Type-2 fuzzy ontology-based opinion mining and information extraction: A proposal to automate the hotel reservation system

2014 ◽  
Vol 42 (3) ◽  
pp. 481-500 ◽  
Author(s):  
Farman Ali ◽  
Eun Kyoung Kim ◽  
Yong-Gi Kim
Author(s):  
Farheen Siddiqui ◽  
Parul Agarwal

In this chapter, the authors work at the feature level opinion mining and make a user-centric selection of each feature. Then they preprocess the data using techniques like sentence splitting, stemming, and many more. Ontology plays an important role in annotating documents with metadata, improving the performance of information extraction and reasoning, and making data interoperable between different applications. In order to build ontology in the method, the authors use (product) domain ontology, ConceptNet, and word net databases. They discuss the current approaches being used for the same by an extensive literature survey. In addition, an approach used for ontology-based mining is proposed and exploited using a product as a case study. This is supported by implementation. The chapter concludes with results and discussion.


2016 ◽  
Vol 20 (2) ◽  
Author(s):  
Hernawan Sulistyanto ◽  
Nurgiyatna

This study was aimed at creating a prototype of the hotel reservation system with colloquial interface. An input provided by the prospective hotel guests which form a sentence using colloquial language. Indonesian language will be used to query the data of rooms that is stored in a hotel data base. The performance of reservation system relies heavily on a wealth of knowledge and data held by the system. The output of the system is room information in accordance with the given query by the potential guests. The existence of this room searching model with colloquial interface is expected to be an alternative to the hotel reservation service in order to provide a more fl exible system in the interaction with the guests


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