Does ComPsych Communication Skills Training Alter Trainee Self-Efficacy?

AbstractObjective:A systematic review was conducted in order to explore the effectiveness of communication-skills training interventions in end-of-life care with noncancer acute-based healthcare staff.Method:Articles were included if they (1) focused on communication-skills training in end-of-life/palliative care for noncancer acute-based staff and (2) reported an outcome related to behavior change with regard to communication. Sixteen online databases were searched, which resulted in 4,038 potential articles. Screening of titles left 393 articles that met the inclusion criteria. Abstracts (n = 346) and full-text articles (n = 47) were reviewed, leaving 10 papers that met the criteria for our review. All articles explored the effect of communication-skills training on aspects of staff behavior; one study measured the effect on self-efficacy, another explored the impact on knowledge and competence, and another measured comfort levels in discussing the end of life with patients/families. Seven studies measured a number of outcomes, including confidence, attitude, preparedness, stress, and communication skills.Results:Few studies have focused on end-of-life communication-skills training in noncancer acute-based services. Those that do have report positive effects on staff behavior with regard to communication about the end of life with patients and families. The studies varied in terms of the population studied and the health services involved, and they scored only moderately or weakly on quality. It is a challenge to draw a definite conclusion about the effectiveness of training interventions in end-of-life communication because of this. However, the findings from our review demonstrate the potential effectiveness of a range of training interventions with healthcare professionals on confidence, attitude, self-efficacy, and communication skills.Significance of results:Further research is needed to fully explore the effectiveness of existing training interventions in this population, and evidence using objective measures is particularly needed. Ideally, randomized controlled trials or studies using control groups and longer follow-ups are needed to test the effectiveness of interventions.

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Responding to patient anger: Development and evaluation of an oncology communication skills training module

Palliative & Supportive Care ◽

10.1017/s147895151100037x ◽

2011 ◽

Vol 9 (4) ◽

pp. 359-365 ◽

Cited By ~ 16

Author(s):

Philip A. Bialer ◽

David Kissane ◽

Richard Brown ◽

Tomer Levin ◽

Carma Bylund

Keyword(s):

Communication Skills ◽

Self Efficacy ◽

Healthcare Professionals ◽

Positive Impact ◽

Skills Training ◽

Course Satisfaction ◽

Communication Skills Training ◽

Review Of The Literature ◽

Training Module ◽

Physician Relationship

AbstractObjective:The purpose of this study was to develop a communication skills training (CST) module for oncology healthcare professionals on how to more effectively respond to patient anger. We also sought to evaluate the module in terms of participant self-efficacy and satisfaction.Method:The development of this module was based on a systematic review of the literature and followed the Comskil model previously used for other doctor–patient CST. Using an anonymous 5-point Likert scale, participants rated their pre-post self-efficacy in responding to patient anger as well as their satisfaction with the course. Data were analyzed using a paired sample t test.Results:During the academic years 2006–2009, 275 oncology healthcare professionals participated in a CST that focused on responding to patient anger. Participants' confidence in responding to patient anger increased significantly (p < 0.001) after attending the workshop. They also agreed or strongly agreed to five out of six items assessing course satisfaction 92–97% of the time.Significance of results:We have developed a CST module on how to respond to patient anger, which is both effective and useful. Training healthcare professionals to respond more effectively to patient anger may have a positive impact on the patient–physician relationship.

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Effectiveness of Communication Skills Training on Increasing Self-Efficacy and Hopefulness of Veterans' Wives; A Case Study of Ravansar City

Iranian Journal of War and Public Health ◽

10.29252/ijwph.10.1.41 ◽

2018 ◽

Vol 10 (1) ◽

pp. 41-45 ◽

Cited By ~ 1

Author(s):

Ch. Pardar ◽

S. RezaKhani

Keyword(s):

Communication Skills ◽

Self Efficacy ◽

Skills Training ◽

Communication Skills Training

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Investigating the Effect of Humor Communication Skills Training on Pro-social and Anti-social Humor Styles, Cognitive Learning, Self-efficacy, Motivation, and Humor Use

10.33915/etd.5009 ◽

2013 ◽

Author(s):

Lori E. Vela

Keyword(s):

