scholarly journals Elevating Organizational Citizenship Behavior among Local Government Employees: The Mediating Role of Job Satisfaction

2013 ◽  
Vol 9 (13) ◽  
Author(s):  
Rashidah Mohamad Ibrahim ◽  
Mazuri Abd Ghani ◽  
Ahmad Munir Mohd Salleh
Keyword(s):  
Job Satisfaction ◽  
Local Government ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Government Employees ◽  
Mediating Role

scholarly journals Organizational Citizenship Behavior Tenaga Penjual: Peran Kepuasan Kerja, Dukungan Rekan Kerja, dan Leader-Member Exchange

2020 ◽  
Vol 13 (2) ◽  
pp. 122
Author(s):  
Fenika Wulani ◽  
Marliana Junaedi
Keyword(s):  
Job Satisfaction ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Coworker Support ◽  
Mediating Role ◽  
Member Exchange ◽  
Training Activities

This study aims to examine the influence of leader-member exchange (LMX) and coworker support on organizational citizenship behavior (OCB) directed to coworkers, and the mediating role of job satisfaction on these relationships. The respondents of this study were 156 employees who worked as salespeople in various industries in Surabaya. The results of testing using PLS-SEM show that LMX has a significant effect on OCB directed at coworkers, but coworker support does not significantly influence OCB directed at coworkers. LMX and coworker support have effects on job satisfaction, and job satisfaction affects OCB directed to coworkers. Job satisfaction mediates the influence of LMX and coworker support on OCB directed to coworkers. Based on these results, companies need to improve the quality of the relationship between supervisors and subordinates, and between coworkers, such as by conducting training activities for them.

Exploring the Application, Dimensionality and Factor Structure of Organizational Citizenship Behavior Scale among Local Government Employees in Lagos, Nigeria

2020 ◽  
Author(s):  
Fariha Azalea
Keyword(s):  
Local Government ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Sampling Technique ◽  
Citizenship Behavior ◽  
Public Organization ◽  
Government Employees ◽  
Systematic Random Sampling ◽  
Behavior Scale ◽  
Reliable Scale

Previous studies have observed a paradigm shift in the debate concerning the dimensionality of organizational citizenship behavior. Building on organizational citizenship behavior literature, the present study in intends to validate the dimensionality of the organizational citizenship behavior (OCB) scale developed by Smith et al., (1983) who proposed a 2 dimensional16-item instrument. Data was collected through a survey questionnaire using systematic random sampling technique to employees of local government in Lagos State, Nigeria. A total of 400 questionnaires were administered and 393 valid responses were obtained over a period of 4-weeks. Factor analysis and reliability analysis were conducted to confirm that the instrument is valid within the context of local government employees. The implication of this current study is that OCB scale developed by smith et al., (1983) has revealed two-dimensional structures comprising of; altruism and generalized compliance. The instrument was found to be valid and reliable scale for OCB measurement among employees of public organization, particularly Local Government employees in Lagos, Nigeria.

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