Evaluating perceived quality of traffic information system using structural equation modeling

2013 ◽  
Vol 17 (4) ◽  
pp. 837-849 ◽  
Author(s):  
Hooi Ling Khoo ◽  
Ghim Ping Ong
Keyword(s):  
Information System ◽  
Structural Equation Modeling ◽  
Structural Equation ◽  
Perceived Quality ◽  
Traffic Information ◽  
Equation Modeling

scholarly journals Conceptual Model of Relationships among Customer Perceptions of Components of Insurance Service

2015 ◽  
Vol 10 (1) ◽  
pp. 32-44
Author(s):  
Urban Sebjan ◽  
Polona Tominc
Keyword(s):  
Structural Equation Modeling ◽  
Conceptual Model ◽  
Structural Equation ◽  
Perceived Quality ◽  
Sales Promotion ◽  
Equation Modeling ◽  
Perceived Benefits ◽  
Research Model ◽  
Customer Perceptions

Abstract The objective of this study was to examine the conceptual model and to study the relationships between customer perceptions of the benefits of sales promotion, quality, adequacy of premium, and adequacy of information about the coverage of insurance services. The research model was tested with structural equation modeling (SEM) with a sample of 200 Slovenian users of insurance services. The results indicated that higher perceived benefits of sales promotion were associated with higher perceived quality of insurance services. In addition, higher perceived quality was associated with higher perceived adequacy of information about the coverage and the premium for insurance services. The study also found that higher perceived adequacy of premium was associated with higher perceived adequacy of information about the coverage of insurance services.

Determinants of Repurchase Intention in C2C E-Commerce

2018 ◽  
Vol 31 (3) ◽  
pp. 54-76
Author(s):  
Muhammad Rifki Shihab ◽  
Dimas Maulana ◽  
Achmad Nizar Hidayanto
Keyword(s):  
Structural Equation Modeling ◽  
Structural Equation ◽  
Perceived Value ◽  
Perceived Quality ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Repurchase Intention

In order to create a thriving c2c e-commerce environment, it is imperative for c2c e-commerce companies as well as merchants within to fully understand the factors that persuade existing customers to make repeat purchases. This article distinguishes itself by differentiating the roles of platform providers and those of merchants in identifying the determinants that affect repurchase intention in c2c e-commerce. Data in this article was collected from the users of a respected c2c e-commerce company in Indonesia. A total of 347 sample was analyzed using Partial Least Square (PLS), a variance based Structural Equation Modeling (SEM) aided by SmartPLS 2.0 software. The results of this article showed that satisfaction with merchants and trust in platform providers were factors that directly affected repurchase intention. Meanwhile, perceived quality of merchants, perceived quality of platform providers, perceived value, and trust in merchants were factors that affected repurchase intention indirectly.

scholarly journals Key Determinants of Airline Loyalty Modeling in Thailand

2020 ◽  
Vol 12 (10) ◽  
pp. 4165 ◽  
Author(s):  
Dissakoon Chonsalasin ◽  
Sajjakaj Jomnonkwao ◽  
Vatanavongs Ratanavaraha
Keyword(s):  
Airline Industry ◽  
Structural Equation ◽  
Statistical Significance ◽  
Perceived Quality ◽  
Equation Modeling ◽  
Structural Factors ◽  
Proposed Model ◽  
Airline Passengers ◽  
Domestic Airline

The airline industry in Thailand has grown enormously over the past decade. Competition among airline companies to reach market share and profit has been intense, requiring strong strategic abilities. To increase the service quality of such companies, identifying factors related to the context of airlines is important for policymakers. Thus, this study aims to present empirical data on structural factors related to the loyalty of domestic airline passengers. Structural equation modeling was used to confirm the proposed model. The questionnaire was used to survey and collect data from 1600 airline passengers. The results indicate that satisfaction, trust, perceived quality, relationship, and image of airlines positively influenced loyalty with a statistical significance of α = 0.05. Moreover, the study found that expectation and perceived quality indirectly influenced loyalty. The findings provide a reference for airline operators to clearly understand the factors that motivate passenger loyalty, which can be used to develop the sustainability of marketing strategies and support competitiveness.

scholarly journals MODEL PENlNGKATAN KlNERJA MELALUl BUDAYA ORGANlSASl, TEKNOLOGl lNFORMASl DAN KOMlTMEN ORGANlSASl PADA DOSEN lNTERNATlONAL WOMEN UNIVERSITY

2021 ◽  
Vol 15 (1) ◽  
pp. 57-66
Author(s):  
Dadang Munandar
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
Structural Equation Modeling ◽  
Organizational Commitment ◽  
Random Sampling ◽  
Structural Equation ◽  
Equation Modeling ◽  
University Lecturers ◽  
International Women

