A Time Motion Study of the Patients Attending the Outpatient Departments of a Tertiary Care Hospital in Kanchipuram, Tamilnadu

Health includes both physical and psychological well being of an individual. There is strong chance that every physical illness has psychological component and in many cases psychological disorders present with somatic symptoms; so psychiatric referral is very important to the proper management of a patient. The aim of this study was to find out the pattern of referral from different outpatient departments in a tertiary level hospital in rural setting of Bangladesh. In this descriptive study total 237 patients were evaluated in 7 months period and most of the diagnoses were anxiety disorders (40%), major depressive disorder (35%) and somatoform disorders (17%). Departments of medicine (cardiology 34%, internal medicine 28% and neurology 26%) referred most of the patients than the surgical or gynecological departments.DOI: http://dx.doi.org/10.3329/kyamcj.v2i1.13517 KYAMC Journal Vol.2(1) 2011 pp.128-131

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OPERATING ROOM TIME ANALYSIS IN A TERTIARY CARE HOSPITAL : TO FIND BOTTLENECKS FOR IMPROVEMENT

10.36106/ijsr/6830409 ◽

2021 ◽

pp. 66-67

Author(s):

Mede Charan Raj ◽

Mohd. Aamir Osmani ◽

N. Lakshmi Bhaskar

Keyword(s):

Operating Room ◽

Tertiary Care ◽

Anesthesia Induction ◽

Care Hospital ◽

Or Efficiency ◽

Time Motion ◽

Motion Study ◽

Major Operation ◽

Room Time ◽

Operating Room Time

BACKGROUND: rd Operating rooms (ORs) cost constitute a major investment of healthcare resources, approximating 1/3 of the total hospital budget and are among the most important areas of the hospital, contributing to both the workload and the revenue. OR efficiency is dened functionally in terms of underutilized and overutilized hours of ORtime. METHOD: A two p art study containing a prospective analysis time motion study of the operating room (OR) database to retrieve only the cases involving ve major operation theatres followed by a dichotomous open formal questionnaire with yes or no options to take the opinion of the operating room staff i.e., consultants, residents (both surgeons and anesthetists) and nurses RESULTS: Based on the time motion study the delays were mostly identied in T1-Wheel in time, T2- Anesthesia induction T6-cleaning of OR. In part 2 of the study it was evident that 65 % of the staff were of an opinion that OR is currently underutilized, 45% of the staff opined that signicant time is wasted between two surgeries and 75 % opined that they couldn't complete the scheduled list. CONCLUSIONS : Proper scheduling of regular cases and clarity in preparation of OT list, augmenting the man power, establishment good supply chain by providing sub stores in operation operating room, arrangement of sterile supplies and other equipment for the OR adequately by nursing staff could possibly lead in effective utilization of the Operating room time

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Assessment of patient satisfaction in outpatient department of a tertiary care hospital in West Bengal, India: a questionnaire based study

International Journal of Community Medicine and Public Health ◽

10.18203/2394-6040.ijcmph20183572 ◽

2018 ◽

Vol 5 (9) ◽

pp. 3919 ◽

Cited By ~ 1

Author(s):

Pankaj Kumar ◽

Anjan Adhikari ◽

Moumita Ray ◽

Rania Indu ◽

Sangita Bhattacharya ◽

...

Keyword(s):

Patient Satisfaction ◽

Waiting Time ◽

Tertiary Care Hospital ◽

Tertiary Care ◽

Outpatient Department ◽

Care Hospital ◽

Optimal Care ◽

Quality Health Care ◽

Patients Satisfaction ◽

Outpatient Departments

Background: Feedback is an important and integral part of any system. Perception of the beneficiaries in any healthcare setup provides impact for refining the system. The assessment of the patients’ satisfaction on different issues regarding healthcare services provides insight about the drawbacks of different healthcare systems. This could assist to upgrade the quality of services through different interventional measures. Present study evaluated the patient satisfaction in outpatient departments (OPD) of a tertiary care hospital, Kolkata, West Bengal.Methods: A total of 500 patients, attending different OPD in a tertiary care hospital were randomly selected for an observational, questionnaire based interview study, initiated in 2016. Some predictors for patients’ satisfaction like ‘outpatient department services’, ‘waiting time’, ‘cleanliness’, ‘privacy’ and ‘any problem faced during health checkup’, ‘overall satisfaction’ were evaluated.Results: Present study showed 78% of the study population was satisfied with the service received and 81% opined that clean environment was effectively maintained in the hospital premises and different outpatient departments. 83%, 84% and 75% of the patients were satisfied regarding the registration process, services received from the doctors and pharmacy, respectively. However, waiting time was too long and privacy was not maintained properly.Conclusions: Present study regarding patients’ satisfaction towards quality health care concluded that optimal care can be provided by combining both medical and social aspects, influencing the psychological factors of the patients. A separate system should be developed on assessment of “need of the patient” as well as guiding the patient for proper use of the health facilities.

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