scholarly journals The Effects of Ethical Leadership, Servant Leadership and Leader-Member Exchange on Compulsory Citizenship Behaviors

2016 ◽  
Vol 9 (2) ◽  
pp. 19 ◽  
Author(s):  
Harun Yildiz ◽  
Bora Yildiz
Keyword(s):  
Servant Leadership ◽  
Ethical Leadership ◽  
Organizational Citizenship Behavior ◽  
Dark Side ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Beneficial Effects ◽  
Member Exchange ◽  
Compulsory Citizenship Behavior ◽  
Role Behaviors

<p>In the last three decades, there are numerous studies have been done that investigate some extra role behaviors, their antecedents, and consequences. Although their beneficial effects are widely accepted, some recent studies indicate that extra role behaviors have not always voluntary nature i.e. compulsory citizenship behavior. Instead, the studies stress that sometimes extra-role behaviors are a product of pressure. Right at this point, compulsory citizenship behavior-the dark side of organizational citizenship behavior-appear in the management field. Despite the importance of this construct in terms of its potential negative effects, interestingly, there are limited researches in the literature. In this context, after a literature review on the concept of compulsory citizenship behavior, this study provides a theoretical framework on some rarely studied predictors i.e., ethical leadership, servant leadership, leader-member exchange. Managerial and further research implications are provided.</p>

Compulsory Citizenship Behavior and Organizational Commitment

2020 ◽  
pp. 162-178
Author(s):  
Kemal Köksal ◽  
Ali Gürsoy
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Role Behavior ◽  
Member Exchange ◽  
Role Description ◽  
The Relationship ◽  
Compulsory Citizenship Behavior

Organizational citizenship behavior means the extra role behavior of employee that is not in the role description. Managers expect from employees to show organizational citizenship behavior for benefits to the organization. This expectation may become an obligation over time, and an employee can perceive managers and co-workers' expectations for extra role behavior as a compulsory that will affect an employee's organizational attitudes and behaviors. This study's aim is to investigate the relationship between compulsory citizenship behavior and organizational commitment and, the mediating role of leader-member exchange in Turkey's cultural context. The data were gathered from the 222 employees in a public organization by convenience sample method at two points in time. Regression-based path analyses were conducted to explore the relationship between the variables. According to the results, compulsory citizenship behavior had a negative effect on organizational commitment and leader-member exchange fully mediated this effect.

Hubungan Kepemimpinan Melayani Terhadap Perilaku OCB dengan Pemberdayaan Pekerja dan Interaksi Atasan Bawahan Sebagai Pemediasi serta Gender Sebagai Pemoderasi

2021 ◽  
Vol 10 (1) ◽  
pp. 65-76
Author(s):  
Nur Indah Permata Sari ◽  
Audia Junita ◽  
Ilham Mubaraq Ritonga
Keyword(s):  
Servant Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Empowerment ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Moderating Variables ◽  
Region I ◽  
Member Exchange ◽  
And Gender