Abstrak - Pendidikan digunakan sebagai tolok ukur untuk menilai kualitas sumber daya manusia sekaligus penentu kualitas bangsa. Kualitas generasi  unggul dan mampu bersaing akan lahir dari proses Pendidikan. Budaya organisasi dan teknologi informasi yang dibarengi dengan komitmen organisasi dosen merupakan model pemetaan perguruan tinggi untuk menghasilkan kinerja optimal. Menyadari akan pentingnya model tersebut, maka permasalahan belum tercapainya kinerja dosen, merupakan permasalahan yang harus diselesaikan melalui model pemetaan peningkatan kinerja. Metode yang digunakan adaIah metode deskriptif dengan pendekatan kuantitatif. PopuIasi penelitian ini adalah seluruh Dosen International women University, melalui teknik sampIing proporsional random sampling dan rumus slovin, maka diperoleh sampel sebesar 88 dosen. Pengumpulan data dilakukan melalui kuesioner dan wawancara, selanjutnya analisis menggunakan structural equation modeling (SEM).  Hasil penelitian menunjukkan bahwa Kinerja Dosen International Women University dipengaruhi secara simultan maupun parsial oleh Budaya Organisasi, TeknoIogi Informasi, dan Komitmen organisasional. Dari ketiga variable, komitmen organisasional memberikan kontribusi tertinggi, sedangkan kontribusi terendah ditentukan oleh teknologi informasi. Abstract - Education is used as a measurement to assess the quality of human resources as well as a determinant the quality of the nation. The quality of a excellent generation and able to compete will be exist from the education process. Organizational culture and information technology followed by lecturers' organizational commitment is a model for higher education mapping to produce optimal performance. Realizing the importance of this model, the problem of not achieving lecturer performance is a problem that must be solved through a performance improvement mapping model. The method used is a descriptive method with a quantitative approach. The population of this research is all Lecturers of International Women's University, using the technique of proportional random sampling and Slovin formula, a sample of 88 lecturers was obtained. Data was collected through questionnaires and interviews, then analysis using structural equation modeling (SEM). The results show that the performance of International Women University Lecturers is influenced simultaneously or partially by Organizational Culture, Information Technology, and Organizational Commitment. From the three variables, organizational commitment shows the highest contribution, while the lowest contribution is determined by information technology.

scholarly journals Workplace Violence Against Chinese Frontline Clinicians During the COVID-19 Pandemic and Its Associations With Demographic and Clinical Characteristics and Quality of Life: A Structural Equation Modeling Investigation

2021 ◽  
Vol 12 ◽  
Author(s):  
Yuan Yang ◽  
Yue Li ◽  
Ying An ◽  
Yan-Jie Zhao ◽  
Ling Zhang ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Structural Equation Modeling ◽  
Workplace Violence ◽  
Structural Equation ◽  
Emotional Disturbances ◽  
World Health ◽  
Equation Modeling ◽  
Life Questionnaire ◽  
World Health Organization Quality

Background: Workplace violence is a major concern for clinicians worldwide. There has been little data on the epidemiology of workplace violence against frontline clinicians during the COVID-19 pandemic. This study examined the pattern of workplace violence and its association with quality of life (QOL) against frontline clinicians during the outbreak of COVID-19 pandemic in China.Methods: A cross-sectional online study was conducted in China between March 15 and March 20, 2020. Frontline clinicians' experience with workplace violence was measured with six standardized questions derived from the Workplace Violence Scale, while anxiety, depressive, and insomnia symptoms, and QOL were measured using the General Anxiety Disorder Questionnaire, the Patient Health Questionnaire, the Insomnia Severity Index, and the World Health Organization Quality of Life Questionnaire, respectively. Univariate analyses, multivariable logistic regression analyses, and structural equation modeling (SEM) were conducted.Results: A total of 15,531 clinicians completed the assessment; 2,878 (18.5, 95% CI = 17.92–19.14%) reported workplace violence during the outbreak of the COVID-19 pandemic (verbal violence: 16.1%; physical violence: 6.9%). According to multivariable models, key correlates of workplace violence were male gender, longer work experience, higher education level, smoking, working in the psychiatry or emergency department, working in tertiary hospitals, being involved in direct care of infected patients, having infected family/ friends/ colleagues, and frequently using social communication programs. Clinicians working in inpatient departments were less likely to report workplace violence compared to those working in outpatient departments. SEM analysis revealed that both violence and emotional disturbances (anxiety, depression, and insomnia) directly affected QOL (standardized direct effect = −0.031, and −0.566, respectively, P < 0.05), while emotional disturbances partly mediated the association between work violence and QOL (standardized indirect effect = −0.184, P < 0.05).Conclusion: Frontline clinicians were vulnerable to workplace violence during the COVID-19 pandemic. Due to the negative impact of workplace violence on quality of care and clinicians' QOL, health authorities and policymakers should take effective measures to reduce workplace violence against clinicians.

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