scholarly journals A model for achieving total quality-management information technology infrastructure within an integrated delivery system

1998 ◽  
Vol 11 (S2) ◽  
pp. 35-41 ◽  
Author(s):  
Joseph K. Tan
Keyword(s):  
Information Technology ◽  
Quality Management ◽  
Total Quality Management ◽  
Delivery System ◽  
Total Quality ◽  
Management Information ◽  
Technology Infrastructure ◽  
Information Technology Infrastructure ◽  
Integrated Delivery System ◽  
Integrated Delivery

scholarly journals Penerapan Manajemen Mutu Terpadu Untuk Menurunkan Menolak Produksi Roti Bundi PT.SFP

2019 ◽  
Author(s):  
Silvi Yunita ◽  
Rusdinal ◽  
Hade Afriansyah
Keyword(s):  
Qualitative Research ◽  
Information Technology ◽  
Information Systems ◽  
Quality Management ◽  
Total Quality Management ◽  
Qualitative Method ◽  
Total Quality ◽  
Management Information ◽  
Descriptive Qualitative

The method used in this study is descriptive qualitative method. Qualitative research that researchers take away from a case and the results of their research will not be applied to other companies.Keywords—Total Quality Management, Information Technology, Information Systems

scholarly journals The Mediating Role of Total Quality Management between Human Resource Practices, Information Technology Infrastructure and Performance of Pakistan Public Hospitals

2019 ◽  
pp. 67-77
Keyword(s):  
Health Care ◽  
Quality Management ◽  
Total Quality Management ◽  
National Culture ◽  
Health Care Sector ◽  
Public Hospitals ◽  
Organization Performance ◽  
Total Quality ◽  
Technology Infrastructure ◽  
Information Technology Infrastructure

Health care sector in developing countries is striving for sustainable performance, where total quality management and national culture has considered as a key strategy for the hospitals to become more effective. Although, to understand the diverse perceptions of health care sector performance, this study aims to examine the impact of information technology infrastructure (ITI), human resource management practices (HRM) on the health care sector performance in Pakistan with the mediating effect of total quality management and the moderating role of national culture. However, this research used SmartPLS (SEM) 3.0 for the analysis of survey data (n = 249) collected from doctors working in public hospitals of Pakistan. Empirical results found that from six direct hypothesis,five have a direct strong relationship with total quality management (TQM) and organization performance (OP). Where, total quality management mediates the relationship between HRM and organization performance except ITI. Finally, national culture moderated the relationship between TQM and organization performance.

Quality Management Information in Auto Manufacturing Process

2012 ◽  
Vol 529 ◽  
pp. 436-440 ◽  
Author(s):  
Maw Maw Htay ◽  
Li Bo Sun ◽  
Mi Aye Su Khaing
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Global Competition ◽  
Total Quality ◽  
Management Information ◽  
Automotive Manufacturing ◽  
Information Classification ◽  
Manufacture Process ◽  
Main Challenge ◽  
Internal Operations

Automotive manufacturing has become less contained within an organization and more dispersed through outsourcing, the main challenge is that of ensuring quality adherence across the extended supply chain. This has the need for the large automakers to engage in greater collaboration in the design phase and provide visibility into internal operations. This paper discusses about the auto manufacture process flow and quality information classification in the four main manufacture processes. Due to global competition, companies have indeed emphasized that quality should have to be put in place, integrated into all aspects of products and services within their management system. Hence total quality management has become increasingly popular as one of the managerial devices in ensuring continuous improvement as to improve customer satisfaction and retention as well as to ensure its product or service quality. Importantly, employees are regarded as the most important entity in ensuring that total quality management can be carried out successfully in an organization.

Total Quality Management and the Silent Patient

2002 ◽  
Vol 12 (4) ◽  
pp. 481-504 ◽  
Author(s):  
Ann E. Mills ◽  
Mary V. Rorty
Keyword(s):  
Health Care ◽  
Quality Management ◽  
Total Quality Management ◽  
Delivery System ◽  
Health Care Delivery ◽  
Care Delivery ◽  
Health Care Delivery System ◽  
Total Quality ◽  
Quality Control Mechanism ◽  
The Impact

Abstract:This essay examines the impact of the imposition of businesses techniques, in particular, those associated with Total Quality Management, on the relationships of important components of the health care delivery system, including payers, managed care organizations, institutional and individual providers, enrollees, and patients. It examines structural anomalies within the delivery system and concludes that the use of Total Quality Management techniques within the health care system cannot prevent the shift of attention of other components away from the enrollee and the patient, and may even contribute to it. It speculates that the organization ethics process may serve as a quality control mechanism to prevent this shift and so help eliminate some of the ethically problematic processes and outcomes within the health care delivery system.

Sign in / Sign up

Export Citation Format

Share Document