Communication Skills ◽

Self Efficacy ◽

Cognitive Learning ◽

Skills Training ◽

Communication Skills Training ◽

Humor Styles

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Communication Skills Training for Physicians Improves Health Literacy and Medical Outcomes among Patients with Hypertension: A Randomized Controlled Trial

10.21203/rs.2.13036/v1 ◽

2019 ◽

Author(s):

Seyedeh Belin Tavakoly Sany ◽

Fatemeh Behzhad ◽

Gordon Ferns ◽

Nooshin Peyman

Keyword(s):

Randomized Controlled Trial ◽

Medication Adherence ◽

Health Literacy ◽

Communication Skills ◽

Self Efficacy ◽

Controlled Trial ◽

Skills Training ◽

Patient Communication ◽

Communication Skills Training ◽

Randomized Controlled

Abstract Background: Improving the training of physician about communication skills and patient health literacy (HL) is a major priority that remains an open question. We aimed to examine the effect of communication skills training for physicians on the HL skills and hypertension outcomes among patients with uncontrolled blood pressure (BP). Methods: A randomized controlled trial method was conducted to enroll 242 hypertensive patients and 35 physicians from healthcare clinics in the Mashhad, Iran. Regression model and bivariate analysis were used to assess whether the physician training improved physicians-patient communication skills, hypertension outcomes, self-efficacy, and patient medication adherence after intervention. Results: after the physician communication training, there was significant improvement in physicians-patient communication skills, hypertension outcomes, medication adherence, and self-efficacy among the patients being managed by the physicians receiving training, compared to the control group. Conclusion: The educational intervention leads to better BP control; it may have been sufficient training of physicians change to impact counseling, HL and self-efficacy and adherence. The quality of physician-patient relationship is an important modifiable element of the medical communication that may influences health outcomes in hypertensive Iranian patients. Trial registration: Iranian Registry of Clinical Trials (IRCT), IRCT20160710028863N24. Registered April 4, 2018 [retrospectively registered].

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Geriatric communication skills training: Shared decision making and care planning for the older cancer patient and the caregiver.

Journal of Clinical Oncology ◽

10.1200/jco.2018.36.7_suppl.80 ◽

2018 ◽

Vol 36 (7_suppl) ◽

pp. 80-80 ◽

Cited By ~ 2

Author(s):

Ruth Manna ◽

Smita C. Banerjee ◽

Megan Johnson Shen ◽

Beatriz Korc-Grodzicki ◽

Yesne Alici ◽

...

Keyword(s):

Decision Making ◽

Shared Decision Making ◽

Communication Skills ◽

Mental Health Professionals ◽

Self Efficacy ◽

Skills Training ◽

Medical Decision ◽

Comprehensive Cancer Center ◽

Communication Skills Training ◽

Shared Decision

80 Background: Medical decision-making is the process of shared understanding of a patient’s personal values and subsequent negotiation to reach a treatment decision. Discussing options and engaging patients in decision-making remains a challenge for many clinicians. The challenge is greater when treating older patients, who may be cognitively impaired, and may have family members or caregivers playing significant roles in their care. The geriatric communication skills training (CST) guides clinicians in effectively communicating with older cancer patients and their caregivers around pivotal cancer care decisions. Methods: A multidisciplinary team from a Comprehensive Cancer Center collaborated on the development of a one-day training program, consisting of three geriatric specific CST modules: Geriatrics 101, Cognitive Syndromes and Shared Decision Making. Each module included a brief didactic (30 min) with exemplary videos, followed by experiential role play (90 min) with standardized patients (SP), co-led by multi-disciplinary facilitators. These sessions were video recorded to enable reflective learning, group discussion, and feedback. We examined preliminary efficacy of the intervention on multiple outcomes, including participant course evaluations, self-efficacy and coded SP assessments. Results: 28 clinicians, including mental health professionals, oncologists, family practitioners, physician assistants, nurse practitioners, and social workers participated in the training. All participants reported strong satisfaction results with the workshop. Self-efficacy ratings increased significantly across all three modules, t(21) = -4.58, p < .001 between pre-training (M = 3.39, SD = .66) and post-training (M = 4.13, SD = .59). In SP assessments, participants also demonstrated significant uptake of agenda setting skills and increased responsiveness to caregiver concerns from pre to post training. Conclusions: The geriatric CST program was well received and demonstrated improvements in knowledge. Interdisciplinary training groups present for excellent case discussion and modeling opportunities for a variety of communication challenges.

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