Higher Education Quality as an Organizational Culture

2013 ◽  
pp. 69-84
Author(s):  
Ulf-Daniel Ehlers
Keyword(s):  
Higher Education ◽  
Organizational Culture ◽  
Education Quality ◽  
Higher Education Quality

scholarly journals IMPLICACIONES DE LA CULTURA ORGANIZACIONAL DE INSTITUCIONES DE EDUCACIÓN SUPERIOR EN LA IMPLANTACIÓN DE SISTEMAS DE GESTIÓN DE LA CALIDAD CON RESPONSABILIDAD SOCIAL. IMPLICATIONS OF ORGANIZATIONAL CULTURE OF HIGHER EDUCATION SYSTEMS IN THE IMPLEMENTATION

2013 ◽  
Vol 4 (2) ◽  
pp. 48-70
Author(s):  
Julio Márquez-Rodríguez ◽  
Sergio Ochoa-Jiménez ◽  
Beatriz Ochoa-Silva
Keyword(s):  
Higher Education ◽  
Organizational Culture ◽  
Quality Management ◽  
Social Responsibility ◽  
Education Quality ◽  
Educación Superior ◽  
Cultural Elements ◽  
Educacion Superior ◽  
Higher Education Systems ◽  
Higher Education Quality

Los rasgos de la cultura organizacional de las instituciones de educación superior juegan un papel preponderante para facilitar la implementación de propuestas de mejora. El presente artículo muestra los resultados de un estudio de cultura organizacional en una universidad mexicana que se prepara para la implementación de un sistema de gestión de la calidad con responsabilidad social, con la finalidad de reconocer, a través de la adecuación de un modelo de diagnóstico y la aplicación de herramientas de recopilación de datos, cuáles son los elementos culturales que favorecen o limitan dicha implementación. A partir de los resultados se propone un conjunto de estrategias para gestionar los elementos culturales y alinearlos en función de los objetivos estratégicos de la organización.Palabras clave: cultura organizacional, educación superior, calidad, responsabilidad socialAbstractThe features of the organizational culture of higher education institutions play an important role to facilitate the implementation of proposals for improvement. This article shows the results of a study of organizational culture on a MexicanUniversity preparing for the implementation of a quality management social responsibility, in order to recognize, through the adaptation of a model of diagnosis and implementation of data collection tools, what are the cultural elements that favor or limit such implementation. From the results, we propose a set of strategies to manage cultural elements and align them according to the organization's strategic objectives.Keywords: Organizational Culture, Higher Education, Quality, Social Responsibility

Promoting Autonomous Learning through Self-, Peer-, and Co-assessment to Ensure High Quality in Georgian Higher Education (a case study of International Black Sea University, Georgia)

2017 ◽  
Vol 2 (2) ◽  
Author(s):  
Irma MESIRIDZE ◽  
Nino TVALTCHRELIDZE
Keyword(s):  
Higher Education ◽  
Black Sea ◽  
Communication Technology ◽  
Bologna Process ◽  
Education Quality ◽  
Education Students ◽  
Higher Education Quality ◽  
Information And Communication ◽  
The Bologna Process

The Bologna Process, Information and Communication Technology, and market forces have brought manyinnovations and great changes to higher education systems throughout Europe. Reforms in higher educationhave taken a new direction, towards making higher education students more autonomous. However, manycountries have not really adopted this innovative way of teaching and still maintain an old ‘transmission’ stylewhich often entails teachers trying to pour knowledge into the minds of their students. Promoting autonomouslearning (the ability of students to manage their own learning) in higher education is crucial both for theindividual and society, as the idea of an academic student comprises critical reflective thinking and theimportance of becoming an independent learner. This article will discuss the importance of promotingautonomous learning throughout self, peer and co-assessment for higher education quality enhancement. Thepaper will examine the case of International Black Sea University’s MA students enrolled in the Higher EducationManagement program. The analyses of a survey will be used to discuss the significance of autonomous learningfor students and their readiness for self, peer and co-assessment.

scholarly journals Conceptualising External and Internal Quality Assurance in Higher Education: A Pragmatist Perspective

2016 ◽  
Vol 2 ◽  
Author(s):  
Francis Ansah
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Current Understanding ◽  
Education Quality ◽  
Internal Quality ◽  
Practical Relevance ◽  
Higher Education Quality ◽  
Internal Quality Assurance ◽  
The Relationship ◽  
Education Quality Assurance

The traditional tension between external and internal quality assurance implementation in higher education appears to be declining, based on a rethinking of the relationship between the two concepts. Although there are quality assurance agencies that still consider external and internal quality assurance as separate entities, most quality assurance agencies now regard the two concepts as complementary. In this paper, a case is put that the present rethinking of external and internal quality assurance in most higher education settings is guided by pragmatism, but not explicitly acknowledged in the literature. For a better appreciation of pragmatists’ influence on the current understanding of the relationship between external and internal quality assurance in higher education, this paper provides a further pragmatist conceptualisation of the two concepts to enhance stakeholders’ appreciation of employing a pragmatist approach to quality assurance practices in higher education. The conceptualisation is done through a pragmatist analysis of selected international accounts on higher education quality assurance. The paper concludes that pragmatism helps to understand external and internal quality assurance as nested concepts with reciprocities of accountability and improvement roles, and influences which call for alignment of perspectives through negotiations and settlements in order to focus on their practical relevance for implementation in higher education. La tension traditionnelle entre l’implémentation de systèmes d’assurance qualité interne et externe dans l’enseignement supérieur semble s’affaiblir grâce à la reconsidération de la relation entre ces deux concepts. Bien qu’il existe des agences d’assurance qualité qui continuent à considérer les assurances qualité interne et externe comme deux entités distinctes, la plupart des agences considèrent désormais qu’elles sont complémentaires. Cet article soutient que la nouvelle manière de penser les assurances qualité interne et externe dans l’enseignement supérieur est guidée par un souci de pragmatisme mais est encore peu reconnue dans la littérature. Pour mieux apprécier l’influence des pragmatistes sur la compréhension actuelle de la relation entre les assurances qualité interne et externe, cet article offre une conceptualisation pragmatique approfondie de ces deux concepts dans le but d’augmenter l’appréciation des parties prenantes pour l’utilisation d’une telle approche. La conceptualisation proposée provient d’une analyse pragmatique d’un choix d’expériences internationales en matière d’assurance qualité pour l’enseignement supérieur. En conclusion, cet article affirme que le pragmatisme aide à comprendre les assurances qualité interne et externe comme des concepts imbriqués qui ont des rôles réciproques en ce qui concerne la responsabilisation du système et son amélioration. Ces rôles ainsi que l’influence exercée par ces deux types d’assurance qualité requièrent des négociations et accords, pour s’accorder sur les perspectives et pouvoir ensuite se concentrer pleinement sur la pertinence pratique de leur implémentation dans les systèmes d’enseignement supérieur. 

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