scholarly journals Business Process Reengineering in Healthcare: Literature Review on the Methodologies and Approaches

2016 ◽  
Vol 8 (1) ◽  
pp. 20 ◽  
Author(s):  
Mahdi Alhaji Musa ◽  
Mohd Shahizan Othman
Keyword(s):  
Literature Review ◽  
Business Process ◽  
Business Strategy ◽  
Business Process Reengineering ◽  
Current Level ◽  
Future Research ◽  
Process Reengineering ◽  
Service Improvement ◽  
Healthcare Organizations ◽  
Available Technology

<p>As global spending on healthcare increases and service improvement is not adequately reflecting on resource consumption, many healthcare organizations therefore resolve to improving their services by implementing Business process reengineering (BPR). BPR is a business strategy adopted by so many healthcare organizations in order to efficiently and successfully manage their business using currently available technology. BPR has been a hot topic in Information Systems discipline and extensive research has been carried out in different settings with numerous methodologies and approaches. As a result of ever changing nature of BPR this paper intend to provide additional knowledge exploring the current level of development of BPR in healthcare. To achieve this, a total of 27 articles from Science Direct database, 15 from IEEE explore, 16 from Taylor &amp; Francis, 25 from SpringerLink and 8 from SAGE Hub database covering the period from 2005 to early 2014 were analyzed based on their setting and methodology. And finally the article concludes with suggestions for future research related to BPR in healthcare.</p>

Combating Corruption through e-Governance in India

2013 ◽  
pp. 233-244 ◽  
Author(s):  
Durga Shanker Mishra
Keyword(s):  
Literature Review ◽  
Business Process ◽  
Business Process Reengineering ◽  
Process Reengineering ◽  
Efficient System ◽  
Delivery Services ◽  
High Level ◽  
Opening Up ◽  
Different Parts

Studies have shown a prevalence of high level of corruption in the Indian Administrative System, which adversely affects the day-to-day lives of common citizens. This chapter examines the role of e-governance in combating corruption in delivering public services. Through a literature review assessing the outcomes of a few e-governance initiatives related to improving service delivery in different parts of India, this chapter argues that even though technology assists in instituting a transparent, accountable, consistent, reliable, and efficient system for delivery services, it cannot overcome corruption by itself. It will require political will, focused administrative strategy, business process reengineering for simplifying and opening up the system, and persistent efforts to ensure that corruption entrepreneurs do not subvert the gains of the technology.

Information Architectural Design in Business Process Reengineering

1996 ◽  
Vol 11 (1) ◽  
pp. 27-37 ◽  
Author(s):  
William J. Kettinger ◽  
James T.C. Teng ◽  
Subashish Guha
Keyword(s):  
Business Process ◽  
Architectural Design ◽  
Business Processes ◽  
Business Process Reengineering ◽  
Information Architecture ◽  
Future Research ◽  
Process Reengineering ◽  
Process Redesign ◽  
High Profile ◽  
The Relationship

Business process reengineering and information architecture share a common strategic and business process focus. Both can be mutually supportive of each other's objectives. Information architecture design can produce a stable IA capable of supporting existing as well as improved business processes. Reciprocally, business process redesign (BPR) provides a high profile business justification for the IA endeavour. Given proper collaboration between corporate and IT strategic planners, both BPR and IA efforts should produce a number of valuable common outputs. These include the identification of business processes within an organization, the prioritization of these processes based on their strategic relevance, the establishment of process performance measures, and the modelling of these processes and their supporting information resources. A synergistic model of IA and BPR is presented and selected IA techniques and modelling methods are recommended. Future research is suggested concerning the need to test the relationship between BPR and IA.

