scholarly journals Information Systems Quality Level and Its Impact on the Strategic Flexibility: A Field Study on Tourism and Travel Companies in the Jordanian Capital Amman

2017 ◽  
Vol 7 (3) ◽  
pp. 164
Author(s):  
Abood Saleh Ahmad AL-Adwan
Keyword(s):  
Information Systems ◽  
Information Quality ◽  
Statistical Significance ◽  
Systems Design ◽  
Strategic Flexibility ◽  
Quality Level ◽  
The People ◽  
Systems Quality ◽  
The Impact ◽  
Information Systems Quality

This study aimed to analyze the impact on the Information Systems Quality on the Strategic Flexibility in Jordanian tourism and travel companies in capital Amman. To achieve the goals of this study, the questionnaire has been developed to collect data which has been distributed over (130) individual through the survey population, (100) individuals had been studied, which represents 77%. The study reached to a group of results: 1. the perceptions of the people in question were fluctuating between high and moderate toward the level of the availability of Information Systems Quality and all of its dimensions in the Jordanian tourism and travel companies in capital Amman. Whereas their perceptions of the Strategic Flexibility were all moderate. 2. There is a statistical significance impact on the Information Systems Quality dimensions (Usability, Availability, Response Time) on the Strategic Flexibility for Jordanian tourism and travel companies in capital Amman. The study recommends the questioned companies’ administrations to draw attention to the perspectives of the Information Systems users when updating the systems design to improve the dimension of the Systems adaptation, also to bring the researchers attention to do more researches concern the Information Systems Services Quality, Information Quality and the Strategic Flexibility to complete the elements of Information Systems efficiency.

scholarly journals Usability Issues in Mobile-Wireless Information Systems

10.28945/3383 ◽  
2009 ◽  
Author(s):  
Ruti Gafni
Keyword(s):  
Information Systems ◽  
Handheld Devices ◽  
Quality Level ◽  
Mobile Wireless ◽  
Systems Quality ◽  
Quality Technology ◽  
Definition Of ◽  
Concept Of Information ◽  
Information Systems Quality

Usability is one of the characteristics that compose the multi-dimension concept of information systems' quality. Technology improvements enable the building of information systems to be used "any place, any time", through mobile handheld devices and wireless networks. Usability is threatened by the use of mobile-wireless information systems, especially because of the use of small devices with tiny screens, the difficulty to operate and the use during mobility. Therefore, there is a need to measure the usability characteristic, in order to define the level of quality of such information systems. This paper introduces the definitions of usability, and presents the definition of new metrics, defined in order to measure the quality level of usability of mobile-wireless information systems. These metrics were empirically validated using four different experiments, based on handheld devices.

Assessing the Impact From Information Systems Quality

2007 ◽  
Vol 14 (1) ◽  
pp. 30-44 ◽  
Author(s):  
Tor Guimaraes ◽  
D. Sandy Staples ◽  
James McKeen
Keyword(s):  
Information Systems ◽  
Systems Quality ◽  
The Impact ◽  
Information Systems Quality

Information Systems Quality and Success in Canadian Software Development Firms

2017 ◽  
Vol 30 (3) ◽  
pp. 1-25 ◽  
Author(s):  
Delroy A. Chevers ◽  
Gerald G. Grant
Keyword(s):  
Information Systems ◽  
Software Development ◽  
Quality Model ◽  
Statistical Tool ◽  
Is Success ◽  
Systems Quality ◽  
Expected Benefits ◽  
People Skills ◽  
The Impact ◽  
Information Systems Quality

For years, firms have been investing millions of dollars in information systems (IS) to gain operational and strategic benefits. However, in most cases these expected benefits have not been realized because the software development community has been plagued with the delivery of low quality and unsuccessful information systems. Duggan and Reichgelt's information systems quality model was adapted with minor modifications to explore the impact of process maturity and people on IS quality in Canadian software development firms. The study also investigated the impact of IS quality on IS success. Using PLS-Graph as the statistical tool, it was discovered that people skills and contribution had the greatest impact on IS quality and that IS quality impacted IS success. These findings are important to both IS practitioners and researchers in their desire to deliver high quality and successful information systems in Canada.

scholarly journals Information Systems Quality Assurance: Users Perceptions Of Information Systems And Systems Design Quality Factors

2001 ◽  
Vol 5 (2) ◽  
pp. 49-62 ◽  
Author(s):  
Douglas Havelka ◽  
Steve G. Sutton ◽  
Vicky Arnold
Keyword(s):  
Quality Assurance ◽  
Information Systems ◽  
User Satisfaction ◽  
Information Quality ◽  
Systems Design ◽  
User Involvement ◽  
Quality Factors ◽  
Design Quality ◽  
Factors Affecting ◽  
Systems Quality

With the emergence of information systems reliability and quality assurance and its perceived revenue generation in the billions of dollars, the accounting profession has developed a keen interest in improving the understanding of the underlying factors affecting information quality. This paper expands the Havelka et al. (1999) study, which explored the key quality factors impacting the information requirements definition stage of the systems development process. The extensions explored within the current paper focus on the relationship between users perceptions toward information systems and key quality factors for systems design. In particular, user involvement and user satisfaction are examined for their potential impact on the weightings of quality factors. The results indicate that users perceptions toward information systems do influence their perceptions of the importance of the key quality factors for systems design. This result may allow practitioners to tailor a project management strategy for IS development based on targeted users current perceptions of information systems.

A New Approach to Measuring Information Systems Quality

2009 ◽  
Vol 16 (1) ◽  
pp. 42-51 ◽  
Author(s):  
Tor Guimaraes ◽  
Curtis P. Armstrong ◽  
Brian M. Jones
Keyword(s):  
Information Systems ◽  
New Approach ◽  
Systems Quality ◽  
Information Systems Quality
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