Public policy measures for COVID-19 crisis management: lessons from the UAE

PurposeThe COVID-19 pandemic has exposed the fragility of government institutions and prompted a broad range of policy measures from governments around the world. Policy responses to the pandemic have varied considerably, both in nature and in success. This paper highlights the policy capacities of the UAE in different areas that have contributed to managing the COVID-19 crisis. Specifically, the paper examines the functional capacity, analytical capacity, fiscal capacity, well-timed information-sharing capacity and political capacity of the UAE in addressing the pandemic.Design/methodology/approachThe study on which this paper was based adopted a mixed-method approach to analyze policy capacities. The trajectory and timeframe of COVID-19 from February 2020 to February 2021 were observed intensively and included in the policy capacity analysis. The secondary dataset was collected from several sources and assessed using rapid content analysis to highlight the formal and institutional policy measures implemented during the crisis. To complement the policy analysis and understand the key role of policymakers, semi-structured interviews were conducted with local officials working in various line departments that formulate and implement policy strategies for the UAE government.FindingsThe findings of the study showed that although COVID-19 has severely impacted the UAE, the nation has effectively controlled the spread of the virus and reduced its mortality rate. The UAE government has taken swift policy actions concerning coercive control and mitigation based on a centralized decision-making style, the strengthening of administrative capacity by collaboration, coordination with different departments, successful communication with residents, the allocation of adequate financial resources and a high level of trust in the government by citizens.Originality/valueThis work contributes to the existing literature by highlighting the policy capacity approach to managing the crisis. The UAE case can be used by policymakers as comparative studies of policy designs, tools and capabilities that can be implemented to manage future pandemics and other crises.

Urban Policy in Times of Crisis: The Policy Capacity of European Cities and the Role of Multi-Level Governance

This article investigates how the policy capacity of urban governments in Europe to deal with the social challenges caused by the 2008-2009 financial crisis, has been strongly shaped by the institutional multi-level governance (MLG) settings in which cities were embedded. We consider the financial crisis as an important ‘stress test’ for urban policy. Urban governments faced a highly complex, trilemmatic situation: they faced not only growing social and economic problems at the local level, but also a process of devolution of institutional responsibility from central to local governments, and important cuts in central funding. Our analysis is based on an empirical investigation carried out between 2009 and 2016 in six major European cities: Barcelona, Copenhagen, Lyon, Manchester, Milan, and Munich. What clearly emerges from the research is that European cities may still show a certain capacity to innovate and govern economic changes and social challenges only if supported by an enabling MLG system.

The Policy Capacity of Bureaucracy

Bureaucracy is one of the oldest institutions of a government system. Its role and importance have grown immensely in modern government systems. Bureaucrats or public administrators are indispensable in the policy decision making process in the 21st century. From the early conception as a branch of government responsible for the implementation of policy decisions and everyday functioning, bureaucracy has assumed a more active role in the policymaking process. It has gone through many reforms; however, these reforms have been largely incremental and static. While the external environment or the problems faced by bureaucracy is continuously evolving, the change in bureaucracy has not been in the same proportion. In the 21st century, many issues confronting bureaucracy are not only wicked but also global in nature. Moreover, challenges posed by technological disruptions and long-term processes such as climate change put bureaucracy at all levels of a government in a far trickier position than their earlier envisaged basic functions. In dealing with such challenges, the policy capacity of bureaucracy cannot be taken for granted. There are often significant gaps in capacity to anticipate a policy problem, to ensure coordination and preserve legitimacy, to translate global issues at local levels, and to learn from the past. It is crucial to strengthen analytical capacity at the individual and organizational level, operational capacity at the organizational level, and political capacity at the systems level to address these gaps. Tackling capacity gaps systematically would enable bureaucracy to design and implement policy and administrative reforms with a long-term vision of adaptation and evolution instead of merely in reactive mode. The policy capacity framework presented in this article is useful in identifying the capacity gaps that inhibit bureaucracy from evolving and the remedies to address these gaps.

How Transboundary Learning Occurs: Case Study of the ASEAN Smart Cities Network (ASCN)

While policy study of smart city developments is gaining traction, it falls short of understanding and explaining knowledge transfers across national borders and cities. This article investigates how transboundary learning occurs through the initiation and development of a regional smart cities network: the ASEAN Smart Cities Network (ASCN). The article conducts an in-depth case study from data collected through key informant interviews and document analysis. Spearheaded by Singapore in 2017, ASCN is seen as a soft power extension for Singapore, a branding tool for ASEAN, and a symbiotic platform between the private sector and governments in the region. Most transboundary knowledge transfers within the ASCN are voluntary transfers of policy ideas. Effective branding, demand for knowledge, availability of alternative funding options, enthusiasm from the private actors, and heightened interest from other major economies are highlighted as facilitators of knowledge transfer. However, the complexity of governance structures, lack of political will and resources, limited policy capacity, and lack of explicit operational and regulatory mechanisms hinder transboundary learning. The article concludes that transboundary learning should go beyond exchanges of ideas and recommends promoting facilitators of knowledge transfer, building local policy capacity, encouraging collaborative policy transfer, and transiting from an information-sharing platform to tool/instrument-based transfer.

The Governance Conundrum of Powered Micromobility Devices: An In-Depth Case Study from Singapore

With the widespread adoption of powered micromobility devices like e-scooters for transportation in recent times, there have been many associated and potentially unknown risks. While these devices have been beneficial for commuters, managing these technological risks has been a key challenge for governments. This article presents an in-depth case study of Singapore, where these devices were adopted but were eventually banned from footpaths and public paths. We focus on identifying the technological risks and the governing strategies adopted and find that the Singaporean government followed a combination of governing strategies to address the risks of safety, liability, and switching to another transportation mode. The strategy of banning the devices was undertaken after active regulation and prudent monitoring. Based on the Singapore case, we offer policy recommendations for robust infrastructure and policy capacity, government stewardship and inclusive participatory policymaking for safe deployment, and simultaneous adoption of governing strategies to adopt these devices. The regulatory lessons from the case of Singapore can be insightful for policy discussions in other countries that have already adopted or are considering the introduction of powered micromobility devices.