Inter-organisational communication: organisational future orientation, inter-organisational interaction quality and inter-organisational group mechanism

The purpose of this study is to investigate the effect of organisational future orientation and interaction quality on inter-organisational communication, and the mediating role of inter-organisational group mechanism on the relationship between organisational future orientation, interaction quality and inter-organisational communication. A questionnaire assessing the experience of organisational future orientation, inter-organisational interaction quality, inter-organisational group mechanism and inter-organisational communication was administered to 101 out of 136 humanitarian organisations delivering social services to refugee settlements in Uganda. The proposed hypotheses were tested using PLS-SEM in the SmartPLS version 3.3.0 for professionals. The paper found that organisational future orientation has a positive impact on inter-organisational communication. Inter-organisational group mechanism partially mediates organisational future orientation and inter-organisational communication whilst it fully mediates the relationship between inter-organisational interaction quality and inter-organisational communication. The findings of this research provide useful insights into the role of inter-organisational group mechanism in boosting the role of organisational future orientation and interaction quality in inter-organisational communication in humanitarian relief delivery. Hence, a high level of inter-organisational group mechanism not only improves inter-organisational communication in humanitarian relief delivery but also enhances the benefits of organisational future orientation and interaction quality for inter-organisational communication. This research is one of the limited studies that investigate the effect of organisation future orientation and interaction quality on inter-organisational group mechanism and inter-organisational communication in humanitarian relief delivery in sub-Saharan Africa.

Exploring internal organisational communication dynamics in the professional football industry

Purpose Relative to the increasing focus on organisations’ outward communication consistency and coherency, the internal communication taking place between different organisational functions is under-explored. The study aims to address the following two research questions: What form does cross-functional communication take within organisations? How do features of the communication work climate influence the form of cross-functional communication? Design/methodology/approach The study draws on qualitative data generated from semi-structured interviews with media and marketing managers from 33 professional football organisations operating in the English Premier League. Findings Thematic patterns between internal communication practices and different communication climates lead to the development of a new internal organisational communications typology, comprising: Type 1: collaborative symmetrical communication (cohesive climate); Type 2: unstructured informal communication (friendly climate); and Type 3: cross-functional silos (divisive climate). Originality/value Internal organisational communication practices are deemed fundamental to organisational success, yet there remains limited empirical evidence of the form such practices take or how they interact with features of an organisation’s communication climate. The study introduces a new internal organisational communications typology to develop and extend the theory and practice of internal marketing communications.

‘…These Workshops are like Sunday´s Church Visit – but then, it’s Monday Again…’—using Understanding to Bridge Ambitious Talk and Action

Organisational renewal and change often include the experience of a dichotomy between talk and action, leading to increasing skepticism about organisational change initiatives. Our action research is based on a single case study and explores how the divide between talk and action can be overcome to manage change. The study reveals an often-neglected aspect of organisational communication; in addition to utterance and information, successful communication requires understanding to find the missing link between talk and action, as well as creating impact in change processes. The article shows how an intervention can be built on communicative understanding, putting the Luhmannian approach into practice: introducing regular organisation-wide feedback on a change initiative through reflection workshops helped foster understanding of change initiatives and supported bridging the gap between talk and action.

Female leadership in organisational communication perspective: A systematic literature review

This systematic literature review aimed to analyse the studies on organisational communication, especially female leadership. The data collection was conducted on Google Scholar, Researchgate, and other reputable journals using the following keywords: “female leadership in organisational communication,” “women, leadership and organisation,” and “organisation, leadership and gender.” From these searches, fifty articles were investigated for the role of female leadership in organisational communication perspective. The result indicates that women can carry out their role as leaders in line with the organisational transformations. As leaders, women must be able to become the main communicator in the organisation. The results also reveal that from the perspective of organisational communication, many female leaders use democratic leadership styles. In terms of Role Theory, we found that female leaders can carry out their roles well, thus positively impacting the organisation.

Conflict management of Lake Toba halal tourism planning in the perspective of organisational communication

The issue of planning for halal tourism in Lake Toba is controversial, in the form of rejection from residents around the Lake Toba area, this is due to two factors; namely, the issue of halal tourism is considered to threaten the cultural existence of the Batak people and the threat of Islamisation through the medium of halal tourism. This tension requires local governments to take conflict management steps following the existing historical, social context. This study uses an organisational communication perspective to describe the conflicts that occur. This study's findings are that the local government of North Sumatra has not optimally used an organisational communication approach involving all cultural-based community organisations to formulate a mutual agreement regarding halal tourism plans in Lake Toba.

THE EFFECTS OF ORGANISATIONAL COMMUNICATION AND PARTICIPATIVE LEADERSHIP ON ORGANISATIONAL COMMITMENT AND JOB SATISFACTION IN ORGANISATIONS

One of the prerequisites for being an effective leader is good communication, with successful organisational communication positively impacting not only the leader but also employees. In fact, in organisational structures with participative leadership, an efficient working environment is most cogently created by ensuring a harmonious relationship between employees and leadership. In the research conducted in the manufacturing sector, white-collar employees working in automobile companies were the focus group: specifically chosen because they are at a significant status level and their working environment is quite intense. Within the scope of the purpose of the research, survey studies were carried out with 334 employees in 2019, and the analysis was conducted with the SmartPLS 3.2 program. As a result of the analysis, it is concluded that organisational communication and participative leadership in organisations are positively affected by organizational commitment and job satisfaction.

Development and Confirmatory Factor Analysis of the Organisational Communication in Primary Schools Questionnaire

This article describes the development and subsequent testing of scales representing functions and features of school communication among staff in Australian primary schools using the Organisational Communication in Primary Schools Questionnaire (OCPSQ). The OCPSQ was developed to measure aspects of communication occurring vertically between school leadership and staff members and horizontally among staff members. Elements of classical, human relations, and cultural theories were used to guide questionnaire development. Items were developed to represent theorised communication constructs derived from previous literature. Exploratory factor analysis was used to identify the underlying structure of aspects of communication. Confirmatory factor analysis was employed as a validation of the OCPSQ and its constructs. An interpretable ten-factor solution, representing salient functions and features of organisational communication, was established. Scales generated by the OCPSQ were found to have high reliabilities. The scales represented supportive, directive, cultural, and democratic functions, as well as features of communication relating to openness and load.