JOB SATISFACTION AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR MEASUREMENT MODEL ON PERMANENT LECTURER CASE STUDY AT PRIVATE ISLAMIC UNIVERSITY IN MEDAN CITY

Author(s):  
Muslih Muslih ◽  
Jufrizen Jufrizen

This study aims to find out how to measure job satisfaction and organizational citizenship behavior for permanent lecturers, a case study at a private Islamic university in Medan at a private Islamic university in Medan. While the specific objectives are 1). Identifying the level of Job Satisfaction of lecturers at the Private Islamic University in Medan City, 2). Studying the factors that affect the Job Satisfaction of lecturers at a private Islamic University in Medan City. The study population was all permanent lecturers at private Islamic universities in Medan, namely Muhammadiyah University of North Sumatra, Islamic University of North Sumatra, Muslim Nusantara University Al-Washliyah, Al-Washliyah University and Al-Azhar University. However, in this study it is only limited to Islamic universities owned by the Islamic Foundation (Islamic Organization), namely UMSU and UMN, totaling 425 permanent lecturers who have functional positions as Expert Assistant, Lector and Head Lector. The sampling technique in this study was carried out using a proportional random sample or proportional random sampling and obtained as many as 219 people. The data analysis method used in this research is the Structural Equation Model method. The results of this study indicate that Spiritual Leadership, Self Efficacy, Locus of Control affect Organizational citizenship behavior. Spiritual Leadership, Self Efficacy, Locus of Control affect Job Satisfaction. Spiritual Leadership has an effect on Job Satisfaction through Organizational citizenship behavior. Self Efficacy has an effect on Job Satisfaction through Organizational citizenship behavior. Locus of Control has an effect on Job Satisfaction through Organizational citizenship behavior

2021 ◽  
Vol 7 (3) ◽  
pp. 170
Author(s):  
Khahan Na-Nan ◽  
Suteeluck Kanthong ◽  
Jamnean Joungtrakul

This research aims to study the direct and indirect influence of self-efficacy on organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction, and to examine employee engagement, organizational commitment and job satisfaction as partial or full mediators. The study samples were 400 employees in the automobile parts manufacturing industry. The study instruments used by previous researchers were applied and back translation was conducted on all questionnaire items. Content validity and reliability was then tested prior to using them for data collection. Direct and indirect influences and mediators were analyzed with the Hayes Model 81 using the PROCESS Program. Results revealed that self-efficacy had a direct influence on organizational citizenship behavior with statistical significance, with an indirect influence transmitted through employee engagement, organizational commitment and job satisfaction. Employee engagement, organizational commitment and job satisfaction functioned as partial mediators between self-efficacy and organizational citizenship behavior with statistical significance. The model was based on the theory of self-efficacy to express organizational citizenship behavior. However, the study results showed that employee engagement, organizational commitment and job satisfaction play roles as mediators in transmission of effective organizational citizenship behavior. Therefore, these mediators are important factors that can accurately explain organizational citizenship behavior.


2016 ◽  
Vol 5 (3) ◽  
Author(s):  
Gatya Wija Phala

This study aims to the find out significant effect of: (1) Job Satisfaction on OCB. (2) Job Satisfaction on Organizational Commitment. (3) Organizational Commitment on OCB. (4) Job Satisfaction on OCB through Organizational Commitment as an intervening Variable. This is as case study conducted on Civil Servant of Regional Public Hospital of North Lombok Regency. The research design in a causal associative research. The population in this study were 66 Civil Servant. While data collection techniques are documentation, interview, and  questionnaires to get answer as well as characteristics of respondents. This research then applies census method. In this research, to analyze the data, path analysis was used. The results shows that : (1) Job Satisfaction does not have significant effect on OCB. (2) Job Satisfaction has significant effect on the Organizational Commitment. (3) Organizational Commitment has significant effect on OCB. (4) Job Satisfaction has significant effect on OCB through Organizational Commitment of Civil Servant Working at Regional Public Hospital of North Lombok Regency. Keywords: Organizational Citizenship Behavior, Organizational Commitment, and Job Satisfaction.


