scholarly journals Understanding How IT Capability Impacts Sustainable Competitive Advantage through Business Process Management

2019 ◽  
Vol 10 (2) ◽  
pp. 250
Author(s):  
Devika Nadarajah ◽  
Sharifah Latifah Syed Abdul Kadir ◽  
Haliyana Khalid
Keyword(s):  
Competitive Advantage ◽  
Business Process ◽  
Significant Relationship ◽  
Business Process Management ◽  
Process Management ◽  
Manufacturing Industries ◽  
Sustainable Competitive Advantage ◽  
Customer Requirements ◽  
It Capability

Business Process Management or BPM is the blueprint of how work is performed in any organisation to deliver customer requirements. Sustainable Competitive Advantage or SCA pushes organisations to adopt flexibility and dynamism into their systems, processes and culture. A study was carried out to determine the influence of BPM on SCA, and to identify the antecedents of BPM in creating SCA. One of the antecedents’ of the study was IT capability. The study was based on organisations in Malaysia. The results from the study revealed that IT capability failed to observe significant relationship to BPM and SCA. In an attempt to understand further this phenomenon, a series of interviews were carried out on 3 companies representing the telecommunications, consulting and manufacturing industries. The findings revealed that while IT capability is a “must-have”, there are numerous factors that may influence or hinder the effectiveness of IT capability implementation.

A review of the importance of business process management in achieving sustainable competitive advantage

2014 ◽  
Vol 26 (5) ◽  
pp. 522-531 ◽  
Author(s):  
Devika Nadarajah ◽  
Sharifah Latifah Syed Abdul Kadir
Keyword(s):  
Competitive Advantage ◽  
Business Process ◽  
Business Process Management ◽  
Best Practice ◽  
Process Management ◽  
Theory Building ◽  
Dynamic Capability ◽  
Sustainable Competitive Advantage ◽  
Total Quality ◽  
Content Type

Purpose – In today's height of competition, business process management (BPM) is regarded as best practice management principle that can assist companies in sustaining competitive advantage. The purpose of this paper is to strengthen theory building of BPM in fostering sustainable competitive advantage based on dynamic capability theory. Design/methodology/approach – BPM owes its existence to total quality management (TQM) and business process reengineering and has gained importance as an enabler to coordinate the intricacies of the organisations. Past researches on BPM have been largely conceptual using case studies with scarce evidence for theory building. Findings – Based on the review of literature, the study of BPM can be studied based on dynamic capability theory. Originality/value – The outcome of this paper would add value to theory building for BPM.

Business Process Management in Sequential Manufacturing and its Realization of YAWL-Based

2011 ◽  
Vol 79 ◽  
pp. 309-317
Author(s):  
Ya Fen Shi ◽  
Hong Jun Liu ◽  
Jun Jia Zheng
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Manufacturing Industries ◽  
Bottleneck Analysis ◽  
Execution Management

Starting with features of production in Sequential Manufacturing industries, this paper integrated the four stages -modeling, execution, management, and optimization- of Business Process Management (BPM) into related links of production in Sequential Manufacturing. Therefore, a BPM model orienting to Sequential Manufacturing (SMBPM) was constructed, and then applied into a Chemical Enterprise. Consequently， remarkable achievements was gained in aspects of business process combing, bottleneck analysis and its optimization, etc. At last, with the support of the YAWL, the automatic execution of BPM in sequential manufacturing was explored.

scholarly journals Identification and Analysis of Key Business Process Management Factors

2018 ◽  
Vol 56 (1) ◽  
pp. 57-78
Author(s):  
Aleksandra Stoiljković Ranđelović ◽  
Radenko Milojević ◽  
Marija Radosavljević
Keyword(s):  
Competitive Advantage ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Successful Implementation ◽  
Electronic Industry ◽  
Research Results ◽  
Management Factors

Abstract Under the conditions of ever-increasing competition in the market, companies can reach a competitive advantage only with flexible offer of quality superior and cheaper products/services. In order to achieve this, companies must carry out innovative and effective business processes and manage them appropriately. In this regard, it is important to identify the factors that may be considered critical for improving business process management. The aim of this paper is to identify and analyse key business process management factors, on the example of the electronic industry. The research results show that the factors that are usually accepted as the most important for increasing the maturity of business process management are not recognised as dominant in the electronic industry. One of the findings of the survey reveals, as the main lagging factors, four of the six most important factors for the successful implementation of business processes. Based on results of the research, Managing employees has been detected as the most important maturity factor for companies from the electronic industry; hence, the suggestion is further improvement within this field.

scholarly journals Promoting process approach to management

2020 ◽  
Vol 83 ◽  
pp. 01050
Author(s):  
Emília Papulova
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Process Approach ◽  
Customer Requirements ◽  
Managerial Practice ◽  
Methods And Techniques ◽  
Management Approaches ◽  
A Company

Increasing environmental dynamics and deepening competition are forcing businesses to seek effective responses and, within them, appropriate management approaches to be competitive and succeed in the market. The process approach, which in recent years has become an integral part of managerial practice in the company, emphasizes the business processes. Focusing on processes and improving them in companies is an effort to better respond to changing customer requirements. This paper deals with the possibilities of applying and using methods and techniques to support the business process management in companies and deals with the essence and benefits of individual methods to support the performance and competitiveness of a company.

Rola modelu CMMI w organizacjach procesocentrycznych

2013 ◽  
pp. 25-30
Author(s):  
Arkadiusz Jurczuk
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management

W artykule przedstawiono istotę i zasady oceny dojrzałości procesowej przedsiębiorstw oraz rolę modeli dojrzałości w podnoszeniu efektywności organizacji w kontekście paradygmatu Business Process Management. Zasadniczym celem poznawczym artykułu jest określenie zasad oceny dojrzałości według modelu CMMI oraz prezentacja nakładów i efektów wynikających z wdrożenia tego modelu. Wskazano także czynniki determinujące sukces wdrożenia modeli dojrzałości w praktyce biznesowej. (abstrakt oryginalny)

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