The Influence of Social Networks on Communication Satisfaction within the Organizations

2012 ◽  
pp. 545-566 ◽  
Author(s):  
Danijela Lalic ◽  
Ugljesa Marjanovic ◽  
Bojan Lalic
Keyword(s):  
Social Networks ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Relevant Information ◽  
Communication Satisfaction ◽  
Communication Management ◽  
Communication Processes ◽  
Information And Communication ◽  
Insight Into ◽  
New Framework

Today, technological achievements that significantly influence communication management are Social Networks in virtual environment. The latest research clearly indicates that this trend is going to last in the future. It is considered as a fact that there are many changes and innovations in the field of information and communication technologies during the past few decades. Development of communication technologies has provided a new framework for organizing corporate communication processes, both internally and externally. Channels for the transfer of relevant information had been faced with huge technological improvement, but fact analysis and former research do not provide insight into specific motivation patterns for usage of Social Networks among employees, nor into their influence on Communication Satisfaction within the organizations.

Electronic Government Implementation Projects with Multiple Agencies

2010 ◽  
pp. 135-153
Author(s):  
Alvaro Junqueira ◽  
Eduardo Henrique Diniz ◽  
Marcelo Fernandez
Keyword(s):  
Electronic Government ◽  
Success Rates ◽  
Communication Management ◽  
Procurement Management ◽  
Federal Revenue ◽  
State Apparatus ◽  
State Tax ◽  
Depth Study ◽  
Information And Communication ◽  
Potential Use

Contemporary public administrations have been suffering several ways of pressure to promote modernization in their structures and services. One of governments’ options to meet that demand lies in the potential use of information and communication technology for the benefit of better service to citizens and greater state apparatus efficiency. This contemporary movement particularly connected with personal computing and the Internet arrival has been called Electronic Government (e-Gov). One of its actions relates to building government electronic services that integrate several government agencies in a collaborative format. However, e-Gov projects demanding integration to this degree have an implementation complexity that is greater than traditional projects, which reflects on low success rates worldwide. This paper investigates the good practices identification in multi-agency e-Gov project management. Using the PMBOK framework, this paper presents an in-depth study of Nota Fiscal Eletrônica - NF-e (Electronic Invoice) project implementation. This project was based on a nationwide integration of multiple agencies (26 State Tax Administrations, the Brazilian Federal Revenue Service and nineteen large companies) and faced major technical and management complexity. The results found suggest that the project was implemented in an informal way, however with impressive results. There were identified two complementary management models. The first model was nationwide, focused in Scope and Communication Management. The second model was local to each institution, focused in Cost, HR and Procurement Management.

scholarly journals FUNDAMENTAL ASPECTS OF COMMUNICATION MANAGEMENT, IN THE CASE OF PUBLIC ADMINISTRATION

2014 ◽  
Author(s):  
Dorian Pocovnicu
Keyword(s):  
Public Administration ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Communication Process ◽  
Communication Management ◽  
The Public ◽  
New Information ◽  
Future Challenges ◽  
Information And Communication ◽  
Institutional Communication

Efficient communication is one the most important instruments used for the purpose of generating change inside and outside an organization. It can contribute to adjusting attitudes and the manner of approaching the present and future challenges and to changing behavioral patterns. The mission and the objectives of organizational communication are highly interrelated with organizational change and environment characteristics, in which the organization functions. The communication performed by the public administration institution outside is an institutional communication, extra-organizational, which presents the following purposes: strengthening its image, stimulating an environment of trust and affinity from the citizens (Kotler & Lee, 2007). We are of opinion that the management of communication performed by a public administration institution features three fundamental aspects, relevant for institutional communicators when designing and managing the institutional communication: communication efficiency, communication process and the implications of the new information and communication technologies (ICT) for this process.

scholarly journals Komunikacijos ir informacijos vadyba šiuolaikinėje organizacijoje: teorija ir praktika

2010 ◽  
Vol 52 ◽  
pp. 109-113
Author(s):  
Lijana Stundžė
Keyword(s):  
Communication Management ◽  
Information And Communication

Šiuolaikinė organizacija, siekdama išlikti konkurencinėje aplinkoje, į tradicines vadybos sistemas privalo integruoti informacijos ir žinių vadybos principus. Atsiranda poreikis valdyti nematerialiuosius išteklius, todėl stebima informacijos vadybos kaita, vystosi žinių vadyba, kurios esmė – neapčiuopiamų išteklių naudojimas, valdymas ir tobulinimas. Žiniomis grįstos visuomenės kūrimas yra ekonomikos plėtros, darbo vietų kūrimo ir socialinės gerovės užtikrinimo pagrindas. Siekiant aptarti informacijos, žinių ir komunikacijos vadybos taikymo modernioje organizacijoje teorines ir praktines galimybes, Vilniaus universiteto Komunikacijos fakultete buvo organizuota mokslinė konferencija.Review of the conference “The Scope of Information and Communication Management“Lijana Stundžė

MODERN TECHNOLOGIES FOR THE USE OF INFORMATION RESOURCES OF POLITICAL POWER

2020 ◽  
Vol 4 (12) ◽  
pp. 114-118
Author(s):  
S. S. RYBAKOVA ◽  
Keyword(s):  
Political Power ◽  
Information Resources ◽  
Communication Management ◽  
Communication Environment ◽  
Information And Communication ◽  
Structural Object ◽  
Types Of Information ◽  
Modern Technologies

The article analyzes modern technologies of using information resources of political power in Russia. It is shown that this process faces certain difficulties, but is irreversible. The use of the concept of electronic management in the design of information and communication management environment is proposed. For this purpose, a structural-object approach is used. The formation and use of the information and communication environment will provide conditions for the collection, preservation, dissemination and integrated use of all types of information resources, and will increase the effectiveness of the activities of political authorities in this area.

The Communication and Information Role on the Innovation Process Performance in the Collaborative Context

2014 ◽  
pp. 162-210 ◽  
Author(s):  
Thais Zaninelli
Keyword(s):  
Economic Activity ◽  
Innovation Process ◽  
Service Development ◽  
Collaborative Network ◽  
Quality Factors ◽  
New Service Development ◽  
Communication Management ◽  
Management Quality ◽  
Information And Communication ◽  
Collaborative Context

Services are at the center of economic activity, and the New Service Development (NSD) process has gained increased attention. Given the complexity involved in this NSD process, it can be carried out by the collaboration of a network of partner companies. In this way, it becomes increasingly relevant to understand the complex NSD process and how this process happens in the Collaborative Network context, contributing to understand how CNs can potentiate NSD process as well as which CN quality factors influence NSD success. This chapter was developed based on a literature review and case studies of four complex New Service Development (NSD) processes. The main objective of this chapter is to emphasize the importance that some CN quality factors, such as information and communication management quality, have along different process stages of innovation services and by consequence the final service success.

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