Not so different altogether: Putting Lean and sociotechnical design into practice in a process industry

Purpose: The shop-floor organization under lean production (LP) has been hotly debated for about three decades. As this organization concept leaves considerable room for interpretation, the content of lean-inspired changes can vary widely. This paper pleads for a contingency view of how LP is implemented and how the outcomes of lean-inspired changes rely on users’ interpretations of the concept in particular production contexts.Design/methodology/approach: A case study was conducted in two large Norwegian chemical plants. Data from the observations and interviews were supplemented by interviews with top managers in 2017 and 2018. The first author also followed a management audit in one plant, assessing the plant’s overall implementation of the company-specific production system.Findings: The lean-inspired changes in the company had brought about a shop-floor organization typically associated with sociotechnical design (STD), including extensive employee choice autonomy and a broad span of control.Originality/value: Our findings demonstrate the importance of understanding how lean is interpreted in different contexts. Our contingency view may aid organizational designers in making more-informed choices by clarifying relevant issues and trade-offs in lean implementations.

Surveillance, stigma & sociotechnical design for HIV

Online dating and hookup platforms have fundamentally changed people’s day-to-day practices of sex and love — but exist in tension with older social and medicolegal norms. This is particularly the case for people with HIV, who are frequently stigmatized, surveilled, ostracized, and incarcerated because of their status. Efforts to make intimate platforms “work” for HIV frequently focus on user-to-user interactions and disclosure of one’s HIV status but elide both the structural forces at work in regulating sex and the involvement of the state in queer lives. In an effort to foreground these forces and this involvement, we analyze the approaches that intimate platforms have taken in designing for HIV disclosure through a content analysis of 50 current platforms. We argue that the implicit reinforcement of stereotypes about who HIV is or is not a concern for, along with the failure to consider state practices when designing for data disclosure, opens up serious risks for HIV-positive and otherwise marginalized people. While we have no panacea for the tension between disclosure and risk, we point to bottom-up, communal, and queer approaches to design as a way of potentially making that tension easier to safely navigate.

Integrating Quality of Life in Sociotechnical Design: A Review of Microgrid Design Tools and Social Indicators

Microgrid systems can provide distributed power to communities that lack basic access to electricity. Scalability, maintenance, and power management are prominent challenges associated with microgrid resilience. These obstacles can be limiting in the continued development of the community. As progress drives an increase in energy demand, the microgrid needs to continue to meet that demand. Designing systems with the appropriate maintenance levels is another obstacle that impacts resiliency. There are many design tools that analyze system performance and cost. One goal of this work is to review a set of these technical models. HOMER Energy, System Advisor Model (SAM), and the Microgrid Design Toolkit (MDT) were reviewed. However, technical and economic performance is just one aspect of design. In the design procedure, social parameters also need to be considered. Few, if any, microgrid design tools consider societal dynamics. This work also aims to evaluate social indicators in the context of sustainable microgrid design. Accordingly, relationships are established between common societal indicators and the microgrid challenges of scalability, maintenance, and power management.

Infrastructures of conservation: Provoking new natures with predator fencing

This paper examines the use of predator fences for conservation in Australia. It argues that these major infrastructures for enclosure act as a form of ‘provocative containment’ in which particular forms of nature are not simply protected but made to happen. The primary focus is Newhaven, a property in remote central Australia managed by the Australian Wildlife Conservancy, a non-profit organization with the biggest estate of privately managed land for conservation in the nation. At Newhaven, the first stage of an ambitious and expensive predator fencing programme has recently been completed, with a second phase under construction that will see the property become the site of the largest feral cat-free enclosure on the planet. In analysing this significant material infrastructure, and the practices and discourses that the Australian Wildlife Conservancy deploys to both justify and attract funding for it, it is possible to see a new conceptualization of conservation emerging in which nature is not simply offered sanctuary but actively stimulated and simulated. The Newhaven fence is much more than a passive material boundary between desired and undesired life. It is a reality-generating device with complex and contradictory biopolitical effects. The concept of provocation highlights how the fence emerges as a deliberate intervention into the dynamics of life. We examine how this is done in four distinct ways: through the sociotechnical design and construction of the fence as ‘cat-proof’, by enrolling Indigenous labour and tracking skills to kill cats, through the use of ecological surveys and baselines to make some life calculable, and via the translocation of species in order to allow them to be both protected and flourish. Each of these practices is essential to making new natures at Newhaven through the complex dynamics of provocation and containment. The issue is: what sort of nature?