2021 ◽  
pp. 917-924
Author(s):  
Mochamad Vrans Romi ◽  
Noer Soetjipto ◽  
Sri Widaningsih ◽  
Ester Manik ◽  
Ari Riswanto

Problems related to emotional intelligence, job satisfaction, organizational citizenship behavior, and organizational commitment in the world of education, especially lecturers in providing services for students is relevant in the analysis for the sustainability of the quality of an institution. Thus, this study aims to analyze the increase in organizational commitment in Indonesia by involving 371 lecturers from 19 universities in Bandung. Structural Equation Modeling (SEM) using AMOS was employed in selecting the sample. The results explain emotional intelligence had positive effects on organizational citizenship behavior and on organizational commitment, and job satisfaction had positive effects on organizational citizen-ship behavior and on organizational commitment. Organizational citizenship behavior was empirically proven to have a positive effect on organizational commitment. In examining the mediating variable, the results show that emotional intelligence positively influenced the organizational commitment through organizational citizenship, and that job satisfaction had a positive effect on organizational commitment through organizational citizenship behavior as a mediating variable.


Webology ◽  
2020 ◽  
Vol 17 (2) ◽  
pp. 551-567
Author(s):  
Cindy Prilyana ◽  
Deasy Aseanty

One of the Islamic banks that implements sharia principles in carrying out its operations is one of them is Syariah Bank. Companies need employees who remain or remain in the company. To anticipate Turnover Intention that can have a negative impact on employee performance and company income in training programs, the behavior of good Organizational Citizenship Behavior in the organization, and companies must pay more attention to employees so that job satisfaction can be minimized Turnover Intention arises in the intention of employee. The purpose of this study was to analyze the effect of Satisfaction Training, analyze the influence of Organizational Citizenship Behavior, analyze the effect of Job Satisfaction, analyze the effect of Turnover Intention, analyze the effect of Satisfaction Training on Turnover Intention, analyze the effect of Satisfaction Training on Organizational Citizenship Behavior, analyze the influence of Organizational Citizenship Behavior on Turnover Intention, analyzes the effect of Satisfaction Training on Job Satisfaction, and analyzes the effect of Job Satisfaction on Turnover Intention. This research was carried out on Syariah bank employees in Jakarta with the number of respondents 110 by carrying out the data analysis method of Structural Equation Model (SEM) 16.0 software. The limitations of the research in this study are only to Syariah Banks and limited to only six variables.


2018 ◽  
Vol 7 (1) ◽  
pp. 111
Author(s):  
Wahyu Ardila ◽  
Hulmansyah Hulmansyah ◽  
Nurul Huda

<p>ABSTRACT</p><p>This research has a purpose to find out: the effect of Quality of Work Life (QWL) on Job Satisfaction in LP3I Polytechnic Jakarta; the effect of Organizational Climate on Job Satisfaction in LP3I Polytechnic Jakarta; the effect of Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; the effect of Organizational Climate on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; the effect Job Satisfaction on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta. Data analysis method used is Structural Equation Model (SEM) by using Amos software. Respondents in this study were employees of the Polytechnic LP3I Jakarta totaling 201 samples using the technique of making samplel Probability sampling.The results of this study indicate that there is a positive and significant effect of Quality of Work Life (QWL) on Job Satisfaction in LP3I Polytechnic Jakarta; there is a positive and significant effect Organizational Climate on Job Satisfaction in LP3I Polytechnic Jakarta; there is a positive and significant effect of Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; there is a positive and significant effect Organizational Climate on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; there is a positive and significant effect Job Satisfaction on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta.</p><p>Keywords: Quality Of Work Life, Organizational Climate, Job Satisfaction and OCB</p>


2021 ◽  
Vol 6 (2) ◽  
pp. 1
Author(s):  
Misbahuddin Misbahuddin ◽  
Mohd Heikal ◽  
Naufal Bachri

This study aims to determine the effect of job satisfaction and compensation on organizational commitment and job satisfaction, compensation and organizational commitment to organizational citizenship behavior and organizational commitment to mediate the relationship between job satisfaction and compensation on organizational citizenship behavior. The data used in this study are primary data of 135 respondents at the District office in the West Region of North Aceh Regency. The data analysis method in this study uses a structural equation model with the help of analysis of moment structure. The results of the study found that job satisfaction has a positive and significant effect on organizational commitment. Meanwhile, compensation has no effect on organizational commitment. Another finding is that organizational commitment and job satisfaction have a positive and significant effect on organizational citizenship behavior. Furthermore, compensation has a negative and significant effect on organizational citizenship behavior. Organizational commitment fully mediates the effect of job satisfaction on organizational citizenship behavior, but organizational commitment does not mediate the relationship between compensation and organizational citizenship behavior.


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