scholarly journals The Effect of Mobile Network Social Gamers' Altruism on Continuous Usage Intention: The Mediating Effect of Social Relational Capital

2016 ◽  
Vol 25 (1) ◽  
pp. 201-223 ◽  
Author(s):  
Seong Wook Chae ◽  
Youn Jung Kang
Keyword(s):  
Mobile Network ◽  
Mediating Effect ◽  
Relational Capital ◽  
Continuous Usage Intention

Trust: mediator between mobile money adoption and usage and financial inclusion

2019 ◽  
Vol 16 (8) ◽  
pp. 1215-1237
Author(s):  
George Okello Candiya Bongomin ◽  
Joseph Ntayi
Keyword(s):  
Developing Countries ◽  
Mobile Network ◽  
Mobile Telephone ◽  
Partial Least Square ◽  
Financial Inclusion ◽  
Mediating Effect ◽  
Content Type ◽  
Mobile Money ◽  
The Relationship

Purpose Recently, a large body of research has been devoted on the role of trust in shaping different types of transactions, especially in rural financial development. Trust is a set of expectations shared by all those who engage in an exchange. Indeed, the “rule of the game” suggests that no trusting party in a transaction should act opportunistically. Consequently, this study aims to establish the mediating effect of trust in the relationship between mobile money adoption and usage and financial inclusion of MSMEs in developing countries with a specific focus on rural Uganda. Design/methodology/approach A quantitative survey-based study was used and responses obtained from 379 MSMEs located in northern Uganda were analysed using partial least square-PLS version 3.0. A semi-structured questionnaire was developed from scales and items used in previous studies referenced in internationally recognised journals to elicit responses from the MSMEs. Structural equation modelling was used to test the models to arrive at a final empirical model derived from the data. Findings The authors found evidence that trust enhances mobile money adoption and usage to increase the scope of financial inclusion of MSMEs in developing countries. Moreover, when individual effect was determined, trust also had significant and positive effect on financial inclusion. Thus, the study results imply that trust enhances mobile money adoption and usage to improve the level of financial inclusion of MSMEs in developing countries. Research limitations/implications The study used cross-sectional data to document the relationship between mobile money adoption and usage and financial inclusion and to establish the mediating effect of trust in the relationship. Future research could use relevant longitudinal data to verify other benefits of trust. Practical implications The results present trust as a significant factor for FINTECH financial services marketing and growth. Specifically, data privacy and effectiveness of the mobile telephone network is more likely to help consumers to bridge the gap between participation and non-participation on the mobile money platform. Customers’ data sent over the mobile network of providers should be protected from unnecessary access and usage by Mobile Network Operators (MNOs) staff and unauthorised persons and agents. Data protection protocols should be set by the MNOs to avoid unnecessary access and use of customers’ data. Originality/value Globally, Fintech scholars have examined the role of mobile money in promoting financial inclusion. However, there is insufficient evidence on the mediating effect of trust in the relationship between mobile money adoption and usage and financial inclusion, especially among rural MSMEs. This study invents a novel direction on the importance of trust in creating transaction efficiency by eliminating opportunism and fraud with in the Fintech ecosystem.

The role of strategic collaborations and relational capital in enhancing product performance – a moderated-mediated model

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Daniel Prajogo ◽  
Carlos Mena ◽  
Mesbahuddin Chowdhury
Keyword(s):  
Mediating Effect ◽  
Product Performance ◽  
Relational Capital ◽  
Supplier Relationships ◽  
Content Type ◽  
Mediating Role ◽  
Strategic Value ◽  
Strategic Relationships ◽  
The Relationship

PurposeThe purpose of this paper is to test the moderated-mediated model using a dataset drawn from 204 manufacturing firms in Australia, and Hayes' PROCESS macro software was used for analyzing the research model.Design/methodology/approachThis study examines how firms can leverage the strategic value of their key supplier for improving their product performance by developing strategic collaborations with the key supplier as a mediating factor. Furthermore, it also seeks to understand the role that commitment plays in strategic relationships by testing how the mediating role of strategic collaboration is moderated by the level of buyer-suppliers relational capital.FindingsThe findings show that strategic collaborations mediate the relationship between the strategic value of key supplier and buyer's product performance, and the mediating effect is moderated by the relational capital between the buyer and the key supplier in such a way that the stronger the relational capital the stronger the indirect effect of strategic value of key supplier on buyer's product performance.Practical implicationsThe findings show that firms could derive significant benefits from the strategic value of their key supplier in improving their product performance. However, the benefits can only be realized if firms can build successful strategic collaborations in the first place. At the same time, this study also demonstrates the importance of relational capital in terms of commitment and trust with the key supplier that influences the effectiveness of strategic collaborations in realizing the outcome of the collaborations.Originality/valueThis study addresses the gap in the literature by disentangling the complex relationship between a key supplier's strategic value and a buyer's product performance and the role that both collaboration and relational capital play in this relationship. By integrating strategic collaborations and relational capital of buyer-supplier relationships, this study not only confirms the links by testing key supplier's strategic value, strategic collaboration and product performance, but also extends the previous studies by incorporating the moderating role of relational capital as a contingent factor.