This study aims to determine servant leadership on organizational citizenship behavior (OCB) with employee empowerment and leader-member exchange (LMX) as a mediating variable and gender as a moderating variable in PT Mandiri (Persero) Tbk Region I / Sumatra 1. Analytical research design Multiple regression is used as an analytical tool to determine the direction of the variables studied and to justify how significant the influence of the independent and dependent variables is through the mediating and moderating variables. In this study using an associative method with a quantitative approach. In this study, a population of 113 employees and a sample of 113 employees at PT Mandiri (Persero) Tbk Region I / Sumatra 1. The results of this study indicate that the variable servant leadership has no significant effect on organizational citizenship behavior (OCB) moderated by gender. Servant leadership has a significant effect on organizational citizenship behavior (OCB) mediated by employee empowerment. Servant leadership has a significant effect on organizational citizenship behavior (OCB) mediated by leader-member exchange (LMX).Penelitian ini bertujuan menguji dampak kepemimpinan melayani terhadap organizational citizenship behavior (OCB) melalui pemberdayaan pekerja dan interaksi atasan bawahan sebagai pemediasi dan gender sebagai pemoderasi di PT Mandiri (Persero) Tbk Region I / Sumatra 1. Metode selisih mutlak, uji t sampel bebas, dan metode kausal step dari Baron & Kenny digunakan sebagai teknik analisis untuk menguji hipotesis penelitian. Populasi dan sampel adalah 113 karyawan outsoucing di PT Mandiri (Persero) Tbk Region I/Sumatra 1 dengan penggunan teknik sampling jenuh. Hasil riset membuktikan bahwa kepemimpinan melayani tidak berdampak signifikan terhadap OCB dengan gender sebagai pemoderasi. Gender bukanlah variabel moderasi dalam model penelitian ini. Karyawan outsourcing baik laki-laki maupun perempuan memiliki persepsi yang sama baiknya terhadap kepemimpinan melayani yang berlangsung di perusahaan dan memberikan respon yang sama dalam bentuk perilaku OCB yang relatif tinggi antar kedua kelompok karyawan tersebut. Keberadaan variabel kepemimpinan melayani sudah cukup sebagai anteseden munculnya perilaku OCB yang baik pada diri karyawan, tanpa diperkuat atau diperlemah oleh karakteristik gender karyawan. Kepemimpinan melayani juga berdampak signifikan dalam membentuk OCB dimediasi pemberdayaan pekerja dan interaksi atasan dan bawahan. Pemimpin yang menerapkan karakter kepemimpinan kasih sayang, pemberdayaan, visi dan kerendahan hati akan mampu memberdayakan pekerja dengan lebih baik dan mengkondisikan interaksi antara atasan dan bawahan yang mampu membentuk perilaku OCB yang kontributif bagi organisasi. Perusahaan perlu mengkondisikan pemberdayaan pekerja dan interaksi atasan bawahan antara lain upaya-upaya memperbesar berbagi kekuasaan, informasi, pengetahuan, ganjaran, penghargaan dan kepatuhan. Riset lanjutan juga perlu dilakukan dengan landasan teoritis dan empiris atas berbagai variabel yang dapat mempengaruhi OCB dan memprediksi kinerja karyawan dengan lebih akurat.

scholarly journals New Work: Die Effekte von Leader-Member Exchange auf psychologisches Empowerment, extraproduktives Verhalten und Fluktuationsabsicht der Mitarbeitenden

2020 ◽  
Author(s):  
Jana Lorra ◽  
Hannah Möltner
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
New Work ◽  
Member Exchange

ZusammenfassungNew Work ist aktuell fraglos ein Trendthema, wobei darunter je nach Façon jedoch unterschiedlichste neue Formen der Arbeitsgestaltung verstanden werden. Trotz der Unterschiedlichkeit steht die Demokratisierung von Unternehmen und die Ermächtigung der darin arbeitenden Menschen im Fokus von New Work. Der vorliegende Beitrag stellt daher Bezüge zwischen New Work und der Literatur zum psychologischen Empowerment her. Letzteres beschreibt einen Zustand, in dem Mitarbeitende Macht und Selbstbestimmung erleben. Dafür ist die Beziehung zwischen Führung und Mitarbeitenden besonders relevant, da die neuen Arbeitsformen darauf abzielen Hierarchien abzubauen. Anhand einer quantitativen Erhebung (N = 150) an zwei Erhebungszeitpunkten wird untersucht, ob der Zusammenhang zwischen Leader-Member Exchange (LMX) und Organizational Citizenship Behavior (OCB) bzw. der Fluktuationsabsicht über psychologisches Empowerment mediiert wird. Die Ergebnisse des Strukturgleichungsmodells stützen die angenommen indirekten Zusammenhänge zwischen LMX und OCB als auch zwischen LMX und Fluktuationsabsicht, vermittelt jeweils durch das psychologische Empowerment. Der direkte Effekt zwischen LMX und OCB und zwischen LMX und Fluktuationsabsicht erreichte keine statistische Signifikanz. Somit mediiert psychologisches Empowerment die beiden Zusammenhänge vollständig.Praktische Relevanz: Die Ergebnisse unterstreichen die Bedeutung von psychologischem Empowerment im Führungskontext. Somit ist die Förderung von psychologischem Empowerment für Führungskräfte ein zentraler Ansatzpunkt zur Verringerung der Fluktuationsabsicht der Mitarbeitenden und zur Aufrechterhaltung und Stärkung von OCB.

