Semantic Collaborative Task Management Tool with Social Media Integration

Purpose The management of organisational knowledge and the promotion of staff knowledge sharing are largely neglected in higher education institutions. The purpose of this study is to examine how enterprise social networks can enable staff knowledge sharing in communities of practice in that context. Design/methodology/approach The study is framed as an Action Research project, covering three cycles over a 12-month period. During the Diagnosing phase, a conceptual model was developed for empirical testing. Data were collected through 30 semi-structured interviews and a number of focus groups. This was supplemented by content analysis and reflective journaling. Findings The findings support the conceptual model and provide insight into the antecedents necessary for the creation of an enterprise social network-enabled knowledge-sharing environment, the motivators for and barriers to participation, and the perceived organisational and individual benefits of increased staff knowledge-sharing activity. Research limitations/implications As the study has a higher education focus, all of the findings may not be generalizable to other types of organisation. Further development of the conceptual model and testing in other contextual settings will yield greater generalizability. Practical implications A number of findings have practical implications for the management of higher education institutions, such as the evidence of a divide between faculty and other staff. In general, the study findings provide an opportunity for educationalists to better understand the scope and impact of employing social media platforms for knowledge sharing. Originality/value This paper adds to the growing body of work on organisational implementations of social media, and should be of interest to practitioners and researchers undertaking similar projects.

Download Full-text

The use of social media by South African organisations

Journal of Advances in Management Research ◽

10.1108/jamr-05-2017-0063 ◽

2018 ◽

Vol 15 (2) ◽

pp. 198-210 ◽

Cited By ~ 2

Author(s):

Nomusa Nomhle Dlamini ◽

Kevin Johnston

Keyword(s):

South Africa ◽

Social Media ◽

South African ◽

Quantitative Research ◽

Brand Management ◽

Research Question ◽

Management Tool ◽

Content Type ◽

Quantitative Research Methods ◽

Main Research

Purpose The purpose of this paper is to present how organisations in South Africa are using social media. The paper further explores the value of social media to South African organisations and if it is important for an organisation to have a social media presence. Design/methodology/approach The study used quantitative research methods to answer the main research question and sub-questions. Findings The data collected revealed that most organisations in South Africa are using social media for free advertising, CRM and marketing. The popular social media sites used by these organisations are Facebook and Twitter, with LinkedIn increasing in popularity. The data further revealed that social media is important in organisations for relationship building, contact keeping advertising, marketing, attracting customers, brand management and information gathering. Research limitations/implications The role of social media is changing, it was initially a marketing tool, but the findings revealed that majority of organisations are using social media for free advertising, CRM and marketing. Social media is an easy CRM tool that offers effective and efficient capabilities. Practical implications It is important to use integrate social media with the organisations processes to market and advertise new products, it is an instant and cost-saving way of communicating with customers, and helps in reaching and attracting new customers. Social implications Social media is important for keeping contact and building relationships with customers, advertising and marketing, way to attract customers, brand management tool and gathering information. Originality/value The study provides guidance to how organisation can use social media, identifying the value of using social media and highlighting the importance of social media in an organisation in the South African context.

Download Full-text

Beyond Disciplinary Boundaries: Mapping Educational Science in the Discourse on Social Media

Teachers College Record ◽

10.1177/016146811912101403 ◽

2019 ◽

Vol 121 (14) ◽

pp. 1-24 ◽

Cited By ~ 1

Author(s):

Martin Rehm ◽

Stefania Manca ◽

Diana L. Brandon ◽

Christine Greenhow

Keyword(s):

Social Media ◽

Previous Literature ◽

Academic Disciplines ◽

Comprehensive Overview ◽

Disciplinary Boundaries ◽

Search Terms ◽

Current State ◽

Literature Reviews ◽

Number Of Publications ◽

Media Integration

Social media has attracted considerable scholarly interest. Previous research has demonstrated the need for a more comprehensive overview of social media research across diverse disciplines. However, there is a lack of research that identifies the scope of social media integration across educational settings and how it relates to research in other academic disciplines. Harnessing the search terms of previous literature reviews, this study collected data on 80,267 articles from the Web of Science Core Collection database using search terms that were based on previous literature reviews. The data were analyzed using a combination of co-citation and bibliometric analyses via a mixed-methods approach. Our results show that there has been a constant increase in the number of publications concerned with social media, both as a transversal topic and within the educational sector. We are also able to show a range of topical domains in which the vast majority of research on social media is conducted. Our findings have practical implications for scholars and practitioners alike. Scholars can benefit from these types of analyses to identify authors and topic clusters that might otherwise have been unrecognized. Similarly, practitioners can benefit from this overview of the current “state-of-the-art” on social media.

