Legal compliance, risk and crisis management

In the current environment, it is more important than ever for event professionals to recognise and understand their legal obligations and be able to ensure compliance. While many of the associated issues are complex, a sound understanding of their implications is an essential part of the event manager’s toolkit. In fact, issues associated with legal compliance represent one of the most significant areas of risk for practitioners in the events industry.

“Keep Calm and Get Informed”

COVID-19 is a new ongoing pandemic and an alarming public health issue which urges emergency measures at a national and international level. This chapter uses a collaborative message-centered approach and explores how the Department for Emergency Situation (DES) in Romania tailored its verbal and visual messages to this pandemic and how the Romanian online users assessed the DES involvement in the risk and crisis management. The quantitative and qualitative content analyses showed that DES laid an emphasis on the narratives of informational responsibility and responsibility in action, whereas online users focused on the narratives of multilayered rationalization and a multifaceted incompetence.

Assessing the Correlation of Crisis Management Studies and Small States Studies: a Literature Review of Web of Science Database

The contemporary global area is under constant upheaval also due to the occurring risks and crisis oscillating from natural, economic and humanitarian issues. Within this framework, risk and crisis management require effective solutions, but the scope of the latter is questionable, when it comes to specific questions such as correlation of the crisis management research and the state size. Paper contributes to the crisis management research, with the specific aim to assess the development of small states research within the crisis management research. A literature review of the Web of Science Core Collection database will be used as a source for answering the following research questions: (1) the development of crisis management research, and (2) the correlation of crisis management studies and small states studies. The results will show how small states studies are integrated within crisis management research, and give an insight for future research endeavours.

Understanding organizational aspects for managing crisis situations

Purpose The uncertainty of the current economic environment increases the risk of organizational failure. The traditional approach intends the crisis as a phenomenon that can be managed according to some predetermined and well-defined procedures. Although this traditional approach emphasizes on the technical dimension, it does not take into account that organizational dimension, which instead plays a crucial role in the circumstances of today’s crisis. The purpose of this paper is to investigate which are the most effective organizational practices able to promote an adequate culture prevent or manage effectively crisis situations. Design/methodology/approach A group of Italian military and civil opinion leaders took part in the study. Authors hypothesized that the military organizations, being defined as “High Reliability Organization,” have organizational characteristics that allow them to manage crisis situations more effectively, and, for this reason, they can be taken as a reference by civil organizations. Findings The results show noticeable differences about organizational attributes concerning the two organizations. According to the results, the military organization has the most appropriate organizational dimensions to prevent and manage the crisis situations. Originality/value The originality of this paper lies in the empirical and theoretical framework provided to analyze risk and crisis management, based on the comparison between military and civil organizations. The paper aims to be a starting point from which a positive process of cultural osmosis between the two organizations can be promoted.