E-commerce in the Context of Protected Areas Development: A Managerial Perspective Under a Multi-Criteria Approach

2016 ◽  
pp. 99-111 ◽  
Author(s):  
Christiana Koliouska ◽  
Zacharoula Andreopoulou ◽  
Constantin Zopounidis ◽  
Christos Lemonakis
Keyword(s):  
Protected Areas ◽  
Managerial Perspective

A managerial perspective on omnichannel e-customer

2020 ◽  
pp. 5-17
Author(s):  
Maria Teresa Cuomo ◽  
Francesca Ceruti ◽  
Alice Mazzucchelli ◽  
Alex Giordano ◽  
Debora Tortora
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Empirical Analysis ◽  
Customer Experience ◽  
Tourism Industry ◽  
Point Of View ◽  
Social Commerce ◽  
Social Dimensions ◽  
Offline Channels ◽  
Managerial Perspective

The actual omnichannel customer uses indifferently both online and offline channels to express himself through consumption, which increasingly blends personal, cultural and social dimensions. In this perspective social media and social networks are able to assist e-retailers in their effort of creating a total e-customer experience, especially in the tourism industry, trying to satisfy their clients from the relational and commercial point of view. By means of an empirical analysis where managers were interviewed on the topic and its degree of application in the firms, the paper underlines how from the managerial point of view, that represents a new prospect on the topic, the expected shift from e-commerce to social commerce paradigm, facilitating the selling and buying of products and services by using various internet features, is nowadays not completely understood and realized.

ESTIMATION OF ABOVE GROUND BIOMASS OF THE THREE SITES (GRAZED SITE, PROTECTED SITE AND SEED SOWN SITE) FOR COMPARING THEIR PRODUCTIVITY IN KASHMIR VALLEY

2017 ◽  
Vol 23 (2) ◽  
Author(s):  
AFSHAN ANJUM BABA ◽  
SYED NASEEM UL-ZAFAR GEELANI ◽  
ISHRAT SALEEM ◽  
MOHIT HUSAIN ◽  
PERVEZ AHMAD KHAN ◽  
...  
Keyword(s):  
Protected Areas ◽  
Aboveground Biomass ◽  
Plant Biomass ◽  
Summer Season ◽  
Above Ground Biomass ◽  
Spring Season ◽  
Kashmir Valley ◽  
Ground Biomass ◽  
Maximum Value ◽  
Protected Site

The plant biomass for protected areas was maximum in summer (1221.56 g/m2) and minimum in winter (290.62 g/m2) as against grazed areas having maximum value 590.81 g/m2 in autumn and minimum 183.75 g/m2 in winter. Study revealed that at Protected site (Kanidajan) the above ground biomass ranged was from a minimum (1.11 t ha-1) in the spring season to a maximum (4.58 t ha-1) in the summer season while at Grazed site (Yousmarag), the aboveground biomass varied from a minimum (0.54 t ha-1) in the spring season to a maximum of 1.48 t ha-1 in summer seasonandat Seed sown site (Badipora), the lowest value of aboveground biomass obtained was 4.46 t ha-1 in spring while as the highest (7.98 t ha-1) was obtained in summer.

Characterising essential breeding habitat for whales informs the development of large-scale Marine Protected Areas in the South Pacific

2016 ◽  
Vol 548 ◽  
pp. 263-275 ◽  
Author(s):  
RE Lindsay ◽  
R Constantine ◽  
J Robbins ◽  
DK Mattila ◽  
A Tagarino ◽  
...  
Keyword(s):  
Protected Areas ◽  
Marine Protected Areas ◽  
Large Scale ◽  
South Pacific ◽  
Breeding Habitat ◽  
The South

Modeling cetacean habitat use in an urban coastal area in southeastern Brazil

2020 ◽  
Vol 642 ◽  
pp. 227-240
Author(s):  
L Lodi ◽  
R Tardin ◽  
G Maricato
Keyword(s):  
Habitat Use ◽  
Protected Areas ◽  
Linear Models ◽  
Anthropogenic Activities ◽  
Buffer Zone ◽  
Humpback Whales ◽  
Southeastern Brazil ◽  
Major Influence ◽  
Cetacean Species ◽  
Few Data

Most studies of cetacean habitat use do not consider the influence of anthropogenic activities. We investigated the influence of environmental and anthropogenic variables on habitat use by humpback Megaptera novaeangliae and Bryde’s whales Balaenoptera brydei off the coast of the Brazilian city of Rio de Janeiro. Although there are 2 marine protected areas (MPAs) in this area, few data are available on cetacean habitat use or on the overlap of different cetacean species within these MPAs. Our aim was to evaluate the effectiveness of the MPAs and propose a buffer zone to better protect the biodiversity of the study area. We conducted systematic surveys and developed spatial eigenvector generalized linear models to characterize habitat use by the species in the study area. Habitat use by humpback whales was influenced only by depth, whereas for Bryde’s whales there was the additional influence of anthropogenic variables. For Bryde’s whales, which use the area for feeding, sea surface temperature and the distance to anchorages had a major influence on habitat use. We also showed that neither of the MPAs in the study area adequately protects the hotspots of either whale species. Most of the humpback whale grid cells with high sighting predictions were located within 2 km of the MPAs, while areas of high sighting prediction of Bryde’s whales were located up to 5 km from the MPAs, closer to beaches. Our findings provide important insights for the delimitation of protected areas and zoning of the MPAs.

An Empirical Investigation into Personal Characteristics' Effect on Choosing Complaint Channels

2019 ◽  
Vol 3 (4) ◽  
pp. 195-208
Author(s):  
Hannes Boepple ◽  
Janine Göttling ◽  
Marie-Christin Papen ◽  
Florian U. Siems
Keyword(s):  
Word Of Mouth ◽  
Empirical Investigation ◽  
Personal Characteristics ◽  
Negative Word ◽  
Channel Choice ◽  
Valuable Customer ◽  
Word Of Mouth Communication ◽  
Customer Reaction ◽  
Managerial Perspective ◽  
Selection Of

For companies, complaints are a valuable customer reaction to dissatisfaction. They enable the company to respond to customer issues to prevent them from changing supplier or spreading negative word-of-mouth communication. Previous research identified various influencing factors of complaint behaviour. However, it has been scarcely considered which aspects influence the selection of the complaint channel (e. g. telephone, social media). Therefore, a 1x2 experimental study (n = 244) was conducted. Results reveal effects of personal characteristics (aggressiveness, argumentativeness and social anxiety) on complaint channel choice. A moderating effect of failure severity was also partially found. From a managerial perspective, it is recommended to provide various complaint options. This would allow the disappointed consumer to choose an adequate complaint channel depending on his or her personality.

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