scholarly journals Blind Users Searching Digital Libraries: Types of Help-seeking Situations at the Cognitive Level

10.9776/14272 ◽  
2014 ◽  
Keyword(s):  
Digital Libraries ◽  
Help Seeking ◽  
Cognitive Level ◽  
Blind Users

Towards more helpful bus tracker apps for blind transit riders

First Monday ◽  
2015 ◽  
Author(s):  
Rakesh Babu ◽  
Paige Fuller
Keyword(s):  
Real Time ◽  
Help Seeking ◽  
Qualitative Method ◽  
Time Of Arrival ◽  
Clear Understanding ◽  
Verbal Reports ◽  
Blind Users ◽  
Travel Planning ◽  
Transit Agencies ◽  
Time Systems

Bus trackers aid in travel planning with real-time bus arrival and location information. However, their sight-centered design means they’re inherently challenging for the blind. A clear understanding of their help-seeking situations in interacting with bus trackers is necessary to design appropriate help features as a solution.We present a qualitative method to study help-seeking situations of blind users in interacting with bus-trackers, and illustrate its application on the use of CTA bus tracker. Think-aloud observation of seven participants generated verbal reports of performing bus-tracking activities. Qualitative analysis explained what, where, and how help-seeking situations arose in learning the interface, in site interaction, determining estimated time of arrival, requesting ETA alerts, and finding bus location. We elaborate results pertinent to key help-seeking situations, the underlying help needs, and design implications for appropriate help features. The paper contributes a feasible qualitative method to study help-seeking situations, as well as valuable insights into the thoughts, actions and perceptions of blind users in real time bus tracking. This represents the first step towards developing the tool to transform the 45 million blind citizens into empowered transit riders. Implications for transit agencies, real time systems designers, and research in travel management, human-computer interaction and cognitive science are discussed.

Analysis of Specialized Websites in Digital Libraries: Evaluation of UX with Blind Users

2021 ◽  
pp. 133-146
Author(s):  
Teresita Álvarez-Robles ◽  
Francisco Álvarez ◽  
Yadira Orozco ◽  
J. Andrés Sandoval-Bringas
Keyword(s):  
Digital Libraries ◽  
Blind Users

Haze in the digital library: design issues hampering accessibility for blind users

2017 ◽  
Vol 35 (5) ◽  
pp. 1052-1065 ◽  
Author(s):  
Rakesh Babu ◽  
Iris Xie
Keyword(s):  
Digital Libraries ◽  
Design Issues ◽  
Blind Users ◽  
Design Problems ◽  
Content Type ◽  
Interview Methods ◽  
Digital Collection ◽  
Open Coding ◽  
American Memory ◽  
First Time

Purpose The purpose of this study is to explore design issues hampering the accessibility of digital libraries (DLs) for first-time blind users. Design/methodology/approach A combination of questionnaire, pre-interview, think-aloud and post-interview methods was used to collect data on non-visual interaction experiences with American Memory Digital Collection (AMDC) from 15 blind participants. Qualitative analysis via open coding revealed recurring themes on design problems and consequent difficulties for blind users in accessing DLs. Findings It was found that AMDC is not blind-friendly. Five categories of design problems were identified. Participants faced difficulty perceiving, operating and understanding content and controls needed for information retrieval. Research limitations/implications This paper does not offer a comprehensive set of design issues prevalent across DL design models, instead it focuses on design problems observed in a publicly available DL. Practical implications This paper raises awareness of design choices that can unintentionally bar blind information seekers from DL access, and further suggests solutions to reduce these design problems for blind users. Originality/value The paper’s originality is its identification of unique design problems that prevent blind users from effectively interacting with DLs.

Predictors of Purchasing a Hearing Aid After an Evaluation Period: A Prospective Study in Dutch Older Hearing Aid Candidates

2019 ◽  
Vol 28 (3S) ◽  
pp. 802-805 ◽  
Author(s):  
Marieke Pronk ◽  
Janine F. J. Meijerink ◽  
Sophia E. Kramer ◽  
Martijn W. Heymans ◽  
Jana Besser
Keyword(s):  
Help Seeking ◽  
Hearing Aid ◽  
Model Performance ◽  
Area Under The Curve ◽  
Secondary Data ◽  
Support Program ◽  
Evaluation Period ◽  
A Prospective Study ◽  
Study Participants ◽  
Baseline Covariates

Purpose The current study aimed to identify factors that distinguish between older (50+ years) hearing aid (HA) candidates who do and do not purchase HAs after having gone through an HA evaluation period (HAEP). Method Secondary data analysis of the SUpport PRogram trial was performed ( n = 267 older, 1st-time HA candidates). All SUpport PRogram participants started an HAEP shortly after study enrollment. Decision to purchase an HA by the end of the HAEP was the outcome of interest of the current study. Participants' baseline covariates (22 in total) were included as candidate predictors. Multivariable logistic regression modeling (backward selection and reclassification tables) was used. Results Of all candidate predictors, only pure-tone average (average of 1, 2, and 4 kHz) hearing loss emerged as a significant predictor (odds ratio = 1.03, 95% confidence interval [1.03, 1.17]). Model performance was weak (Nagelkerke R 2 = .04, area under the curve = 0.61). Conclusions These data suggest that, once HA candidates have decided to enter an HAEP, factors measured early in the help-seeking journey do not predict well who will and will not purchase an HA. Instead, factors that act during the HAEP may hold this predictive value. This should be examined.