scholarly journals PENGARUH LEADER MEMBER EXCHANGE (LMX) DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) TERHADAP INNOVATIVE WORK BEHAVIOR (IWB) UNTUK MENINGKATKAN KINERJA ORGANISASI (STUDI PADA PT. (PERSERO) ANGKASA PURA I BANDAR UDARA INTERNASIONAL HASANUDDIN)

2018 ◽  
Vol 14 (3) ◽  
pp. 217-227
Author(s):  
Nurdjanah Hamid
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Behavior ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Probability Sampling ◽  
Innovative Work Behavior ◽  
Member Exchange ◽  
Innovative Work

Penelitian ini bertujuan untuk mengetahui pengaruh langsung dan tidak langsung leader member exchange (LMX), organizational citizenship behavior (OCB) dan innovative work behavior (IWB) terhadap kinerja organisasi pada PT. Persero Angkasa Pura I Bandar Udara Internasional Sultan Hasanuddin Makassar. Penelitian ini menggunakan pendekatan kuantitatif dan analisis jalur dengan bantuan Amos ver. 21. Data diperoleh melalui penyebaran kuesioner dan wawancara langsung kepada responden dengan menggunakan metode pemilihan sampel probability sampling dengan jumlah sampel sebanyak 146 orang. Hasil Penelitian menunjukkan bahwa LMX berpengaruh positif dan signifikan terhadap IWB dan OCB berpengaruh positif dan signifikan terhadap IWB. LMX memiliki pengaruh terhadap Kinerja organisasi. OCB memiliki pengaruh positif dan signifikan terhadap kinerja organisasi. IWB memiliki pengaruh positif dan signifikan terhadap kinerja organisasi. LMX berpengaruh positif dan signifikan kinerja organisasi melalui IWB. OCB memiliki pengaruh positif dan signifikan terhadap kinerja organisasi melalui IWB.

Idiosyncratic Deals to Employee Outcomes: Mediating Role of Social Exchange Relationships

2018 ◽  
Vol 25 (4) ◽  
pp. 443-455 ◽  
Author(s):  
Satvir Singh ◽  
Prajya R. Vidyarthi
Keyword(s):  
Social Comparison ◽  
Social Exchange ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Citizenship Behavior ◽  
Leader Member Exchange ◽  
Employee Outcomes ◽  
Idiosyncratic Deals ◽  
Member Exchange

The individualized work-related agreements known as idiosyncratic deals (i-deals), which are negotiated between the employee and the employer, has been shown to affect employee outcomes. In this study, we suggest that social comparison theory, in addition to social exchange theory, can be used to explain the effect of i-deals on employee outcomes. This study explains the process through which i-deals lead to positive employee outcomes in the form of increased employee job satisfaction, organizational citizenship behavior, job performance, and reduced employee turnover. We hypothesized that employees’ perceived organizational support (POS), quality of relationship with the supervisor known as leader–member exchange (LMX), and quality of the relationship with the supervisor in comparison to others in the group termed as leader–member exchange social comparison (LMXSC) mediates the relationships between i-deals to outcomes. In a sample of 338 faculty employees nested in 49 departments from a private university, we found support for direct relationships between i-deals, outcomes, and mediators (POS, LMX, and LMXSC). We also found partial support for the mediation of LMX and LMXSC. The theoretical and practical implications of results are discussed.

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