Public Transport User’s Satisfaction Level in India

Studies in Infrastructure and Control - Intelligent Infrastructure in Transportation and Management ◽

10.1007/978-981-16-6936-1_7 ◽

2021 ◽

pp. 79-89

Author(s):

Sreechitra ◽

Chintaman Bari ◽

Yogeshwar V. Navandar ◽

Ashish Dhamaniya

Keyword(s):

Public Transport ◽

Satisfaction Level

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Satisfaction level of intermodal public transport passengers at Duri Station, Jakarta Indonesia

IOP Conference Series Earth and Environmental Science ◽

10.1088/1755-1315/737/1/012053 ◽

2021 ◽

Vol 737 (1) ◽

pp. 012053

Author(s):

E T Pelangi ◽

R Situmorang ◽

J C Levara ◽

H M Taki

Keyword(s):

Public Transport ◽

Satisfaction Level

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AN EMPIRICAL ANALYSIS OF BEIJING PUBLIC TRANSPORT USERS’ SATISFACTION LEVEL

Proceedings of the 13th International Conference on Enterprise Information Systems ◽

10.5220/0003586003840388 ◽

2011 ◽

Keyword(s):

Empirical Analysis ◽

Public Transport ◽

Satisfaction Level

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MANAJEMEN PEMELIHARAAN BUS TRANSJAKARTA DALAM MENCAPAI STANDAR PELAYANAN MINIMUM

JURNAL MANAJEMEN TRANSPORTASI DAN LOGISTIK ◽

10.25292/j.mtl.v3i2.92 ◽

2017 ◽

Vol 3 (2) ◽

pp. 185

Author(s):

Ismiyati Ismiyati ◽

Miskul Firdaus ◽

Dian Artanti Arubusman

Keyword(s):

Local Government ◽

Human Resources ◽

Public Transport ◽

Satisfaction Level ◽

Department Of Transportation ◽

The World ◽

Operational Management ◽

Qualitative Descriptive ◽

Private Transportation ◽

Descriptive Method

This study aims to analyze the operational management system to improve the Transjakarta bis maintenance needs of safety and comfort for the user community. The method used is qualitative descriptive method. Results of the study: 1. Implementation of busway that has been and are going to be implemented by the local government of DKI Jakarta through the Department of Transportation (Dinas Perhubungan) and the Agency of Busway management (BP) has met the expectation like infrastructure such as ticketing system, bis stops, bis facilities, human resources and publications, 2. Performance in implementating busway program, in general has shown its satisfaction level. Busway is considered as an alternative public transport that is safe, comfortable and punctual, 3. Evaluation of the implementation of the busway program since last year have shown satisfying results. Busway passengers are around 17.4 million. 7.6 percent has shifted from private transportation to busway. It is higher than the average of shift rate in the world that is only 4 to 5 percent. The income from this program in 2015 for DKI Jakarta is Rp. 42.7 billion and it also has successfully changed people's attitude to use public transportaion. However, congestion problem is not significantly decreased.

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