scholarly journals THE QUT DIGITAL OBSERVATORY PROJECT: BUILDING A TRUSTED DATA INFRASTRUCTURE FOR SOCIAL MEDIA RESEARCH

2019 ◽  
Vol 2019 ◽  
Author(s):  
Marissa Takahashi ◽  
Sam Hames ◽  
Elizabeth Alpert ◽  
Axel Bruns

Trust is fragile. The 2018 Facebook and Cambridge Analytica debacles highlighted how data harvested from social media platforms can be used not only for commercial purposes but also for political manipulation. This incident and the widespread discussion around it further demonstrated the following issues: unethical data collection enabled by a platform; unethical use of data for corporate and political interest; and unethical data sharing by an academic. Research needs to be credible to maintain social license. Data is the lifeblood of research. For research to remain credible, research needs to remain fundamentally ethical and research methods comprising data collection and data analysis need to be robust, transparent, repeatable, and auditable. Such methods alone cannot create credibility, but research data infrastructure design and implementation can provide a foundation for credibility by addressing these fundamental processes. Social science research has traditionally relied on data collection methods such as surveys, interviews, and ethnographic observations. However, an increasing proportion of human life is being mediated by online platforms, with approximately 2.3 billion active users on Facebook and 326 million active users on Twitter (Statista 2019). Social media data collection and analysis have become imperative for researchers interested in various phenomena playing out in these new media. This paper discusses the current state and issues of social media data collection and describes the Digital Observatory’s approach to establishing a credible and trusted research data infrastructure.  

Author(s):  
Liuli Huang

The past decades have brought many changes to education, including the role of social media in education. Social media data offer educational researchers first-hand insights into educational processes. This is different from most traditional and often obtrusive data collection methods (e.g., interviews and surveys). Many researchers have explored the role of social media in education, such as the value of social media in the classroom, the relationship between academic achievement and social media. However, the role of social media in educational research, including data collection and analysis from social media, has been examined to a far lesser degree. This study seeks to discuss the potential of social media for educational research. The purpose of this chapter is to illustrate the process of collecting and analyzing social media data through a pilot study of current math educational conditions.


2020 ◽  
Author(s):  
Leticia Bode ◽  
Pamela Davis-Kean ◽  
Lisa Singh ◽  
Tanya Berger-Wolf ◽  
Ceren Budak ◽  
...  

Social media provides a rich amount of data on the everyday lives, opinions, thoughts, beliefs, and behaviors of individuals and organizations in near real-time. Leveraging these data effectively and responsibly should therefore improve our ability to understand political, psychological, economic, and sociological behaviors and opinions across time. This article is the first in a series of white papers that will provide a summary of the discussions derived from meetings of social scientists and computer scientists with the goal of creating consensus for how social and computer science could converge to answer important questions about complex human behaviors and dynamics using social media data. We present three basic research designs that are commonly used in social science and are applicable to research using social media data: qualitative observation, experiments, and surveys. We also discuss a fourth design that is primarily informed by computer science, non-designed data, but that can inform social science research. After a brief discussion of the general approach of these designs and their applicability for use with social media data, we discuss the challenges associated with their use with social media data and potential solutions for “convergence” of these methods for future quantitative research in the social sciences.


2021 ◽  
Author(s):  
J. Bradford Jensen ◽  
Lisa Singh ◽  
Pamela Davis-Kean ◽  
Katharine Abraham ◽  
Paul Beatty ◽  
...  

This is the fifth in a series of white papers providing a summary of the discussions and future directions that are derived from these topical meetings. This paper focuses on issues related to analysis and visual analytics. While these two topics are distinct, there are clear overlaps between the two. It is common to use different visualizations during analysis and given the sheer volume of social media data, visual analytic tools can be important during analysis, as well as during other parts of the research lifecycle. Choices about analysis may be informed by visualization plans and vice versa - both are key in communicating about a data set and what it means. We also recognized that each field of research has different analysis techniques and different levels of familiarity with visual analytics. Putting these two topics into the same meeting provided us with the opportunity to think about analysis and visual analytics/visualization in new, synergistic ways.


2019 ◽  
pp. 089443931989330 ◽  
Author(s):  
Ashley Amaya ◽  
Ruben Bach ◽  
Florian Keusch ◽  
Frauke Kreuter

Social media are becoming more popular as a source of data for social science researchers. These data are plentiful and offer the potential to answer new research questions at smaller geographies and for rarer subpopulations. When deciding whether to use data from social media, it is useful to learn as much as possible about the data and its source. Social media data have properties quite different from those with which many social scientists are used to working, so the assumptions often used to plan and manage a project may no longer hold. For example, social media data are so large that they may not be able to be processed on a single machine; they are in file formats with which many researchers are unfamiliar, and they require a level of data transformation and processing that has rarely been required when using more traditional data sources (e.g., survey data). Unfortunately, this type of information is often not obvious ahead of time as much of this knowledge is gained through word-of-mouth and experience. In this article, we attempt to document several challenges and opportunities encountered when working with Reddit, the self-proclaimed “front page of the Internet” and popular social media site. Specifically, we provide descriptive information about the Reddit site and its users, tips for using organic data from Reddit for social science research, some ideas for conducting a survey on Reddit, and lessons learned in merging survey responses with Reddit posts. While this article is specific to Reddit, researchers may also view it as a list of the type of information one may seek to acquire prior to conducting a project that uses any type of social media data.


Author(s):  
V. Subramaniyaswamy ◽  
R. Logesh ◽  
M. Abejith ◽  
Sunil Umasankar ◽  
A. Umamakeswari

Social Media has become one of the major industries in the world. It has been noted that almost three fourth of the world's population use social media. This has instigated many researches towards social media. One such useful application is the sentimental analysis of real time social media data for security purposes. The insights that are generated can be used by law enforcement agencies and for intelligence purposes. There are many types of analyses that have been done for security purposes. Here, the authors propose a comprehensive software application which will meticulously scrape data from Twitter and analyse them using the lexicon based analysis to look for possible threats. They propose a methodology to obtain a quantitative result called criticality to assess the level of threat for a public event. The results can be used to understand people's opinions and comments with regard to specific events. The proposed system combines this lexicon based sentimental analysis along with deep data collection and segregates the emotions into different levels to analyse the threat for an event.


2021 ◽  
pp. 229-248
Author(s):  
Álvaro Bernabeu-Bautista ◽  
Leticia Serrano-Estrada ◽  
Pablo Martí

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