Relational capital, service quality and organizational performance in the Egyptian telecommunication sector

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Abd-Elrahman Hassanein Abd-Elrahman ◽  
Jaber Mohamed Ahmed Kamal
Keyword(s):  
Service Quality ◽  
Organizational Performance ◽  
Strategic Alliances ◽  
Time Lag ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Relational Capital ◽  
Mobile Telecommunications ◽  
Content Type ◽  
Telecommunications Companies

PurposeThe purpose of this paper is to empirically investigate the mediating effect of service quality (SQ) in the relationship between relational capital (RC) and organizational performance (OP) within the Egyptian mobile telecommunication setting.Design/methodology/approachA valid research instrument was utilized to conduct a survey of 384 top- middle- and supervisory- level managers from three Egyptian mobile telecommunications companies. The hypothesized direct relationships were tested through multiple linear regression, and the mediating effect was tested using a structural equation modeling technique.FindingsThe results revealed that the firm's “customer and supplier relations” and “marketing capability” positively affect both OP and SQ, “customer knowledge” positively affects SQ only, while “strategic alliances, licensing and agreements” do not have an association with SQ or OP. Moreover, SQ was found fully mediating the effect of RC on OP.Research limitations/implicationsThis is an empirical research applied in the Egyptian telecommunication setting. Its results need further investigation in other settings and countries. Also, traditional limitations of a cross-sectional study apply with respect to the attribution of causality and the time lag effects.Practical implicationsThe optimal procedure for the Egyptian telecommunications companies is to focus their efforts on leveraging all four components of RC in order to improve SQ and consequently enhance their OP. The telecommunications companies must do all they can to connect the unconnected. As the current COVID-19 pandemic crisis has shown, connectivity is a public good.Originality/valueThis is the first research that merges the concepts of RC, SQ and OP in an integrated model, and tests this model empirically in the Egyptian mobile telecommunications setting.

scholarly journals Relational Capital and Post-traumatic Growth: the Role of Work Meaning

2021 ◽  
Vol 18 (14) ◽  
pp. 7362
Author(s):  
Ting Nie ◽  
Mi Tian ◽  
Hengrui Liang
Keyword(s):  
Mediating Effect ◽  
Relational Capital ◽  
Meaning Of Work ◽  
Post Traumatic Growth ◽  
Work Meaning ◽  
Trust And Reciprocity ◽  
Post Traumatic ◽  
Statistical Survey ◽  
High Level

Through a statistical survey of 760 front-line medical staff during the COVID-19 epidemic, this study attempts to explore the relationships between relational capital, psychological security, post-traumatic growth and the meaning of work. Data analysis verifies that trust, reciprocity, and identification can promote post-traumatic growth by enhancing the individual’s psychological security. A high level of work meaning can enhance the role of trust, reciprocity and identification in promoting psychological security. Work meaning has a moderated mediating effect when trust and reciprocity affect post-traumatic growth through psychological security, but no moderated mediating effect is found when identification affects post-traumatic growth through psychological security.

scholarly journals Network Advantage: Mediating Effect on Business Performance

2018 ◽  
Vol 65 (4) ◽  
pp. 443-457
Author(s):  
◽  
Retno Widowati PA ◽  
Indah Fatmawati
Keyword(s):  
Business Performance ◽  
Negative Impact ◽  
Sampling Technique ◽  
Mediating Effect ◽  
Relational Capital ◽  
Central Java ◽  
Negative Effect ◽  
Network Competence ◽  
Relational Capabilities ◽  
Network Advantage