Download Full-text

Barriers to Emerging Technology and Social Media Integration in Higher Education

Social Media in Higher Education ◽

10.4018/978-1-4666-2970-7.ch017 ◽

2013 ◽

pp. 334-354 ◽

Cited By ~ 1

Author(s):

Ana Adi ◽

Christina Gasser Scotte

Keyword(s):

Higher Education ◽

Social Media ◽

Case Studies ◽

Technological Innovation ◽

Emerging Technologies ◽

Higher Education Research ◽

It Infrastructure ◽

The Uk ◽

Training Delivery ◽

Media Integration

With technological innovation and social media infiltrating every field of activity, it was only a matter of time until universities and faculty would need to embrace the technological challenge. This chapter offers three case studies of social media training delivery in universities and researcher centres in the UK, USA, and Bahrain. These case studies cover the use of emerging technologies in higher education research, teaching and policy, and associated first- and second-order barriers to their implementation. Results and impact of the training sessions, including questions asked and feedback provided by participants are also discussed. The chapter emphasizes the increasing interest in training in emerging technologies for educators and affiliated university staff, but also highlights the challenges faced when promoting tools and platforms not supported by either the IT infrastructure of the universities or the policies in place.

Download Full-text

A Model for Mobile Social Media Integration in Constructivist ESL Classrooms

Handbook of Research on Mobile Technology, Constructivism, and Meaningful Learning - Advances in Educational Technologies and Instructional Design ◽

10.4018/978-1-5225-3949-0.ch004 ◽

2018 ◽

pp. 68-89 ◽

Cited By ~ 2

Author(s):

Ellen Yeh ◽

Nicholas Swinehart

Keyword(s):

Social Media ◽

Technology Literacy ◽

Academic English ◽

Art Students ◽

Learning Contexts ◽

Social Media Platforms ◽

Intensive Program ◽

Social Constructivist Learning ◽

Media Integration ◽

Esl Curriculum

Social media, with its ability to create opportunities for interaction, presents a platform for applying technology into social constructivist learning contexts in innovative and meaningful ways. This chapter proposes a model for integrating mobile social media in a content-based ESL curriculum. Newly-arrived international art students were introduced to popular social media platforms and were trained on how to use these tools to conduct research and document their experiences in the field during a summer intensive program. Results are discussed in terms of effects on students' academic English knowledge and abilities, knowledge of local academic and creative cultures, and technology literacy. Finally, limitations and implications for future studies are explored.

Download Full-text

Information Technology Transfer in Econometric Forecasting: A Pictorial Approach

Journal of Information Technology ◽

10.1177/026839629300800102 ◽

1993 ◽

Vol 8 (1) ◽

pp. 3-13

Author(s):

P. Pete Chong ◽

Ye-Sho Chen ◽

James M. Pruett

Keyword(s):

Information Technology ◽

Technology Transfer ◽

Information Exchange ◽

Management Tool ◽

Task Management ◽

System Maintenance ◽

Concise Information ◽

Entity Relationship ◽

Entity Relationship Diagrams

Successful information technology transfer requires effective communication and clear, concise information exchange. This paper, using the Louisiana econometric model as a case study, proposes a pictorial approach to present and manage complex factors essential to information technology transfer. The approach utilizes multi-layer entity-relationship diagrams to provide a meaningful framework for the entire forecasting process, provide clarity to ensure better model maintenance when changes in social/economic structures require reformulations, and provide a procedural and data dictionary for clear documentation. The pictorial approach is both intuitive and readable, capable of serving as a task management tool, a model implementation aid, and a system maintenance resource.

Download Full-text