scholarly journals Measuring Corporate Social Responsibility Performance: A Comprehensive AHP Based Index

2020 ◽  
Author(s):  
Asma Mohammed Bahurmoz

Although there is no agreed upon universal definition of corporate social responsibility (CSR), organizations are often ranked in terms of their CSR performance. However, two glaring gaps have been identified in the CSR literature. First, evaluation methodologies are questionable and often lack a scientific basis and second, stakeholder representation is not made explicit or is missing altogether. This paper contributes to the CSR literature by constructing a CSR index based on the Analytic Hierarchy Process (AHP), as well as ensuring that stakeholder judgments are an integral part of the constructed index. The developed index is implemented to measure CSR performance in a business setting. An AHP-based CSR Index is developed for the Services Sector in Saudi Arabia to serve as a case study. The developed index is used to measure CSR performance in over forty corporations. The paper adds to the existing literature by providing insight into how the Saudi corporations perceive and practice CSR. The paper concludes that a systematic usage of the developed AHP-based CSR index would facilitate corporations to adopt a more responsible and measurable behavior, while it offers government institutions the option to rank corporations in terms of their CSR practices in a scientific manner.

2019 ◽  
Vol 11 (1) ◽  
pp. 20-41
Author(s):  
Asma Mohammed Bahurmoz

Although there is no agreed upon universal definition of corporate social responsibility (CSR), organizations are often ranked in terms of their CSR performance. However, two glaring gaps have been identified in the CSR literature. First, evaluation methodologies are questionable and often lack a scientific basis and second, stakeholder representation is not made explicit or is missing altogether. This paper contributes to the CSR literature by constructing a CSR index based on the Analytic Hierarchy Process (AHP), as well as ensuring that stakeholder judgments are an integral part of the constructed index. Furthermore, the developed index is implemented to measure CSR performance in a business setting. An AHP-based CSR index is developed for the services sector in Saudi Arabia to serve as a case study. The developed index is used to measure CSR performance in over forty corporations. The paper adds to the existing literature by providing insight into how the Saudi corporations perceive and practice CSR. It concludes that a systematic usage of the developed AHP-based CSR index would facilitate corporations to adopt a more responsible and measurable behavior, while it offers government institutions the option to rank corporations in terms of their CSR practices in a scientific and transparent manner.


2020 ◽  
Vol 15 (4) ◽  
pp. 01-22
Author(s):  
Diego Valério de Godoy Delmonico ◽  
Hugo Henrique dos Santos ◽  
Octaviano Rojas Luiz ◽  
João Victor Rojas Luiz ◽  
Bárbara Stolte Bezerra ◽  
...  

Purpose – This paper aims to identify the main barriers to the development of Corporate Social Responsibility (CSR) in the view of a leading Non-governmental Organization (NGO). The proposed methodology evaluates the importance attached to different classes of barriers to CSR from a privileged perspective of a Brazilian NGO. Theoretical framework – This research was based on the current theory of barriers to CSR initiatives and multicriteria decision making. Design/methodology/approach – The Analytic Hierarchy Process (AHP) method was used for the assessment and prioritization of barriers to CSR through expert opinion. Ranking stability was tested by sensitivity analysis of the assigned weights. Findings – The results indicate that the main barrier is the lack of top management commitment. By contrast, the least determinant barriers were the lack of social auditing, diversity, and customer awareness. Originality/value – The article contributes by extending the application of multiple-criteria decision-making methods to CSR and evaluating the relative importance of the barriers. This study also offers empirical results that extend the discussion on barriers to social responsibility, guiding managers and decision makers who lead CSR initiatives in organizations to understand which barriers should be overcome, and where to spend managerial effort on. Keywords - Analytic hierarchy process; Multicriteria decision making; CSR; Non-governmental organizations; Sustainable development.


Energies ◽  
2021 ◽  
Vol 14 (1) ◽  
pp. 227
Author(s):  
Xiaojuan Wu ◽  
Dana Dluhošová ◽  
Zdeněk Zmeškal

Corporate social responsibility (CSR) is among the dominant multi-attribute methods of comprehensively representing the competitiveness of a company. A large number of studies have commonly found that profitability can positively affect CSR. However, positivity depends on firm type and the economy, and there is little research in this area. The objective of this paper is to study and verify whether the profitability of different types of companies has a comparable impact on CSR measures in Chinese appliance listed companies. A specific multi-attribute AHP (analytic hierarchy process) model was proposed to determine the CSR for the conditions of Chines appliance listed companies. The interactive regression model serves to analyse the impact of a firm type. The specific multi-attribute AHP model was verified as a suitable tool for CSR evaluation of Chines appliance listed companies. The regression results show that for family firms, the impact of profitability on CSR is significant, while for non-family firms, the impact was not confirmed. Thus, evidence that family firms fulfil better CSR than non-family firms in the investigated Chinese sector is offered. The findings provide proof that it is essential to distinguish firm types, and the generalised findings are simplified and not valid.


Author(s):  
Elena Rokou

 The upcoming ISAHP conference, ISAHP 2018, will take place in Hong Kong, July 13-15, 2018 in the Grand Hyatt Hong Kong and will be chaired by Dr Luis Vargas and Dr Jennifer Shang.The themes of this conference will be: AHP/ANP in Technology, Entrepreneurship and Corporate Social Responsibility and they focus on three areas that have changed the world in recent years.  However, rather than consider them as being independent, we need to think of them as interlocked because their future depends on each other.  Thus, it is befitting that the AHP/ANP focuses on them at this point in time, for the ANP helps us study interdependent systems.  


Author(s):  
Katarína Drieniková ◽  
Gabriela Hrdinová ◽  
Tomáš Naňo ◽  
Peter Sakál

Possibilities of Utilizing the Method of Analytical Hierarchy Process Within the Strategy of Corporate Social Business The paper deals with the analysis of the theory of corporate social responsibility, risk management and the exact method of analytic hierarchic process that is used in the decision-making processes. The Chapters 2 and 3 focus on presentation of the experience with the application of the method in formulating the stakeholders' strategic goals within the Corporate Social Responsibility (CSR) and simultaneously its utilization in minimizing the environmental risks. The major benefit of this paper is the application of Analytical Hierarchy Process (AHP).


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