Emergency preparedness: Online resources

After the April 2007 mass shooting at Virginia Tech, universities across the country realized the need to take a much more proactive role in promoting emergency preparedness across all constituencies on their campuses. Emergency awareness, preparation, and response could no longer remain solely the responsibility of first responders. As a direct result of the Virginia Tech tragedy, many universities across the country launched efforts to train their students, faculty, and staff in multiple aspects of preparedness—from responding to medical emergencies to preparing for severe weather events, from extinguishing small fires to responding to an active shooter.

After Virginia Tech: An analysis of Internet and social media use in campus emergency preparedness

This study gauges the degree to which the nation’s colleges and universities learned a key lesson of the 2007 Virginia Tech tragedy: the need to rapidly disseminate emergency information to the campus community. A content analysis of 162 school Web sites found that three of four contained emergency preparedness information. It appears that most are now prepared to use the Internet and social media to alert stakeholders in the event of campus crises. However, less than half had links to emergency/safety information on their home pages. School size and governance appeared to factor in its placement on each Web site.

The Use of Social Media in Disaster Situations

Recent disasters highlight the importance of social media supporting critical information gathering and dissemination efforts by members of the public. Given that disasters pose unique challenges and social media are evolving rapidly, how can one compare the effectiveness of social media in different disaster situations? Drawing from prior work on e-participation, this paper proposes a novel framework for social media use based on four key modules: selection, facilitation, deliberation, and aggregation. A comparative analysis of social media use following a man-made disaster (the 2007 Virginia Tech tragedy) and during a natural disaster (the 2009 Britain blizzard) exemplifies the value of the proposed framework. Future research can build on and leverage the present work by analyzing and incorporating additional cases on the use of social media in disaster situations.

The Use of Social Media in Disaster Situations

Recent disasters highlight the importance of social media supporting critical information gathering and dissemination efforts by members of the public. Given that disasters pose unique challenges and social media are evolving rapidly, how can one compare the effectiveness of social media in different disaster situations? Drawing from prior work on e-participation, this article proposes a novel framework for social media use based on four key modules: selection, facilitation, deliberation, and aggregation. A comparative analysis of social media use following a man-made disaster (the 2007 Virginia Tech tragedy) and during a natural disaster (the 2009 Britain blizzard) exemplifies the value of the proposed framework. Future research can build on and leverage the present work by analyzing and incorporating additional cases on the use of social media in disaster situations.