Empowering the Knowledge Worker: End-User Software Engineering in Knowledge Management

Author(s):  
Witold Staniszkis
2011 ◽  
pp. 1537-1546
Author(s):  
Giovanni M. Sacco

End-user interactive access to complex information is one of the key functionalities of knowledge management systems. Traditionally, access paradigms have focused on retrieval of data on the basis of precise specifications: examples of this approach include queries on structured database systems, and information retrieval. However, most search tasks, and notably those typical of a knowledge worker, are exploratory and imprecise in essence: the user needs to explore the information base, find relationships among concepts, and thin alternatives out in a guided way.


Author(s):  
Giovanni M. Sacco

End-user interactive access to complex information is one of the key functionalities of knowledge management systems. Traditionally, access paradigms have focused on retrieval of data on the basis of precise specifications: examples of this approach include queries on structured database systems, and information retrieval. However, most search tasks, and notably those typical of a knowledge worker, are exploratory and imprecise in essence: the user needs to explore the information base, find relationships among concepts, and thin alternatives out in a guided way.


Author(s):  
Giovanni M. Sacco

End-user interactive access to complex information is one of the key functionalities of knowledge management systems. Traditionally, access paradigms have focused on retrieval of data on the basis of precise specifications: examples of this approach include queries on structured database systems, and information retrieval. However, most search tasks, and notably those typical of a knowledge worker, are exploratory and imprecise in essence: the user needs to explore the information base, find relationships among concepts, and thin alternatives out in a guided way.


Author(s):  
Dr. Abu Turab Alam

A useful Information System is difficult to conceive and develop. Research on technology has revealed that end-user likes or dislikes may matter towards the success or failure of information system (IS). A highly complicated system in which developers have put lots of development efforts may fail if the end-user dislikes it after its initial installation. In software engineering literature it is claimed that system rejection is mostly caused by not meeting the non-functional requirements. In this paper, a study is being done on ‘turnitin®’ as technology and its acceptance to a group of students in order to find out confirmation of result as claimed by TAM while it is a post implementation research activity for technology acceptance.


2021 ◽  
Vol 27 (6) ◽  
pp. 1657-1676
Author(s):  
Anum Shahzadi ◽  
Shuangyan Li ◽  
Umar Farooq Sahibzada ◽  
Mehwish Malik ◽  
Roshi Khalid ◽  
...  

PurposeConstructed upon a knowledge-based view, the purpose of this paper aims to empirically examine the entrepreneurial leadership impact as knowledge management enabler on knowledge management processes and knowledge management processes on project success. The study further ascertains the mediating role of knowledge worker satisfaction among knowledge management processes and project success.Design/methodology/approachUsing the data collected from 302 project workers from the software industry, China. The research used structural equation modeling (SEM) to analyze the hypothesis relationships using smart-PLS 3.2.9.FindingsThe outcome of the study reveals that entrepreneurial leadership has a substantial significant impact on knowledge management processes, and knowledge management processes influence project success via knowledge worker satisfaction as a mediator both directly and indirectly. Moreover, the study found partial mediation of knowledge worker satisfaction between knowledge management processes and project success.Practical implicationsThe current research identifies that entrepreneurial leadership may play a role in fostering knowledge management processes in project-based organizations (e.g. software industry) that can use the knowledge management processes to increase their chances of project success. More broadly, the current study contributes to the entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success existing literature and strengthens the relationship and suggest that how project manager's value knowledge worker satisfaction and help organizations gain competitive advantage and project success.Originality/valueAlthough there is an increased significance of knowledge management in the software industry, there is a lack of research that examines the enabling factors and outcomes of knowledge management practices. The present study is one of the first studies to ascertain the relationship of entrepreneurial leadership, knowledge management processes, knowledge worker satisfaction and project success. This is one of the initial researches that not only empirically examines the interrelationships among these variables but also enlighten insights into the current literature by instantaneous investigation of the mediating role of knowledge worker satisfaction.


2004 ◽  
Vol 47 (9) ◽  
pp. 53-58 ◽  
Author(s):  
Margaret Burnett ◽  
Curtis Cook ◽  
Gregg Rothermel

2021 ◽  
Vol 1 ◽  
pp. 249-250
Author(s):  
Astrid Göbel ◽  
Tobias Knuuti ◽  
Carola Franzen ◽  
Dinara Abbasova ◽  
Thuro Arnold ◽  
...  

Abstract. EURAD, the European Joint Programme on Radioactive Waste Management (RWM), is the European Research Programme on RWM, aimed at supporting member states with the implementation of their national programmes. It brings together over 100 organisations from different backgrounds and countries, which work together in RD&D projects, Strategic Studies and Knowledge Management (KM). The importance of KM is recognised by EURAD and reflected in a number of activities. One essential activity is the capture of the current State-of-Knowledge in the field of RWM and its transfer to the implementation of the different national programmes. This is done by different types of Knowledge Documents that are made available through a dedicated IT tool (e.g. a Wiki). The development of the individual EURAD KM documents is performed by recognised experts. These experts will share their view on the most relevant knowledge on a specific topic, highlighting safety functions and operational aspects. Additionally, signposting to pre-existing documents is performed (State-of-the-Art Documents, Scientific Papers, etc.). The hierarchy of the works for the KM documents (Theme Overview, Domain Insight, State-of-Knowledge, Guidance) is closely linked to the generic EURAD Roadmap/GBS (Goals Breakdown Structure). It provides a hierarchical structure that facilitates definition, organisation and communication of topics. All of this allows knowledge to be captured and presented with the level of detail that is required by the end-user, from a broad overview down to an increasing level of detail (pyramid of knowledge). To ensure the quality and consistency of the documents with the overall EURAD KM approach, quality assurance and editorial procedures are applied. Collection of end-user feedback will aid the optimisation and further development of the KM activities. To facilitate the transfer of knowledge, the EURAD KM programme goes beyond documents and strives to facilitate exchange between people and signpost to other resources, such as Training and Mobility activities (also organised by EURAD Work Package 13 Training & Mobility) or Communities of Practice. All these activities will contribute to a useful and end-user-friendly EURAD KM programme that is designed to be operational well beyond the runtime of EURAD-1. This presentation will provide further insight into the approaches, status of work and an outlook on future activities that will support member states with the implementation of their national programmes.


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