Selection of Key Characteristics for Crops to Deal with Climate Change Through Quality Function Deployment

Author(s):  
A. Robayo Avendaño ◽  
D. Prato Garcia
2015 ◽  
Vol 22 (7) ◽  
pp. 1281-1300 ◽  
Author(s):  
Satyendra Kumar Sharma ◽  
Vinod Kumar

Purpose – Selection of logistics service provider (LSP) (also known as Third-party logistics (3PL) is a critical decision, because logistics affects top and bottom line as well. Companies consider logistics as a cost driver and at the time of LSP selection decision, many important decision criteria’s are left out. 3PL selection is multi-criteria decision-making process. The purpose of this paper is to develop an integrated approach, combining quality function deployment (QFD), and Taguchi loss function (TLF) to select optimal 3PL. Design/methodology/approach – Multiple criteria are derived from the company requirements using house of quality. The 3PL service attributes are developed using QFD and the relative importance of the attributes are assessed. TLFs are used to measure performance of each 3PL on each decision variable. Composite weighted loss scores are used to rank 3PLs. Findings – QFD is a better tool which connects attributes used in a decision problem to decision maker’s requirements. In total, 15 criteria were used and TLF provides performance on these criteria. Practical implications – The proposed model provides a methodology to make informed decision related to 3PL selection. The proposed model may be converted into decision support system. Originality/value – Proposed approach in this paper is a novel approach that connects the 3PL selection problem to practice in terms of identifying criteria’s and provides a single numerical value in terms of Taghui loss.


2021 ◽  
pp. 095042222110193
Author(s):  
Cliff Welborn ◽  
Kimball Bullington ◽  
Kristie Abston

This study sought to utilize Six Sigma techniques to guide the design and selection of promotional materials and strategies to attract college students to an undergraduate Supply Chain Management major. Affinity Diagramming was used to collect and summarize students’ comments on what factors they considered when selecting a career. Pareto was used to prioritize their responses. Quality Function Deployment was used to align promotional materials and strategies to ensure that they addressed the factors identified by the students. Six unique promotional materials and strategies were identified as the most effective in attracting students to the Supply Chain Management major.


2011 ◽  
Vol 32 (5) ◽  
pp. 2771-2782 ◽  
Author(s):  
Abdelraoof Mayyas ◽  
Qin Shen ◽  
Ahmad Mayyas ◽  
Mahmoud abdelhamid ◽  
Dongri Shan ◽  
...  

2010 ◽  
Vol 2 (1) ◽  
pp. 19-25
Author(s):  
Kazumoto Hoshiai ◽  
Sachiko Okazaki ◽  
Tanaka Yoshinobu ◽  
Taro Kogiso ◽  
Fukuzawa Ran ◽  
...  

Author(s):  
Andri Erawati ◽  
Lukmandono Lukmandono ◽  
Rony Prabowo

The exhibition that has been followed by the SMEs in East Java is currently profitable and hurt. The advantage of the exhibition is the SMEs helped to introduce the product, but still less profitable for the SMEs because not all the exhibits crowded by consumers, so it is not optimal in the sale of products. It is influenced by several things such as location selection, less weighted exhibit themes and many other things that can affect. This research aims to determine the attributes of consumers ' desire to increase product sales along with a prioritized technical function variable to be repaired through the integration of the Kano method and the Quality Function Deployment. From the calculations obtained category Must be 5 attributes, One Dimensional 3 attribute, attractive 5 attributes and Indeffrent 2 attributes. Where is the value of Adjustment Importance (%) of the highest value is as follows: promotion and publication of exhibitions by Event Organizer is more driven/active in digital media as well as newspapers to attract 11.77% of visitors, selection of the right area according to the products offered and local community shots 11.38%, decoration exhibition stand more impressive 11.18%, and security and cleanliness during maintenance maximum 11.08%. 


2020 ◽  
Author(s):  
Resit Unal ◽  
Derya Jacobs ◽  
Charles Keating ◽  
Paul Kauffmann ◽  
Abel Fernandez

2019 ◽  
Vol 3 (2) ◽  
pp. 60
Author(s):  
Chistofora Desi Kusmindari

Permasalahan dalam penelitian ini adalah bagaimanakah peningkatan kualitas layanan konsumen CV. Sinar Jaya Agung dengan metode servqual dan quality function deployment dengan tujuan untuk mengetahui persepsi konsumen dengan metode servqual, untuk menentukan nilai gap servqual antara persepsi dan harapan konsumen, dan untuk meningkatkan kualitas layanan sesuai dengan kebutuhan dan keinginan konsumen dengan menggunakan metode quality function deployment. Hasil penelitian ini menunjukkan bahwa semakin tinggi nilai customer satisfaction performancemaka semakin tinggi pula tingkat persepsi konsumen terhadap atribut oleh responden, nilai gap servqual diperoleh nilai tertinggi sebesar 0,35 pada atribut karyawan memiliki kompetensi dan profesional dalam melayani pelanggan. Dengan demikian dapat diartikan bahwa kualitas layanan konsumen yang diberikan sudah bisa dikatakan baik. Hasil pengujian quality function deployment menunjukkan bahwa untuk meningkatkan kualitas layanan sesuai dengan kebutuhan dan keinginan konsumen, maka perusahaan harus melakukan beberapa perbaikan, antara lain: lokasi perusahaan harus mudah dijangkau oleh konsumen, penyediaan checklist pembersihan, pemberian pelatihan rutin kepada karyawan, serta service yang baik dari karyawan pada konsumen.


Sign in / Sign up

Export Citation Format

Share Document