K.H. Hon ◽  
Albert P.C. Chan ◽  
Arshad Ali Javed ◽  
Rita Peihua Zhang ◽  
...  

PurposePrevious studies have highlighted that communication barrier was one of the major safety problems faced by ethnic minority (EM) workers. This study aims to model the predominant safety communication networks of EM crews and explore the relationships among safety communication networks, individual attributes, safety climate, near misses and injuries of EM crews.Design/methodology/approachCase studies were conducted with EM crews in the Hong Kong construction industry. Demographic attribute, network, safety climate and accidents data were collected through questionnaires and analyzed by a combination of social network analysis (SNA), cross-case comparison and nonparametric tests.FindingsThe results revealed that language proficiency, network density and level of reciprocity were contributing factors of distinguishing high and low safety performing EM crews. EM management received more safety information from EM workers than local management. The centrality of EM workers was significantly related to their age, the perceived priority of safety and language ability.Practical implicationsThe research findings regarding the impact of safety communication network characteristics on the safety performance of EM crews provides insights to employers on how to cultivate effective safety communication patterns within EM crews that can lead to better safety performance. The connections between personal attributes and their positions in safety communication networks could help the employers identify the EM workers who are positioned on edges of networks and need more attention.Originality/valueThis study contributes to knowledge by enriching the limited research on analyzing safety communication of small construction crews using SNA and expanding the research object to EM construction crews in the literature, who are more vulnerable to construction accidents. This research also extends the existing body of knowledge from studies mainly carried out in Western culture to Eastern culture. Although safety communication has been regarded as important for EM workers, there is a lack of quantitative analysis on this at a crew level. The present study provides empirical research to reveal authentic safety communication networks and their connections with safety performance and personal attributes.


2001 ◽  
Vol 15 (2) ◽  
pp. 353-372
Author(s):  
Monder Ram ◽  
Tahir Abbas ◽  
Balihar Sanghera ◽  
Gerald Barlow ◽  
Trevor Jones

Author(s):  
Fatma Lestari ◽  
Riza Yosia Sunindijo ◽  
Martin Loosemore ◽  
Yuni Kusminanti ◽  
Baiduri Widanarko

The Indonesian construction industry is the second largest in Asia and accounts for over 30% of all occupational injuries in the country. Despite the size of the industry, there is a lack of safety research in this context. This research, therefore, aims to assess safety climate and develop a framework to improve safety in the Indonesian construction industry. Quantitative and qualitative data were collected from 311 construction workers. The results show a moderately healthy safety climate but reflect numerous problems, particularly around perceived conflicts between production and safety logics, cost trade-offs being made against other competing project priorities, poor safety communication, poor working conditions, acceptance of poor safety as the norm, poor reporting and monitoring practices, poor training and a risky and unsupportive working environment which prevents workers from operating safely. Two new safety climate paradoxes are also revealed: contradictions between management communications and management practices; contradictions between worker concern for safety and their low sense of personal accountability and empowerment for acting to reduce these risks. A low locus of control over safety is also identified as a significant problem which is related to prevailing Indonesian cultural norms and poor safety policy implementation and potential conflicts between formal and informal safety norms, practices and procedures. Drawing on these findings, a new integrated framework of safety climate is presented to improve safety performance in the Indonesian construction industry.


2015 ◽  
Vol 59 (7) ◽  
pp. 862-871 ◽  
Author(s):  
Terry Boyle ◽  
Renee N. Carey ◽  
Susan Peters ◽  
Deborah C. Glass ◽  
Lin Fritschi ◽  
...  

Author(s):  
Ekaterina L. Markova ◽  
Karin Sardadvar ◽  
Ambra Poggi ◽  
Claudia Villosio

2015 ◽  
pp. 97-108
Author(s):  
Kazi Shahabuddin Ahmed

Purpose: Employees’ voice has emerged as an important issue in the work place as it can significantly impact their engagement and productivity as well as performance of the organization as a whole. Though, demographic heterogeneity and effective voice communication mechanisms for all employees irrespective of gender, ethnicity and other aspects are an integral part of high-performance Human Resource Management systems and may contribute a lot to enhance performances in the organization in many ways, the failure to ensure synergy among these group may result in rather a negative effect on overall organizations. Whenever majority employees get the opportunity to gain their interests through their leaderships and related roles and the minority are deprived of getting their legitimate or even minimal facilities, they start to consider themselves only as a worker rather than an integral part of the overall organizational structure. This isolated feeling keeps them apart from thinking for the betterment of the organization. This is the most common scenario for women in most of the organizations which psychologically puts them into a corner of the organization with the course of time. The same happens for ethnic minority and especially black employees because of the absence of institutional focus on them to provide them necessary back-ups to express their voices. This main purpose of the research is to identify the salient issues of voice and silence of the employees who are minority in the organization based on their “gender” (i.e. woman employees) and ethnic group. Methodology: The main research methodology incorporated in this paper includes study and review of existing academic papers published based on the empirical studies conducted elsewhere in the world. Analyzing the papers from various search repositories, it has been tried to explore the basic issues and the salient reasons of their silence along with the measures proposed in previous studies. This research also tries to come up with recommendation for uplifting the voice and silence of employees. Findings: The major research findings recommend that, the best way to uplift the voice Women and ethnic minority employees is to create awareness of their rights as well as providing them back-up support by trade unions and other inter and intra-organizational groups concerned with the minorities. At the same time most of the literature put emphasis on the organizational concerns for bringing the minority employees into main stream to provide them the maximum opportunity to express their voice with complete participation. Most importantly, the research finding suggests incorporating Information and Communication Technology (ICT) as a tool for promoting the voice of women and ethnic minority people.


2017 ◽  
Vol 24 (6) ◽  
pp. 901-919 ◽  
Author(s):  
Albert P.C. Chan ◽  
Francis K.W. Wong ◽  
Carol K.H. Hon ◽  
Arshad Ali Javed ◽  
Sainan Lyu

Purpose With increasing employment of ethnic minority (EM) workers from different nationalities to mitigate the growing demand for a construction workforce, the safety and health problems of these workers have become a significant concern. The purpose of this paper is to identify and rank according to severity the safety and health-related problems confronted by EM construction workers. Design/methodology/approach Grounded theory approach was employed to construct the main categories and subcategories of the construction safety and health problems of EM workers. A two-round Delphi survey of 18 experts, who are highly experienced in managing EM workers, was conducted to rank the relative severity of the identified safety and health problems. Findings A total of 14 subcategories and 4 categories of construction safety and health problems of EM workers were identified. Among the 14 subcategories, the most urgent and serious ones were insufficient safety materials and training in their native language, insufficient safety staff from EM origin, and safety communication barriers. In addition, safety and health problems at the corporate and governmental levels are also worth paying attention. Originality/value This study contributes to the update on the existing body of knowledge on safety and health problems encountered by EM construction workers and revelation of their peculiar situation in Hong Kong. Findings of the study will be of value to various stakeholders in formulating safety and health measures for EM construction workers.


2015 ◽  
pp. 151-168 ◽  
Author(s):  
Ekaterina L. Markova ◽  
Karin Sardadvar ◽  
Ambra Poggi ◽  
Claudia Villosio

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