Predictive Software Engineering: Transform Custom Software Development into Effective Business Solutions

The paper examines the principles of the Predictive Software Engineering (PSE) framework. The authors examine how PSE enables custom software development companies to offer transparent services and products while staying within the intended budget and a guaranteed budget. The paper will cover all 7 principles of PSE: (1) Meaningful Customer Care, (2) Transparent End-to-End Control, (3) Proven Productivity, (4) Efficient Distributed Teams, (5) Disciplined Agile Delivery Process, (6) Measurable Quality Management and Technical Debt Reduction, and (7) Sound Human Development.

Remote Control: Organisational Control and Monitoring in Distributed Teams

<p>Qualitative data from interviews and diaries show that for managers in distributed teams, monitoring their team’s attitudes is vital. Monitoring attitudes is theorised to be a necessary part of enacting informal controls, essential for knowledge work where formal behaviour and output controls are likely to be insufficient. This suggests an extension to Ouchi’s (1977) influential Behaviour-Output framework to incorporate monitoring attitudes. Impression management and lack of physical proximity is shown to be a potential disruptor of attitude-related monitoring for managers. Pastoral control is then introduced to explain how managers utilise relational techniques to solicit information necessary for monitoring attitudes, and the role of context in enacting organisational control is explicated.</p>

Remote Control: Organisational Control and Monitoring in Distributed Teams

<p>Qualitative data from interviews and diaries show that for managers in distributed teams, monitoring their team’s attitudes is vital. Monitoring attitudes is theorised to be a necessary part of enacting informal controls, essential for knowledge work where formal behaviour and output controls are likely to be insufficient. This suggests an extension to Ouchi’s (1977) influential Behaviour-Output framework to incorporate monitoring attitudes. Impression management and lack of physical proximity is shown to be a potential disruptor of attitude-related monitoring for managers. Pastoral control is then introduced to explain how managers utilise relational techniques to solicit information necessary for monitoring attitudes, and the role of context in enacting organisational control is explicated.</p>

The Theory of One Team: Agile Software Development with Distributed Teams

<p>Team co-location is a hallmark of Agile software development that advocates face-to-face interaction and close collaboration among team members. Distributed teams, however, use Agile methods despite the separation of team members through space, time and culture. Little is known about how distributed teams use Agile methods for software development. A Grounded Theory research study that involved 55 participants from 38 different software companies in the USA, India, and Australia was carried out to investigate the key concern of distributed teams in Agile software development. This thesis proposes “The Theory of One Team” which explains how a distributed team in Agile software development adopts explicit strategies for bridging spatial, temporal, and socio-cultural distances, while facing critical impact factors, in order to become one team. This thesis primarily describes how a distributed team resolves the key concern of becoming one team. This thesis also provides the members of a distributed team with techniques for building trust with one another. In addition, this thesis serves to inform senior managers about the importance of supporting distributed teams in Agile software development.</p>

The Theory of One Team: Agile Software Development with Distributed Teams

<p>Team co-location is a hallmark of Agile software development that advocates face-to-face interaction and close collaboration among team members. Distributed teams, however, use Agile methods despite the separation of team members through space, time and culture. Little is known about how distributed teams use Agile methods for software development. A Grounded Theory research study that involved 55 participants from 38 different software companies in the USA, India, and Australia was carried out to investigate the key concern of distributed teams in Agile software development. This thesis proposes “The Theory of One Team” which explains how a distributed team in Agile software development adopts explicit strategies for bridging spatial, temporal, and socio-cultural distances, while facing critical impact factors, in order to become one team. This thesis primarily describes how a distributed team resolves the key concern of becoming one team. This thesis also provides the members of a distributed team with techniques for building trust with one another. In addition, this thesis serves to inform senior managers about the importance of supporting distributed teams in Agile software development.</p>

Improving mental health care transitions through information capture during admission to inpatient mental health services: a quality improvement study

Background Many interventions aim to improve the transition from ward to community at the time of discharge, with varying success. Guidelines suggest that discharge planning should begin at admission, but in reality this is ideal rather than standard practice. We aimed to develop a novel information capture tool during admission that facilitates and accelerates discharge. Methods A quality improvement study to develop, implement and evaluate a novel tool that improves information capture upon admission to acute mental health wards within a single English National Health Service (NHS) trust. We developed the tool by synthesising existing evidence and working with multi-agency and multi-disciplinary professionals in two co-design workshops. During implementation the tool was piloted on three wards. Ethnographic observations (145 h) and interviews (45) were used to evaluate the implementation of the tool across the three wards. Thematic synthesis was used to consolidate the findings. Results The tool developed considerably as the process evolved. The finished product is a list of 10 information categories that should be captured from external agencies upon admission to hospital to facilitate discharge planning to community settings. Reported advantages of the tool were: (1) facilitating confidence in junior staff to legitimately question the suitability of a patient for an acute ward (2) collecting and storing essential information in a single accessible place that can be used throughout the care pathway and (3) collecting information from the services/agencies to which patients will eventually be discharged. Conclusions Improving the quality of information at admission has the potential to facilitate and accelerate discharge. The novel tool provides a framework for capturing this information that can be incorporated into existing information systems. However, the introduction of the tool exacerbated complex, fragile distributed team dynamics, highlighting the importance of sociocultural context in information flow transitional interventions within distributed teams.

Using Technology to Support Distributed Teams: A Work System-Based Study of an Interdisciplinary Team Responding to COVID-19

Effective teams are essential to meet the complex and dynamic requirements during pandemic response. This case study analyses the work system of mobileSHIELD, a distributed team developing a diagnostic test in response to the COVID-19 pandemic. We conducted interviews with 18 team members to understand how work system design influences the use of technology to support distributed teams. We identified six work system barriers and facilitators. The barriers related to rapidly adopting new technologies and not utilizing features of technologies that support relationships. The facilitators were related to the use of technology to support informal communication, synchronous and asynchronous communication, and mobile technology to improve productivity and collaboration. Our findings indicate technology that is mobile, cloud based, simple and user-friendly can support distributed teams, in particular by improving asynchronous communication. Future research will holistically explore implications for work system design to support interdisciplinary teams responding to societal crises.