Maritime container terminal service quality in the face of COVID-19 outbreak

The COVID-19 pandemic had a serious impact on global trade in 2020. The interruption of the supply chains due to various restrictions influenced the rapid drop in the transport demand. In the last decade, the global containerized trade has noted the growth of approximately 55,5%, with an average pace of growth of about 5% yearly. Container shipping, as one of the industries vulnerable to economic shocks, has noted a significant drop in trade. The role of maritime container terminals as an integrator and facilitator of global trade in the global supply chains is undisputed. Therefore, the role of services provided by the maritime container terminals has grown in importance. This situation generates the necessity to adapt to these circumstances in a way that expresses the need of improving the service quality, as one of the key aspects of competitiveness. The purpose of this paper is to determine the possibility to verify the relation between COVID-19 impacts on maritime container transport and maritime container terminal service quality. Based on the findings the suggested actions for service quality improvement are proposed.

Digital maritime container terminal - an element of digitalization of container transportation systems

Sea container terminals are an important infrastructure element in the global supply chain. An increase in the number and size of container ships, as well as an increase in container traffic, led to the expansion of sea container terminals and an increase in their capacity. Extra-large container vessels require more handling equipment, as well as more storage space for containers, and increased throughput capacity for supporting infrastructures. To solve these complex problems in a global competition, the search for integrated effective solutions is required. The article proposes a solution to the integrated digitalization of the sea container terminal.

Management of cargo flow processes at a maritime terminal container with the use of information systems of the TOS type

The article explains and discusses the logistic processes occuring inside a maritime container terminal. The processes relate to import as well as export of the goods. A brief characteristisc of the handling equipment, such as: Automated Guided Vehicle, Rail Mounted Gantry Crane, Rubber Tyred Gantry Crane and Ship-to-shore crane has been carried out. During the internal transportation of the containers within the terminal, all the procedures must integrate together. Due to large number of processes taking place in terminals, they base on operating systems such as: Terminal Operating Systems. The characteristics of TOS operating in polish container terminals has been performed. The TOS are IT tools facilitating management of the terminal and leading to improve its efficiency and effectiveness. The purpose of the article is to highlight advantages and benefits of using systems such as TOS..