Suicide Prevention Through Online Gatekeeping Using Search Advertising Techniques

Crisis ◽  
2015 ◽  
Vol 36 (4) ◽  
pp. 267-273 ◽  
Author(s):  
Hajime Sueki ◽  
Jiro Ito
Keyword(s):  
Suicidal Ideation ◽  
Suicide Prevention ◽  
Help Seeking ◽  
Service Use ◽  
Web Search ◽  
Suicide Attempts ◽  
Consultation Service ◽  
Search Advertising ◽  
Internet Users ◽  
History Of

Abstract. Background: Nurturing gatekeepers is an effective suicide prevention strategy. Internet-based methods to screen those at high risk of suicide have been developed in recent years but have not been used for online gatekeeping. Aims: A preliminary study was conducted to examine the feasibility and effects of online gatekeeping. Method: Advertisements to promote e-mail psychological consultation service use among Internet users were placed on web pages identified by searches using suicide-related keywords. We replied to all emails received between July and December 2013 and analyzed their contents. Results: A total of 139 consultation service users were analyzed. The mean age was 23.8 years (SD = 9.7), and female users accounted for 80% of the sample. Suicidal ideation was present in 74.1%, and 12.2% had a history of suicide attempts. After consultation, positive changes in mood were observed in 10.8%, 16.5% showed intentions to seek help from new supporters, and 10.1% of all 139 users actually took help-seeking actions. Conclusion: Online gatekeeping to prevent suicide by placing advertisements on web search pages to promote consultation service use among Internet users with suicidal ideation may be feasible.

The Impact of Universal Suicide-Prevention Programs on the Help-Seeking Attitudes and Behaviors of Youths

Crisis ◽  
2013 ◽  
Vol 34 (2) ◽  
pp. 82-97 ◽  
Author(s):  
Bonnie Klimes-Dougan ◽  
David A. Klingbeil ◽  
Sarah J. Meller
Keyword(s):  
Suicide Prevention ◽  
Help Seeking ◽  
Prevention Programs ◽  
Universal Prevention ◽  
Help Seeking Attitudes ◽  
Attitudes And Behaviors ◽  
Seeking Behavior ◽  
And Behaviors ◽  
Suicide Prevention Programs ◽  
The Impact

Background: While the ultimate goal of adolescent suicide-prevention efforts is to decrease the incidence of death by suicide, a critical intermediary goal is directing youths toward effective sources of assistance. Aim: To comprehensively review the universal prevention literature and examine the effects of universal prevention programs on student’s attitudes and behaviors related to help-seeking. Method: We systematically reviewed studies that assessed help-seeking outcomes including prevention efforts utilizing (1) psychoeducational curricula, (2) gatekeeper training, and (3) public service messaging directed at youths. Of the studies reviewed, 17 studies evaluated the help-seeking outcomes. These studies were identified through a range of sources (e.g., searching online databases, examining references of published articles on suicide prevention). Results: The results of this review suggest that suicide-prevention programming has a limited impact on help-seeking behavior. Although there was some evidence that suicide-prevention programs had a positive impact on students’ help-seeking attitudes and behaviors, there was also evidence of no effects or iatrogenic effects. Sex and risk status were moderators of program effects on students help-seeking. Conclusions: Caution is warranted when considering which suicidal prevention interventions best optimize the intended goals. The impact on adolescents’ help-seeking behavior is a key concern for educators and mental-health professionals.

An Initial Investigation of Suicide Attempt Disclosures Among US Veterans

Crisis ◽  
2020 ◽  
pp. 1-7
Author(s):  
Brooke A. Ammerman ◽  
Sarah P. Carter ◽  
Heather M. Gebhardt ◽  
Jonathan Buchholz ◽  
Mark A. Reger
Keyword(s):  
Suicide Attempt ◽  
Mental Health Professionals ◽  
Help Seeking ◽  
Psychiatric Treatment ◽  
Small Sample Size ◽  
Romantic Partners ◽  
Small Sample ◽  
Professional Care ◽  
Patient Disclosure ◽  
Previous Suicide Attempt

Abstract. Background: Patient disclosure of prior suicidal behaviors is critical for effectively managing suicide risk; however, many attempts go undisclosed. Aims: The current study explored how responses following a suicide attempt disclosure may relate to help-seeking outcomes. Method: Participants included 37 veterans with a previous suicide attempt receiving inpatient psychiatric treatment. Veterans reported on their most and least helpful experiences disclosing their suicide attempt to others. Results: Veterans disclosed their suicide attempt to approximately eight individuals. Mental health professionals were the most cited recipient of their most helpful disclosure; romantic partners were the most common recipient of their least helpful disclosures. Positive reactions within the context of the least helpful disclosure experience were positively associated with a sense of connection with the disclosure recipient. Positive reactions within the most helpful disclosure experience were positively associated with the likelihood of future disclosure. No reactions were associated with having sought professional care or likelihood of seeking professional care. Limitations: The results are considered preliminary due to the small sample size. Conclusion: Findings suggest that while positive reactions may influence suicide attempt disclosure experiences broadly, additional research is needed to clarify factors that drive the decision to disclose a suicide attempt to a professional.

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