Online trust-building mechanisms for existing brands: the moderating role of the e-business platform certification system

2016 ◽  
Vol 16 (2) ◽  
pp. 189-216 ◽  
Author(s):  
Dan Ke ◽  
Anran Chen ◽  
Chenting Su
Keyword(s):  
Trust Building ◽  
Online Trust ◽  
Certification System ◽  
Moderating Role

scholarly journals Residential Mobility and Trust: The Moderating Role of Cognitive Need for Closure

2021 ◽  
Vol 15 ◽  
pp. 183449092097475
Author(s):  
Na Zhao ◽  
Kaiqiang Xu ◽  
Ling Sun
Keyword(s):  
Residential Mobility ◽  
Interpersonal Trust ◽  
Negative Association ◽  
Trust Game ◽  
Trust Building ◽  
Control Group ◽  
Need For Closure ◽  
Stable Group ◽  
Moderating Role

This study examined the link between residential mobility and interpersonal trust building. Study 1 revealed a negative association between residential mobility and trust by measuring personal residential-mobility history. Study 2 demonstrated that participants who were momentarily primed with mobility showed a lower investment than participants in the control group in a trust game. The results of Study 3 showed that need for closure moderated the link between residential mobility and trust-building intention. Specifically, lower need-for-closure people had a significantly lower trust tendency in the mobility group than in the stable group. These findings illuminate the underlying influence of need for closure in the link between residential mobility and trust.

Trust in Commercial and Personal Transactions in the Digital Age

2013 ◽  
Author(s):  
Regina Connolly
Keyword(s):  
Digital Age ◽  
Trust Building ◽  
Trust Development ◽  
The Public ◽  
Online Trust ◽  
Trading Partners ◽  
Key Issues ◽  
Transaction Context ◽  
The Relationship

This chapter concentrates on how trust has been conceptualized and studied, providing a refined understanding of many trust-related issues that affect commerce but arguably also other online transactions in the digital age, such as in the public services. A discussion of the role of experience, gender, and culture in relation to the generation of online trust beliefs is presented. It is noted that trust development is dependent on time. Trust is ‘necessary for the success of economic transactions’ and is viewed as the relationship facilitator between trading partners. The focus of online trust issues has developed, and the role of recommendation agents and avatars in trust building is described in the same way that the antecedents of trust received attention a number of years ago. It is hoped that this chapter has clarified some of the key issues that require consideration when researching trust in an online transaction context.

scholarly journals Examining factors affecting patients trust in online healthcare services in China: The moderating role of the purpose of use

2018 ◽  
Vol 25 (4) ◽  
pp. 1647-1660 ◽  
Author(s):  
Ziying Hong ◽  
Zhaohua Deng ◽  
Wei Zhang
Keyword(s):  
Web 2.0 ◽  
Healthcare Services ◽  
Factors Affecting ◽  
Online Trust ◽  
Immature Development ◽  
Intention To Continue ◽  
Moderating Role ◽  
Perceptual Factors ◽  
Practical Implications

With the development of Web 2.0 technologies, an increasing number of websites are providing online healthcare services, and they have potential to alleviate problems of overloaded medical resources in China. However, some patients are reluctant to trust and continue using online healthcare services, partly due to the immature development of healthcare websites. Previous research has argued that online trust is significantly associated with the risk or benefit perceived by users. This study aims to extend prior research and examine how perceptual factors influence patients’ online trust and intention to continue using online healthcare services. We developed a model with the moderating role of purpose of use and tested it with data collected from 283 participants. The results support the validity of the model and most hypotheses. The moderating role of purpose of use between the perceived benefits/risks and patients’ online trust is also highlighted. Theoretical and practical implications are also discussed.

Testing the Strain Theory of Suicide – The Moderating Role of Social Support

Crisis ◽  
2020 ◽  
Vol 41 (2) ◽  
pp. 82-88 ◽  
Author(s):  
Bob Lew ◽  
Ksenia Chistopolskaya ◽  
Yanzheng Liu ◽  
Mansor Abu Talib ◽  
Olga Mitina ◽  
...  
Keyword(s):  
Social Support ◽  
Suicidal Behavior ◽  
Online Survey ◽  
Perceived Social Support ◽  
Strain Theory ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Psychological Strains ◽  
Moderating Role

Abstract. Background: According to the strain theory of suicide, strains, resulting from conflicting and competing pressures in an individual's life, are hypothesized to precede suicide. But social support is an important factor that can mitigate strains and lessen their input in suicidal behavior. Aims: This study was designed to assess the moderating role of social support in the relation between strain and suicidality. Methods: A sample of 1,051 employees were recruited in Beijing, the capital of China, through an online survey. Moderation analysis was performed using SPSS PROCESS Macro. Social support was measured with the Multidimensional Scale of Perceived Social Support, and strains were assessed with the Psychological Strains Scale. Results: Psychological strains are a good predictor of suicidality, and social support, a basic need for each human being, moderates and decreases the effects of psychological strains on suicidality. Limitations: The cross-sectional survey limited the extent to which conclusions about causal relationships can be drawn. Furthermore, the results may not be generalized to the whole of China because of its diversity. Conclusion: Social support has a tendency to mitigate the effects of psychological strains on suicidality.

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