Abstract The aims of this research is to contribute to the literature and the conceptual model of the effect of relational capital on network advantage and business performance, the effect of network competence on network advantage and business performance, the effect of knowledge sharing on network advantage and business performance and the effect of network advantage and business performance. The number of samples in this study examined was 289 sample SMEs Furniture on Central Java Indonesia. The purposive sampling technique was used to the data collection methods. The results of this study showed that relational capital is a significant negative effect on business performance and positive significance on network advantage. Network competence is a significant effect on business performance and negative impact on network advantage. Network competency is a significant effect on business performance and network advantage. Relational capabilities is a significant effect on business performance and network advantage. Network advantage is a significant effect on business performance.

scholarly journals Mobile Network Leader: A New Role of the Leader in Corporate Management

Management ◽  
2015 ◽  
Vol 19 (2) ◽  
pp. 67-83
Author(s):  
Lesław H. Haber
Keyword(s):  
Network Management ◽  
Management System ◽  
Mobile Network ◽  
Competitive Market ◽  
Corporate Management ◽  
Relational Capital ◽  
Network Management System ◽  
Personal Traits ◽  
A Company

Abstract The purpose of this paper was to present the management system evolution, from functional to process to network management. The network management system requires new organizational solutions associated with the fulfilment of external functions in management, directed at the acquisition of stakeholders from the environment who are treated as relational capital. That also requires new skills and competences in searching for relational capital. Possession of that type of capital indicates the importance of a company on a competitive market. The author pointed out the significance of the mobile network leaders’ personal traits, from the viewpoint of their causative power in searching for relational capital. It was pointed out that not every mobile network leader may possess specific personal capabilities to attain relevant objectives.

scholarly journals Examining the Mediating Effect of Strategic Agility in the Relationship Between Intellectual Capital and Organizational Excellence in Jordan Service

2017 ◽  
Author(s):  
Zeyad Faisal Al-azzam ◽  
Hani Jazza’a Irtaimeh ◽  
Amineh Abdul Halim Khaddam
Keyword(s):  
Intellectual Capital ◽  
Random Sampling ◽  
Service Sector ◽  
Mediating Effect ◽  
Stratified Random Sampling ◽  
Relational Capital ◽  
Structural Capital ◽  
Organizational Excellence ◽  
Strategic Agility ◽  
The Relationship

This study aims to investigate the effect of intellectual capital and strategic agility on organizational excellence in service sector of Jordan. A total of 550 questionnaires were collected from respondents who were chosen from a stratified random sampling. The results revial that intellectual capital and its dimensions, human capital, structural capital, and relational capital, have a significant impact on strategic agility as well as organizational excellence. Moreover, results reveal that strategic agility fully mediates the relationship between intellectual capital and organizational excellence. The findings of this study can have significant implications for the service sector of Jordan. Keywords: Strategic agility, Intellectual capital, HRM, Excellence performance  

scholarly journals Going Intellectually Green: Exploring the Nexus between Green Intellectual Capital, Environmental Responsibility, and Environmental Concern towards Environmental Performance

2021 ◽  
Vol 13 (11) ◽  
pp. 6257
Author(s):  
Syed Mir Muhammad Shah ◽  
Umair Ahmed ◽  
Abdussalaam Iyanda Ismail ◽  
Soleman Mozammel
Keyword(s):  
Human Capital ◽  
United Arab Emirates ◽  
Intellectual Capital ◽  
Environmental Performance ◽  
Environmental Concern ◽  
Theory And Practice ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Environmental Responsibility ◽  
Relational Capital

In the workplace, green prospects are gaining much importance these days, although not much is known about the green intellectual capital and its contribution towards pro-environment behavior and outcomes. As the world experiences environmental concerns, it has become imperative for businesses to look into ways through which they can improve their environmental footprints. Hence, the current study examines the nexus between green intellectual capital (green human capital, green structural capital, and green relational capital) and environmental performance. The study also tested if environmental responsibility mediates the association and examined the role of environmental concern as a moderator. Data were gathered from the hotel sectors in Bahrain and the United Arab Emirates and analyzed using a structural equation modeling approach via Smart PLS. The results show a significant association between green human and relational capital with environmental performance; a strong association was also found between environmental responsibility and environmental performance. The results also report a significant association between the three factors of green intellectual capital and environmental responsibility. The results found a mediating effect of environmental responsibility, whereas environmental concern only moderated the association between green human capital and environmental performance. The study presents prominent implications for theory and practice, followed by recommendations for future studies.

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