The Impact of Performance Management Systems on Employee Wellbeing and Performance (WITHDRAWN)

2017 ◽  
Vol 2017 (1) ◽  
pp. 15776
Author(s):  
Thomas Van Waeyenberg ◽  
Adelien Decramer ◽  
Alex Vanderstraeten
Keyword(s):  
Performance Management ◽  
Management Systems ◽  
Performance Management Systems ◽  
Employee Wellbeing ◽  
And Performance ◽  
The Impact

scholarly journals Supervisors and Performance Management Systems

2020 ◽  
Vol 128 (6) ◽  
pp. 2123-2187 ◽  
Author(s):  
Anders Frederiksen ◽  
Lisa B. Kahn ◽  
Fabian Lange
Keyword(s):  
Performance Management ◽  
Management Systems ◽  
Performance Management Systems ◽  
And Performance

Catch-22

2017 ◽  
Vol 38 (2/3) ◽  
pp. 78-87
Author(s):  
Thomas Kaarsted
Keyword(s):  
Side Effects ◽  
Performance Management ◽  
Management Systems ◽  
Original Research ◽  
Content Type ◽  
Performance Management Systems ◽  
Research Libraries ◽  
Course Of Action ◽  
Catch 22 ◽  
The Impact

Purpose Services to researchers are a key strategic focus point for academic libraries. In many cases these services are linked to performance management systems. However, this kind of system for measuring scholarly research has unintended side effects and may demotivate researchers on a number of levels. This presents somewhat of a catch-22 for research libraries. The purpose of this paper is to describe the Bibliometric Research Indicator (BRI) in Denmark, show why the researchers may feel demotivated, outline the dilemmas and the effects on libraries, and present a possible course of action. Design/methodology/approach At least 14 countries have implemented performance management systems for researchers. The impact has been the topic of several – primarily quantitative – studies, e.g., in Denmark. The analysis is made by means of a qualitative study (interviews with 43 Danish researchers), using motivation crowding as well as self-determination theory to further explore their motives and experiences, to determine whether these factors have any influence on their experience of the BRI. Findings The analysis confirms earlier studies which showed that researchers as a whole do not see the BRI as supportive and that this kind of system may have unintended side effects. Unintended side effects include pressure, limitation of freedom, a drop in the perceived standard of research, the slicing of articles, negative collegial behavior as well as borderline academic theft. In connection researchers do not see the incentives or rewards given by the system as supportive. Research limitations/implications This BRI study is made within only one country and as these systems tend to vary not only from country to country but also with incomparability within faculties and institutes, further studies might expose different patterns. However, as the results fit a more general trend within the research area, the takeaways could potentially prove useful for research libraries in general. Furthermore it could be beneficial to research libraries in general to get a clearer understanding of the role they play, which in part could be done by surveying them on this subject. Practical implications The finding presents potential dilemmas for research libraries, as they might get caught in the crossfire between expectations or demands from the university management and the hope and dreams from individual scholars with the risk of unintentionally alienating a key target group. Thus, a possible course of action is outlined including focus points and target areas for libraries. Originality/value This paper presents original research with some key findings with a focus on the dilemmas for research libraries with regard to BRI-like systems, strategic management and performance measurement.

scholarly journals Consequences of KPIs and performance management in higher education

2016 ◽  
Vol 30 (6) ◽  
pp. 881-893 ◽  
Author(s):  
Therése Kairuz ◽  
Lynn Andriés ◽  
Tracy Nickloes ◽  
Ilse Truter
Keyword(s):  
Higher Education ◽  
Critical Thinking ◽  
Performance Management ◽  
Human Resources Management ◽  
Holistic Approach ◽  
Education Sector ◽  
Content Type ◽  
Performance Management Systems ◽  
And Performance ◽  
The Impact

Purpose – The core business of universities is learning. Cognitive thinking is critical for learning and the development of new knowledge which are essential in higher education. Creative, reflective and critical thinking are negatively affected by unrealistic demands and stress. The purpose of this paper is to argue that key performance indicators (KPIs) and performance management are detrimental in the higher education sector, as they cause undue stress which impacts negatively on an essential criterion of academia, cognitive thinking. Design/methodology/approach – To explore this issue, the authors discuss the impact of stressful demands in the context of Australian higher education. The paper draws on literature that describes managerialism and on neuroscientific evidence to develop a hypothesis that supports a more holistic approach to human resources management of academics. Findings – Performance management and measures (including KPIs) add to the complex demands of academic work despite a lack of evidence that they are appropriate in the higher education sector. Originality/value – Performance management systems and KPIs undermine creative, reflective and critical thinking. Principles governing education should supersede the ever-growing emphasis that is being placed on quantitative measures and bureaucratic demands in higher education.

Aligning Strategy and Performance Management Systems

2016 ◽  
Vol 30 (1) ◽  
pp. 3-26 ◽  
Author(s):  
Rui Vieira ◽  
Brendan O’Dwyer ◽  
Roman Schneider
Keyword(s):  
Performance Management ◽  
Balanced Scorecard ◽  
Wind Farm ◽  
Management Systems ◽  
Management Decision ◽  
Performance Management Systems ◽  
Sustainable Performance ◽  
Management Decision Making ◽  
And Performance ◽  
Environmental Goals

This article presents a case study examining the problems and possibilities of performance management in a wind-farm company. Drawing on Ferreira and Otley’s recently developed performance management systems (PMSs) framework, the study demonstrates how the framework facilitates in-depth, holistic, and critical evaluations of existing PMSs, and how these evaluations can drive the development of revised PMSs that balance economic, social, and environmental goals. This integrated focus on PMS evaluation and design is unique as earlier work seeking to develop systems to promote and measure sustainable performance tends to establish them in isolation from informed evaluations of existing systems. Drawing on the case analysis, the article proposes a form of “sustainable balanced scorecard” to enable a company to streamline its management decision making. It also offers guidance for companies on the development of PMSs that can contribute to their survival and growth in a wind energy sector characterized by increasing competition.

scholarly journals A Hybrid Human-Data Methodology for the Conception of Operational Performance Management Systems

2021 ◽  
Author(s):  
Diogo Ginjo Jantarada ◽  
Antonio Grilo
Keyword(s):  
Performance Management ◽  
Business Performance ◽  
Design Thinking ◽  
Operational Performance ◽  
Management Systems ◽  
Extensive Literature ◽  
Performance Management Systems ◽  
Baggage Handling ◽  
And Performance

To excel in the overall business performance, daily processes and activities connected to produce a good or service need to be outperformed. Even though there is extensive literature on performance management and performance management systems, there is still no consensus over the conceptual model of such systems, in what is designated as Operational Performance Management Systems (OPMS). This chapter proposes a new approach to conceive feasible and desirable OPMS tools to assist managers on controlling and responding to operational needs, by combining Design Thinking (DT) and Data Analytics (DA), that provide holistic and deep business knowledge, as well as a data-driven based management. The authors conduct an empirical application through a case study within the context of a European airport’s Baggage Handling System (BHS). The case study procedure follows the proposed methodology’s stages, where the authors construct the problem space with a wide array of collected data, along with the solution exploration and refinement.

Sign in / Sign up

Export Citation Format

Share Document