IT Outsourcing Relationships in Swedish Public Organizations

Author(s):  
Ilir Çelaj ◽  
Lazar Rusu
2020 ◽  
Vol 9 (11) ◽  
pp. e81491110390
Author(s):  
Paulo Ribeiro Felisoni ◽  
Fellipe Silva Martins ◽  
Marcos Antonio Gaspar

Although Information Technology Outsourcing (ITO) is common in private companies, it is less common in public organizations. In addition, extant literature focuses mainly on private companies and researchers from public organizations use and replicate these results often without adequate validation for the public context. This points to a scenario in which ITO studies may have worse results due to the lack of an appropriate theoretical framework. To analyze this disparity, the existing literature on IT, public organizations and outsourcing is reviewed. A systematic review of the literature allows to extract the content organized by groups. Thus, a framework is proposed to understand the main dimensions of monitoring IT outsourcing for public organizations. The results point to four main criteria (monitoring, relationship, performance and uncertainty) divided into 16 sub-criteria. This study contributes to the literature by refining the IT outsourcing theories for the public sector and providing a platform for advances in future studies.


2015 ◽  
Vol 6 (2) ◽  
pp. 20-37 ◽  
Author(s):  
Horea Rusu ◽  
Emil Jensen

IT outsourcing relationship is the relationship in the outsourcing agreement between the service provider and service receiver. The overall IT outsourcing success is directly influenced by the IT outsourcing relationship. However, not much attention has been given in research literature to the IT outsourcing relationship in public organizations and even less regarding the IT outsourcing relationship in Swedish public organizations. This study investigates the factors that hinder the post-contract stage of IT outsourcing relationship in Swedish municipalities. The research was performed through case studies in two Swedish municipalities and has revealed nine hindering factors in the post-contract stage of an IT outsourcing relationship. The findings of this study contribute to the few existing research on the hindering factors of the post-contract stage of the IT outsourcing relationship in public organizations.


Author(s):  
Linda MEIJER-WASSENAAR ◽  
Diny VAN EST

How can a supreme audit institution (SAI) use design thinking in auditing? SAIs audit the way taxpayers’ money is collected and spent. Adding design thinking to their activities is not to be taken lightly. SAIs independently check whether public organizations have done the right things in the right way, but the organizations might not be willing to act upon a SAI’s recommendations. Can you imagine the role of design in audits? In this paper we share our experiences of some design approaches in the work of one SAI: the Netherlands Court of Audit (NCA). Design thinking needs to be adapted (Dorst, 2015a) before it can be used by SAIs such as the NCA in order to reflect their independent, autonomous status. To dive deeper into design thinking, Buchanan’s design framework (2015) and different ways of reasoning (Dorst, 2015b) are used to explore how design thinking can be adapted for audits.


1993 ◽  
Vol 10 (1) ◽  
pp. 49-59
Author(s):  
Mohamed Karbal

During the last two decades, the politics of certain Arab countrieshave been influenced by various Islamic groups. Some of these groupshave expressed their dissatisfaction with the performances of theirgovernments by Using the available political channels to seek change;others have resorted to violence. Armed protests have taken the form ofbombings, assassinations, and mass demonstrations.Suicide attacks and armed struggle took place against Israeli, American,and French forces in Lebanon (1982-83). President Sadat of Egyptwas assassinated in 1981 by Egyptian military pemnnel who were membersof an Islamic movement. Another armed struggle against the Syrianregime was initiated by the Syrian Islamic Front in 1976-82. Numerousdemonsttations against the governments of Morocco, Algeria, and Tunisiatook place during the 1980s.Other Muslim groups attempted to participate in the decision-makingprocess in their countries. The Society of Muslim Brothers in Egypt encouragedits prominent members to run for election to the Egyptian Parliament.However, the Society was not considered a legal party accordingto Egyptian law. The Wafd, a legitimate party, allowed the Society ofMuslim Brothers to campaign under their banner. As a result, membersof the Society voted in accordance with their ideological and political beliefsrather than the Wafd party line. In Jordan, the Society of MuslimBrothem campaigned as an independent party during the 1988 electionsand won twenty percent of the seats.Due to the Arab countries’ economic and strategic importance, variousgovemments, scholars, and private and public organizations have paid closeattention to these incidents. In an attempt to understand this phenomenon,academic conventions have been held, books and articles have been published,and gmnts have been awarded for research. Western and Arabscholars have described it with such labels as Islamic fundamentalism,revivalism, awakening, reformism, resurgence , renewal, militancy, or simply ...


Author(s):  
Michael Heym ◽  
Martin Seeburg
Keyword(s):  

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