Data envelopment analysis (DEA) based performance evaluation system for investment companies: Case study of Tehran Stock Exchange

2012 ◽  
Vol 6 (16) ◽  
Author(s):  
Maryam Zohdi
Author(s):  
Neeraj Bhanot ◽  
Harwinder Singh ◽  
Rajbir Singh Bhatti

The overall development of business operations logistics activities becomes more important for firms with the globalization of economy and therefore performance measurement being equally important. In order to break monopolistic control of Container Corporation of India (CONCOR), Indian Railways entered for competition in the container segment in January 2006 through private-public participation for customer centric competitiveness. The purpose of this book chapter is to benchmark the performance indicators in CONCOR. A case study has been conducted employing basic and super-efficiency models of Data Envelopment Analysis (DEA) on secondary data of CONCOR, Adani and Gateway container terminals from 1995-96 till 2010-11 for performance evaluation within CONCOR and comparative analysis for three organizations from 2005-06 till 2010-11. The exercise identified efficiency trends fluctuating between 87.5% to 1000% within CONCOR owing to haphazard infrastructure developed while comparison with private players showed 38.31% to 77.59% efficiency fluctuation concurrent to licensing policy norms.


2002 ◽  
Vol 31 (2) ◽  
pp. 141-159 ◽  
Author(s):  
Bonnie G. Mani

One would expect a valid, reliable performance evaluation system to give employees and managers data about employees' strengths and needs for development. If these data are used to reinforce employees' strengths and to plan and provide developmental assignments in areas of need, then one might also expect improvements in morale, motivation, and productivity. This paper explores employees' and administrators' perceptions of a system with these goals, a system specifically designed to appraise performance of North Carolina “Subject to the Personnel Act” (SPA) employees at East Carolina University. The data show that a large proportion of employees, but no supervisors, are dissatisfied with the system; that neither the number of subordinates nor the time spent evaluating employees under the system affects supervisors' satisfaction with the system; and that employees' perceptions of the fairness of the system is related to trust and satisfaction with their supervisors but not with compliance with the program's procedures. Although various factors motivate employees and supervisors, pay is very important. So the legislature's failure to appropriate funds to reward employees who excel undermines the system's effectiveness. There is a need for further research to explore the relationships between employees' ratings and their race and sex. Introduction


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