Why Do Customers Keep or Switch Their Mobile Telecommunication Service Provider?

Bangladesh, being a highly-populated area, begets a remunerative market for the telecommunication sector. Huge consumer probability attracts foreign investors provoking market competition higher entering new companies creating accrual in national GDP. To endure in the intensely competitive market, mobile telecommunication service provider companies are conscious about customer expectations and trying to compensate consumer demand offering quality services. This study elucidates the strategies of mobile phone companies to provide services to a satisfactory level, such as segmented marketing paves the way of focused marketing program which allows the companies to provide the expected services to the specific segment of consumers. This research also analyzes information collected about consumer expectations and unearths the factors affecting the volition of an operator and sketches some recommendations to the mobile phone operators.

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Impact of mobile subscribers dual stack IPv4/IPv6 deployment

Communications in Science and Technology ◽

10.21924/cst.3.1.2018.79 ◽

2018 ◽

Vol 3 (1) ◽

pp. 1-8

Author(s):

Mohammad Dian Pahlevi ◽

Benfano Soewito

Keyword(s):

Service Provider ◽

Significant Enhancement ◽

Telecommunication Service ◽

Mobile Telecommunication ◽

Hop Count ◽

Download Time ◽

Future Technology ◽

Routing Table ◽

The Impact ◽

Dual Stack

The use of CGNAT at PT. ZYX as a mobile telecommunication service provider cannot be relied as the solution to solve addressing needs against subscriber growth in future technology. Meanwhile, native IPv6 deployment is currently application-driven, which requires maturity support in either subscriber user equipment, network, and application itself. IPv4/IPv6 dual stack deployment was selected by PT. ZYX as stepping stone towards native IPv6 deployment. This paper analyzes the impact of dual stack IPv4/IPv6 deployment for mobile subscribers at PT. ZYX. After selecting the dual stack approach and completing the deployment, test and measurements were performed to confirm the connectivity also against the performance and node utilization to conclude the impact. The test confirmed successful connectivity and the measurements showed that the deployment gives significant enhancement of routing table size and NAT table in node utilization and does not cause performance drop of hop count, throughput, and download time.

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Factors influencing business of mobile telecommunication service providers in Vietnam

Management Science Letters ◽

10.5267/j.msl.2018.4.007 ◽

2018 ◽

pp. 393-404 ◽

Cited By ~ 1

Author(s):

Ha Thanh Hai ◽

Khong Sin Tan ◽

Yee Yen Yuen

Keyword(s):

Service Providers ◽

Telecommunication Service ◽

Mobile Telecommunication ◽

Factors Influencing

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The Interplay of Agents in Improvising Telecommunication Infrastructures' Services to Rural Community of South Africa

Advances in Human Resources Management and Organizational Development - Strategic Information Technology Governance and Organizational Politics in Modern Business ◽

10.4018/978-1-4666-8524-6.ch011 ◽

2015 ◽

pp. 208-225

Author(s):

Sharol Mkhomazi

Keyword(s):

South Africa ◽

Rural Communities ◽

South African ◽

Service Provider ◽

Rural Areas ◽

Service Providers ◽

Telecommunication Network ◽

Structuration Theory ◽

Telecommunication Service ◽

Network Service Provider

The deployment of telecommunication infrastructures is a challenge in many parts of South Africa particularly in the rural areas. The challenge has impact of communities' members as they do not have network coverage for Internet in some areas. The challenge gets worse with individual telecommunication service provider. Hence there is technological proposal for sharing of infrastructure by the service providers. However, the sharing of infrastructure is not as easy as notion by many individuals and groups institutions included. The article presents findings from a study on how a South African telecommunication network service provider could deploy shared infrastructures in the country's rural communities. The sharing of infrastructure is described by the structure and actions of agents within the infrastructure sharing process. Structuration theory was employed as a lens in the data analysis. The key findings include insufficient distribution of infrastructure, ownership responsibility, competitiveness, infrastructure deployment cost, and signification of regulation.

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ACCESSING PSTN INTELLIGENT NETWORK FUNCTIONS FOR A DATA CALL

Jurnal Teknologi ◽

10.11113/jt.v78.8925 ◽

2016 ◽

Vol 78 (6-3) ◽

Author(s):

Baptist Kalya Heshani ◽

Kottage Amila U ◽

Gunawardena Tilani

Keyword(s):

Service Provider ◽

Service Providers ◽

Telecommunication Service ◽

Core Network ◽

Intelligent Network ◽

Internet Service ◽

Initiation Phase ◽

Triple Play ◽

Voice Data ◽

Regulatory Commission

As Telecommunication has become a basic requirement of the today’s society there had been a vast increase of competition between the telecommunication service providers. Every service provider tries to cater the customers the best services for the lowest charges. Customers have the expectation of receiving the most recent technologies for the cheapest cost. Triple play (voice, data, content) is becoming everyone’s requirement today in communication. Voice over IP (VoIP) comes handy in considering Triple play. The design presents in the paper is an approach developed for a company that holds an Internet Service Provider (ISP) license from the Telecommunications Regulatory Commission of Sri Lanka (TRCSL) for island-wide coverage. The said company is a subsidiary of the leading Telecommunication provider of the nation. The problem faced here by the subsidiary is finding the capital cost to provide this highly exclusive IN (Intelligent Network) services to the customers in their initiation phase to cope with the existing competition. As an optimum solution, came up with the idea of accessing existing legacy PSTN core network of the leading telecommunication service provider which enhances most of the highly exclusive services. The system presented in the paper is a small model of an existing network that allows online billing facility for data calls as an IN facility.

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