Improving the efficiency of public administrations through business process reengineering and simulation

2015 ◽  
Vol 21 (2) ◽  
pp. 419-462 ◽  
Author(s):  
Marta Rinaldi ◽  
Roberto Montanari ◽  
Eleonora Bottani
Keyword(s):  
Public Administration ◽  
Business Process ◽  
Business Process Reengineering ◽  
Service Level ◽  
Future Research ◽  
Process Reengineering ◽  
Content Type ◽  
The Public ◽  
Research Activities

Purpose – The purpose of this paper is to propose a business process reengineering (BPR) approach to a public administration of Italy, to first assess the efficiency of the administration, then to redesign its internal processes, to improve the current performance. Design/methodology/approach – A detailed mapping of the AS IS processes of the public administration was initially carried out, together with the collection of the relevant data. Then, a simulation model was designed to support the BPR approach. In particular, the model was exploited to assess the performance of the AS IS scenario of the organization, then to investigate numerous TO BE process configurations and evaluate the achievable performance improvements. Findings – From the study, it emerged that the current efficiency level of the public administration examined has potentials to be significantly improved. For instance, by maintaining its current workforce, the public administration could consider the opportunity of providing additional services to the citizens or to serve citizens from the neighbouring municipalities. Otherwise, the organization could consider a reorganization and reduction of its current workforce, at the same time keeping the service level to its citizens almost unchanged. Research limitations/implications – Results of this study cannot be fully generalized, since the whole analysis is grounded on specific public administration. Moreover, although the simulation outcomes of the TO BE processes show interesting improvements compared to the AS IS scenario, the TO BE configurations were not (yet) implemented in practice. Therefore, the results provided should be confirmed in future research activities. Practical implications – The case study allowed deriving some useful guidelines to improve the efficiency of the public administration examined, as well as to identify some TO BE configurations that could be implemented in practice. Originality/value – Scientific literature includes a limited number of studies that evaluate the efficiency of public organizations in real contexts. Moreover, no studies target public administrations in Italy. Therefore, this case study represents an interesting addition to the literature.

scholarly journals A Literature Review for Contributing Mining Approaches for Business Process Reengineering

2020 ◽  
Vol 5 (2) ◽  
pp. 60-78
Author(s):  
Noah Ahmed Bayomy ◽  
◽  
Ayman E. Khedr ◽  
Laila A. Abd-Elmegid ◽  
Amira M. Idrees ◽  
...  
Keyword(s):  
Literature Review ◽  
Business Process ◽  
Cost Reduction ◽  
Business Processes ◽  
Business Process Reengineering ◽  
Business Environment ◽  
Process Reengineering ◽  
Research Gaps ◽  
Productivity Cost

Due to the changing dynamics of the business environment, organizations need to redesign or reengineer their business processes in order to provide services with the lowest cost and shortest response time while increasing quality. Thence, Business Process Re-engineering (BPR) provides a roadmap to achieve operational goals that leads to enhance flexibility and productivity, cost reduction, and quality of service/product. In this paper, we propose a literature review for the different proposed models for Business Process Reengineering. The models specify where the breakdowns occur in BPR implementation, justifies why such breakdowns occur, and propose techniques to prevent their occurrence again. The discussed models have been built based on different perspectives which are discussed, and consequently, different research gaps and issues have arisen which are also highlighted in this research

Engaging Employees in the Innovation Process

2019 ◽  
Vol 10 (1) ◽  
pp. 17-23
Author(s):  
Bruce D. Fischer ◽  
◽  
Holly B. Bachman ◽  
Keyword(s):  
Continuous Improvement ◽  
Business Process ◽  
Business Process Reengineering ◽  
Idea Generation ◽  
Innovation Process ◽  
Participation Rate ◽  
Process Reengineering ◽  
Quality Circles ◽  
And Training

There is a lack of broad participation in most idea generating programs in American organizations. In this paper, we consider ways to increase the participation rate in generating ideas across organizations. These approaches include measuring innovation rates and reporting them, encouraging continuous improvement in idea generation, raising participation in programs such as Business Process Reengineering and Quality Circles, and training in creativity that includes team efforts at ideation. We also consider the importance of encouragement in helping employees to take the risks necessary to generate ideas.

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